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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 298 reviewers.
Rated 5.0 out of 5.0 Hanoi West lake excellent stay - always a pleasure to stay here - staff are great. Great location too 22 November 2014
Rated 3.0 out of 5.0 by IHG Status mistaken When I was checked in. In the hotel system shown and staff proceeding, My Elite status was "Gold". Actual status was "Platimnum". I regret that. 21 November 2014
Rated 5.0 out of 5.0 by Beautiful Property Lovely staff, willing to help with anything. Great breakfast, in terms of variety and preparation. The room was well cared for. Some problems with the a/c and heating, which was promptly taken care of. 18 November 2014
Rated 5.0 out of 5.0 Great Service Spent 3 days for the meeting purpose, love the coffee break and the attentiveness from the staff here 17 November 2014
Rated 5.0 out of 5.0 Excellent service and beautiful hotel I stay at the intercontinental hanoi westlake each time I come to Hanoi. It's the best hotel with the best service in Hanoi. 16 November 2014
Rated 5.0 out of 5.0 by Amazing location, top notch service and amenities. We couldn't have chosen a better hotel for our stay in Hanoi. Our room looked over West Lake and spending time on the balcony watching the fishermen by day and the city lights at night was an experience. The main hotel area was beautifully decorated to capture the VIETNAMESE culture. The IHG Club benefits were well worth it. Our dining was a very memorable VIETNAMESE food experience served on little dishes, in little portions of the most well prepared and presented meals. To say the staff were wonderful would not adequately describe the service we received there. We were treated like rock stars at every moment of our 4 day stay, with genuine concern and care. Most speak some English and were extremely gracious towards us. Would I stay at the Intercontinental Hanoi again? In a heart beat! 16 November 2014
Rated 5.0 out of 5.0 by Location and Service Location of hotel was fantastic - on the water. Service from front desk to dinning area to cocktail bar was excellent. 15 November 2014
Rated 5.0 out of 5.0 by 客房內網路速度不穩,整題評價一流 不知是否在溝通上有些問題或是IHG會員透過旅行社住宿無法被提供服務。與前台服務人員表明是IHG會員後客房內的網路品質仍不佳,只有廁所以及陽台可以收到,除此之外整體評價都很好 14 November 2014
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InterContinental Hanoi Westlake

  • 1a Nghi Tam
  • Hanoi , 00000
  • Vietnam
  • Front Desk +84-4-62708888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese

Pet Policy

Contact hotel for details
  • Local Time

    6:10 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • US Dollar $ (USD)