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Rated 4.6 out of 5 by 402 reviewers.
Rated 5.0 out of 5.0 by 都比较满意 酒店地理位置像世外桃源,幸亏自驾,要不都不知道怎么去景点玩。酒店设施装修很好,很有现代气息,景色也不错。客房设计、床品家具都不错,就是洗漱用品稍差。运动器材较丰富,乒乓球也可以打,泳池室内室外都很好。早餐丰富但品质一般,没有特别好吃的 。服务人员都很友善,客房服务人员很辛苦。酒店组织的活动丰富有序,赞一个。就是酒店大堂吧的红豆苏幕雪好难吃,冰沙都结成了大冰块,红豆还有点硬。自行车什么的品种也很丰富。总体来说很不错,就是时间才两天 没法好好在酒店享受。 June 28, 2015
Rated 5.0 out of 5.0 by 度��胜地,值得再来 杭州千岛湖洲际度假酒店整体设施在硬件和软件上都非常到位,遇到的每一位员工都非常nice,尤其是行政酒廊的同事们,能快速识别会员身份,给了非常棒的度假体验,非常感谢 June 27, 2015
Rated 5.0 out of 5.0 by 超值的体验 江浙沪最好的度假酒店,带娃亲子游胜地, 泳池非常棒,服务体验非常好,酒店中餐厅可以用膳悦会的卡打折。 June 27, 2015
Rated 3.0 out of 5.0 by 硬件一流,服务一般 不知道这份问卷是否能够真正被看到,但作为一个很喜欢洲际酒店的老客户,还是认真的写下我的体会以及建议。我曾经在不同国家不同城市住过洲际,作为豪华型酒店,大多数时间入住洲际都是令人愉快的,但是千岛湖洲际,硬件条件确实达到预期要求,但服务还相差很多。具体有三件事情: 1.第一天入住进房间后,打扫卫生的阿姨才进来补充冰箱物品 2.入住后致电总台要求送水果刀,告知房间有,在找不到的情况下再次致电总台,总台表示马上送来,结果打扫阿姨并未送来,而是自己再次进房间表示要找,最后还是没找到,效率之差,管理之乱,令人遗憾 3.作为五星奢华酒店,抽屉里的物品摆放乱七八糟,完全不符合我的期待。 这些是我本次的一些遗憾之处,花时间认真写下,希望你们接受并改进,期待更好的你们。 June 27, 2015
Rated 5.0 out of 5.0 by 亲子休闲,第一选择 对于既要陪宝宝,又要休闲度假,不想费心安排行程,只是想静静的没有压力的度假的���来说,洲际真的是很好的选择。第一次入住洲际,先前只是听说,真的住了进来。哇塞,第一次发现了比家还舒服自由的地方。宝宝玩儿的开心,吃的开心,酒店有一整天的活动安排,可以自行预定,不用想,随时想干什么就干什么。当然,由于是端午节入住,价格涨了好多,超出预算,比较纠结,还有,由于带着宝宝,酒店应该多准备些宝宝专用的小马桶,这个需要改进;泳池的管理需要加强,好几个客人没穿泳衣,就直接穿着鞋子在宝宝玩儿的小泳池那里玩儿水,还大吵大闹的,服务员路过也不说什么,让其他客人很是无语。总体来说,酒店的硬件和软件都是比较让人满意的,最喜欢的是五楼的俱乐部,环境舒服,在那里喝茶看书,惬意的很。 June 27, 2015
Rated 5.0 out of 5.0 by 很棒的度假选择! 作为度假型酒店,可以享受到高素质的服务!酒店所处的位置和房间的景色都非常棒!酒店花园的景色非常好,泳池也很值得一试! June 26, 2015
Rated 5.0 out of 5.0 by 床品舒适 床品较舒适,酒店内部外部环境安静,外围绿化园林做的很好,服务态度热情,不错.早餐也比较丰富,适合全家亲子游,推荐. June 25, 2015
Rated 5.0 out of 5.0 by 服务不错 服务不错, 环境很好, 有些偏僻, 无车无法出行, 餐厅食物一般, 室内儿童乐园不错, 室外设施缺乏, 建议水池养鱼, 外面养小动物 June 24, 2015
  • 2015-06-30T10:50:27.160-05:00
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InterContinental Onethousand Island Lake Resort

  • Qiandaohu Xianshan Peninsula,
  • Hangzhou , 311700
  • China, People's Republic Of
  • Front Desk +86-571-88818888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    6:02 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking