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  • 1 888 IC HOTELS
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Rated 4.5 out of 5 by 397 reviewers.
Rated 5.0 out of 5.0 by Great stay for Business Purpose Easy access to Business Center, good service from staff for either the stay or business center. Experience at the restaurant was good, staff are very attentive and quick. April 28, 2015
Rated 5.0 out of 5.0 by quality through out Loved our stay at the Hanoi Westlake intercontinental it was every thing we expected an more April 27, 2015
Rated 5.0 out of 5.0 by Club lounge The experience in the club loung was excellent. The staff are very nice. Great stay!! I wil recomnend the hotel to my friends April 27, 2015
Rated 5.0 out of 5.0 by Front desk contact very important. The knowledge of the front desk staff should be unquestionable but there was a problem with my booking and this took 10 -15 minutes to correct. The fault was caused by me but the staff took too long to correct this problem and one of the staff appeared to be very confused. Everybody must learn but I do not think the front desk is the place to start. April 27, 2015
Rated 3.0 out of 5.0 by a very resort feeling hotel This is my first time travel to Hanoi and InterContinental was recommended by my friend. I was impressed by this 5 star hotel in the first sight. Staff were nice, polite and efficient. Most important, they were all helpful when I asked questions or to look for some location at Hanoi. This was very important when a hotel guest felt hospitality when he/she choose to stay again in a hotel that he/she travel in next time. April 26, 2015
Rated 5.0 out of 5.0 by great location, great ambiance, great stay this hotel is a great relaxing place to stay, and yet it is only a approx. 5 dollar taxi to the hustle and bustle of the old quarter of Hanoi if you want to visit it, we travelled with our 7 year old daughter and she loved the hotel, would definitely go back April 22, 2015
Rated 4.0 out of 5.0 by Coffer machine There is no coffee machine in the guest room, only instant coffee is provided. Coffee machine is becoming a norm in many business hotels and business travellers are expecting there is one in the room they stay. April 21, 2015
  • 2015-05-04T14:56:11.979-05:00
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InterContinental Hanoi Westlake

  • 1a Nghi Tam
  • Hanoi , 00000
  • Vietnam
  • Front Desk +84-4-62708888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese

Pet Policy

Pets are not allowed
  • Local Time

    2:13 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • US Dollar $ (USD)