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  • 1 888 IC HOTELS
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Rated 4.5 out of 5 by 374 reviewers.
Rated 5.0 out of 5.0 by Excellent staff, great location The staff was very friendly and professional. Thank you. 26 March 2015
Rated 5.0 out of 5.0 by excellent exec lounge. pleasant and capable staff. Quiet and comfortable surroundings with view of the beautiful lake. Cocktail hour well catered for. 26 March 2015
Rated 5.0 out of 5.0 by Great stay in Hanoi Excellent staff, made to feel most welcome. Club facilities, food, drinks are great, room was wonderful and the view terrific. Away from the bustle of central Hanoi, but in an interesting area to walk, talk and enjoy. Excellent facilities, good internet, will stay again when in Hanoi. 25 March 2015
Rated 5.0 out of 5.0 by GREAT COCKTAIL BAR THE WHOLE HOTEL IS GREAT ESPECIALLY THE CHILLED OUT BARS 24 March 2015
Rated 5.0 out of 5.0 by Wonderful Staff at beautiful location Stayed 7 nights at the Intercontinental Hanoi Westlake. Form the moment I arrived, the staff was friendly and welcoming. The IHW is set on the banks of Hanoi's West Lake, with a beautiful view of the lake and into the City. The concierge was very helpful on several occasions with dining recommendations. 23 March 2015
Rated 5.0 out of 5.0 by Excellenter Service Du wünscht guten Service während des Urlaubs in Hanoi. Ein guter Tip von mir.... Vergesse nicht das InterContinental zu Buchen, denn da wird Service geboten. 22 March 2015
Rated 5.0 out of 5.0 by 酒店环境优秀,设计非常好 首先,酒店的环境真的非常好,就在河内西湖边上,每天都能欣赏湖景。房间的装饰也是比较古色古香。位置较偏,到热闹的市中心打车还是需要20分钟左右。但是如果你跟我一样喜欢安静的休息空间,就会是不错的选��。 给我的房间是位于离岸边较劲的一个离岛。卧室窗户对面就是一般的住家,隐私性不是很好,另外每天清晨天还不亮就能听到对面各种鸡犬之声,睡眠不是很好。可能换到面向湖中心的那边会好一些。 酒店大部分员工的英文倒是非常不错,但是门童就听不懂我说话。另外,有个晚上房间突然断电10分钟,其它房间都有电,打电话叫人来修理,等人来了,电又突然回来了。然后来修理的员工也是基本不能说英语,需要电话联系客服进行翻译。 不过,总体来说入住体验还是很不错的,值得推荐。 22 March 2015
Rated 5.0 out of 5.0 by Intercontinental Hanoi On behalf of my wife and myself, thank you so much for a very enjoyable stay. Both the hotel and staff were exceptional. 22 March 2015
  • 2015-03-27T13:26:46.292-05:00
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InterContinental Hanoi Westlake

  • 1a Nghi Tam
  • Hanoi , 00000
  • Vietnam
  • Front Desk +84-4-62708888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese

Pet Policy

Pets are not allowed
  • Local Time

    8:20 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • US Dollar $ (USD)