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Onethousand Island Lake Resort

Rated 4.5 out of 5 by 169 reviewers.
Rated 5.0 out of 5.0 by 整体,服务很好。 西餐厅的烧烤水准有待提升,不要半生不熟。房间缺少电脑。除了这些其它都不错!环境,房间,餐厅,服务。极好! 05 June 2014
Rated 4.0 out of 5.0 by 房间隔音改善 酒店所处地理位置和环境非常好,客房设施符合度假休闲要求,但是因为是度假酒店,所以基本上是家庭入住,多带有小孩,因为小孩的天真活泼,会发出很多嬉闹声音,由于房间隔音不好,过道上及隔壁房间较大声音都会影响到别的住客,作为洲际这个品牌,应该给客户一个更舒适的居住环境。谢谢! 05 June 2014
Rated 5.0 out of 5.0 值得推荐的酒店 我已经在朋友圈分享了酒店,这次的体验让我很满意!酒店的环境很好,位置也不错,依山傍水,环湖公路开车很爽,下次我还会考虑入住。我已经向朋友推荐了这家酒店。谢谢! 04 June 2014
Rated 4.0 out of 5.0 by 服务温馨 大厅漂亮,而且周围的自然环境非常漂亮,入住从大厅到房间,入住体验都很好,人员服务很主动,而且餐厅提供的餐食品种很对,行政楼层的服务也很周到,全天提供小食,饮料,对于小朋友也很热情周到。下午茶和晚上的鸡尾酒会,品种也比较多,而且更新的速度很快。整体入住体验非常好。就是在游泳池的更衣室还希望能添加润肤露和瓶装水。 04 June 2014
Rated 4.0 out of 5.0 by 难得的休闲 朋友推荐,没有想象好,不过还不错,设施齐全。 早餐有待改善,服务员对酒店的旅游套餐应当熟知。 入住时客人并不多,没有升级,有些遗憾。 03 June 2014
Rated 5.0 out of 5.0 by 很好的旅行 千岛湖洲际,地理位置绝佳,景色怡人,值得想拥有一个理想周末的朋友们入住。 就是感觉床垫太软了,影响了睡眠。 02 June 2014
Rated 5.0 out of 5.0 by 完美的风景,名至实归的酒店 每年都要去千岛湖洲际度假,一如既往的满意。 好的地方太多,就不用一一详述了。 还没有到50个字吗? 还没有到50个字吗? 还没有到50个字吗? 02 June 2014
Rated 5.0 out of 5.0 by 度假舒适度一流 酒店环境一流,最难得的是能完美利用环境营造出野趣又舒适的环境,达到了五星级酒店的素质。 建议提供免费自行车供住店客人使用。 01 June 2014
Rated 5.0 out of 5.0 by Absolutely fantastic stay We came here for a weekend getaway, and absolutely loved it. It was so relaxing and the scenery was just beautiful. Great food and great facilities. I was very excited because the staff gave us an upgrade to a fantastic suite :D Highly recommended and I'd love to come here again! It's about two hours bus ride from Hangzhou (occasional buses from Hangzhou East station and many from the west bus station) plus a taxi ride. 19 May 2014
Rated 5.0 out of 5.0 by 情留羡山 酒店各方面细节做的很好,客房干净舒适,清晨被后山的鸟叫声唤醒,早餐品质不错。礼宾部的小伙子们都很友好,阳光活力充沛。 保洁人员很细心。 需要改进的地方,卫生间水台区域没有丢弃废物的垃圾桶。 独占羡山,可以考虑开通杭州到酒店的大巴,方便非自驾客人。 09 May 2014
Rated 5.0 out of 5.0 by 美好的旅行 清明时刚刚来住过,正好5.1是父母的结婚纪念,所以就又带2老过来享受一下千岛湖的美景及酒店的舒适服务。事先也联系了酒店礼宾部,希望给2老在入住时一个惊喜,让他们也重温一下浪漫。入住前酒店对客房进行了布置,还提供了水果及点心的礼盒,2老很开心,我们也很开心。加上酒店与千岛湖完全融为一体的美景,这次的入住经历十分美好。唯一的小遗憾,退房时我的一件短袖打底衫遗忘在床上,没有得到任何反馈,不过这是个小事了。 08 May 2014
Rated 5.0 out of 5.0 by 无以伦比 环境、房间无与伦比 特别是升级了湖景房,太漂亮了! 服务非常好,主动提供了儿童拖鞋、浴袍 态度都非常好! 22 April 2014
Rated 5.0 out of 5.0 by 愉快的度假旅行 在春暖花开之时,来千岛湖是个不错的选择。服务员都很客气,对一家三口的入住没有主动服务的意识,有待提高。比如主动添加一套洗漱用品和拖鞋等。没有纱窗,不敢开阳台门入睡,这天不开空调最好了,可惜,晚上热得睡不着。 12 April 2014
