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Concierge Photo Concierge Signature
Jason Guo
Chief Concierge

Insider Tips



When local people get together for parties or dinners, ‘tea’ is always an eternal theme. Making friends by tea is popular in Hangzhou.
Discover the height of luxury at this new Hangzhou hotel boasting magnificent views of the Qianjiang River. Set in landscaped gardens, the hotel is a modern architectural treasure, and part of an integrated complex, including Hangzhou’s International Conference Centre, Shopping Centre and Grand Theatre. Whilst ideal for exploring famous local sites, the hotel is a destination in itself, with seven outstanding restaurants and bars, plus a luxurious health club with indoor pool.

Guest Reviews

Now Your Nights Are Free


  • Restaurant & Lounges

    The hotel features five on-site restaurants and bars catering to a variety of tastes. Senses is our western restaurant; Fresh offers all-day dining...
  • Amenities & Services

    Abel Spa offers a range of treatments and signature styles for you to select from. Run a few kilometers on a treadmill or swim a few laps in our po...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Hangzhou

  • Jiefang East Road No 2
  • Hangzhou , 310016
  • China, People's Republic Of
  • Front Desk +86-571-89810000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Dutch , Chinese

Pet Policy

No pets allowed
  • Local Time

    10:12 AM
    • CHECK-IN

      2:00 PM

      12:00 AM Late Check out Available


    • Chinese Yuan ¥ (CNY)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.5 out of 5 by 267 reviewers.
    Rated 2.0 out of 5.0 by 令人惊讶的服务 整个入住过程并无特别,但退房时的体验着实让我惊讶! 退房时,工作人员出示了一张我从未见过的账单,比入住时的房晚账单高了一倍,工作人员说是因为帮我升级到行政江景房,所以房价比原来入住时的房价要高,需按现在更新后的房价结账付费。 我的回复是: 1. 我从未见过这张账单,也未在入住时被通知要提高房价,同时我的升级是因为白金大使,但前台既未给我早餐,也未给我行政待遇,我不可能以当前房价支付; 2. 我需要赶火车,时间并不宽裕烦请尽快确认; 前台忙乎了20多分钟近半小时,还是未能确认。我说我的火车要来不及了,前台让我先离开,确认房价后再从deposit里面扣除。 最终结果: 1. 按原来入住登记时的房价支付; 2. 我顺利的没赶上火车,而且因为车票紧张,延误了我很多时间。 为此次的入住感到失望,虽然服务人员态度尚可,但是品质和内部沟通造成的客户损失还是需要重视的。 15 December 2014
    Rated 4.0 out of 5.0 by 总体不错 总体还是不错的,第二次入住了。晚餐口味和数量都不错。问题就是空调实在太热了,25度,无论是开制冷还是关空调都凉不下来。再加上厚厚的被子,一个晚上没睡着。 15 December 2014
    Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 一贯洲际的风格,再加上奇幻的外观,杭州洲际是一个不错的选择。周边餐饮不大方便,地下是Outles,里面有些简餐可以搞定。 14 December 2014