Rated 5.0 out of 5.0 by Relaxing Days at 1000 Island Lakes Hotel is a diamond in hotel landscape in quite reachable distance from Shanghai (+/-4hrs). The hotel is located at the end of a private road. This means absolute quietness, fresh air and other sorts of indulge such as the swimming pools and surrounding. We visited the hotel with 2 children (7 years old and one baby) in April 2014. Even though it was a little bit chilly to use the pool there are many other things in order to relax. Nice tracks in the forests or a nice gym and indoor pool. Staff is very well trained and know how to support you. Nevertheless I'd like to mention that the main visitors/target group of this hotel are Chinese. So don't expect an opulent brunch or a 3-Star Michelin Western Restaurant over there. We visited the Chinese Restaurant and had very good food, indeed (fish soup is very popular) on all 4 days. In Summer it seems that there are some other restaurants open in close distance to the hotel. If you look for some relaxation and some good air/water/food from busy/polluted Shanghai or Hangzhou this is the place where you should go to. 07 April 2014
Rated 5.0 out of 5.0 by 无与伦比的度假感受! 无与伦比的度假感受! 非常怀念! 秋天一定会再去的。 我希望千岛湖洲际可以多开发一些时节性强的产品哦。 01 April 2014
Rated 4.0 out of 5.0 by BREAKFAST HOTEL DO NOT TAKE SO MUCH CARE ABOUT WESTERN GUEST TASTE - ONLY 1 TYPE OF CHEESE POOR SALAD BAR. 14 March 2014
Rated 3.0 out of 5.0 So so experience Overall to me and my wife are alrite just that the service from the breakfast and western restaurant during 2 afternoon of our lunch was not good. We were the only couple during lunch time and service was terrible - we sitted at a far corner and after order taken and foods served, no service staffs came over to check on us regularly,clear out finished plates etc. So to us,a 5 star resort service in such kind is totallyunacceptable. 07 March 2014
Rated 5.0 out of 5.0 by 舒心愉悦 酒店整体的服务意识都超强,对待住客如家人一般。特别感谢潘经理的热情安排,帮我们协调房间,使得老人对此次出行记忆深刻,在此特别感谢潘经理的周到安排。 26 February 2014
Rated 5.0 out of 5.0 by Great service & view, but disappointed breakfast & lunch Overall is great, special in service. However, the food quality and taste of breakfast and lunch are disappointed, undervalued. mattress and pillow are not comfortable as other InterCon hotels. 16 February 2014
Rated 5.0 out of 5.0 by 令人惊奇,服务一流,设施优秀 周末六折升级到湖景俱乐部大套房,真是惊喜。无微不至的服务体验,大堂经理的亲自接待都让人印象深刻,绝对是物超所值的一流度假酒店。 13 February 2014
Rated 4.0 out of 5.0 by 很好的度假酒店 非常安静的酒店,去了两次,自驾很方便。 儿童乐园里有味道,总是散不掉。 不过我们第一次去的时候,看到有当地人带小朋友去儿童乐园玩,员工阻止也没用,这样的话对入住的客人不太公平,感觉像个公众的儿童乐园了。 21 January 2014
Rated 5.0 out of 5.0 by 非常愉悦的假期体验 首次入住千岛湖洲际酒店,感受颇多,分享如下。 1.晚上10点高铁到达杭州东站,接我的周师傅人本份,第一感觉不错。路上雨雾交加,师傅很小心驾驶。把我送到酒店时,已经快凌晨1点了,辛苦了。 2.第二天一大早去室内泳池游泳,一位男生服务员,服务细致周到。我从泳池出来立即送上矿泉水,并且帮助调试淋浴水温,还送上毛巾。这在其他五星酒店健身房是很少遇上的。感动了一下! 为酒店有这么好的员工感到庆幸! 3.当天上午要在酒店给上海一家公司的团队做培训,头天晚上太晚入住没有来及看场地,用完早餐换房间换服装前想先去看看要上课的会议室。在大堂遇上一位酒店管理者(深色西装的先生,不知姓名,抱歉),听我询问上课的会议室在哪里,立即亲自带我去会议室,彬彬有礼,素质可嘉! 4.退房出来时,客房走廊遇见服务的大姐,热情我好,在我同样热情回应后,大姐说“欢迎您下次再入住我们酒店”,亲切而温暖! 5.虽然此次行色匆匆,第二天中午就离店去广州了,但短暂的停留,对酒店的外部环境和客房的舒适度,尤其是优质入心的服务,都留下了深刻的印象,很好!让人有再次入住的想法。 6.说一点不足:上午上课的一楼会议室,音响设备与五星酒店的水准相差甚远,尤其是用电脑播放音乐时,建议立即更换。总之,这是一次感觉较为完美的入住体验。在优质服务的背后,也足以见到酒店严格规范的管理、清晰合理的制度和切合实际可操作的流程。对于那些为客人提供了优质服务的职员,特别给予表扬! 也建议酒店同样及时给予认可,因为不仅仅让好人就有好报,更是要让好报造就更多好人,这种身边的榜样和良好的氛围,都是酒店宝贵的正能量。最后,祝酒店在新的一年里,稳健发展,持续进步! 17 January 2014
Rated 5.0 out of 5.0 by 完美假期 从上海自驾过去,不远,却找到世外桃源的感觉,是周边非常难得的度假酒店。温泉泳池是孩子的乐园,难忘的体验。 05 January 2014
Rated 5.0 out of 5.0 Beautiful View and great service The resort is located on a private peninsula and near a beautiful lake. In winter, the view is also very beautiful! My room was upgraded from garden view to lake view when I was checking in. It was a very big surprise! My room is big and the bed is comfortable. And there were many orange trees around the resort so we picked many free oranges. That was a perfect holiday! 01 January 2014
Rated 5.0 out of 5.0 by 非常愉快的一次度假旅程 虽然时间已经过去好几个月。但是在贵酒店的几天度假仍旧让我难以忘怀,非常非常棒。景色很美 服务很好!特别是高速下来进去的那条路 很特别很特别 非常喜欢 10 December 2013
Rated 4.0 out of 5.0 by 景色美不胜收 酒店环境非常好,景色很赞。 秋天游玩有点凉了,期待夏天再来。 Welcome Drinks选择太少了。 03 December 2013
Rated 4.0 out of 5.0 by 瑕不掩瑜的酒店 之前对酒店的评分总会因为对部分的不满意而将所有相关的分都打得很低,但这次再这么做就真太过意不去了。 从客房服务员到值班经理都以热情的态度和专业的工作为我创造了一个近乎完美的假期。尤其是洲际俱乐部的工作人员们,非常的亲切,谈得很开心,给我留下了不能更加完美的回忆。 酒店的风景也非常不错,远离喧嚣,千岛湖美景一览无余,周末度个假着实惬意。 但是有些不足还是必须指出。桑拿池没有水,虽然使用者较少,站在环保角度这么做情有可原,但给人的体验着实不佳。 睡眠质量不佳是因为不知为何,早上起来发现灯全亮了,希望酒店工程部可以检查一下。 最后便是我标题中所说的瑕疵了。在千岛湖客运站,因为不满在等客的出租车都要求议价,所以我打电话给酒店礼宾部请求帮我叫一辆出租车来接我到酒店,我强调了许多遍是要正规打表的出租车,结果却来了辆黑车。让我非常不满及气愤。当然在向酒店投诉后得到了较令我满意的解决。但还是希望酒店能加强对员工的培训,弥补这些不足。 30 November 2013
Rated 5.0 out of 5.0 by 非常棒的体验 非常好的入住体验,无论是周边的环境还是各项设施,服务员的态度也非常积极主动,很亲切。 美中不足,酒店的啤酒质量不高,与洲际的档次不相符,没有进口啤酒,嘉士伯等也都是在国内生产的,非常淡,不好喝!建议增加一些进口的啤酒,另外房间内的mini吧没什么特点,配不上洲际的档次。 22 November 2013
Rated 5.0 out of 5.0 by excellent hotel this was my 2nd time to choose this hotel for my vacation in Qiandaohu and luckily I got an upgrade to suite! Thank you very much for your service and kindness. ^_^ I will be back~ 21 November 2013
Rated 5.0 out of 5.0 by Nice weekend trip 酒店位置很幽静,远离县城,门口有码头可以游览东南湖区。环境设施都是按照度假酒店设计,非常休闲。11月初入住时天气微凉,室外泳池没法游泳略感遗憾,推荐江浙沪的朋友周末来这里度假,宅在酒店看看风景睡睡觉,着实享受。 20 November 2013
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Onethousand Island Lake Resort
  • Qiandaohu Xianshan Peninsula,
  • Hangzhou , 311700
  • China, People's Republic Of
  • Front Desk +86-571-88818888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Chinese

Pet Policy

Hotel only allow service animal inside.
  • Local Time

    11:28 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking