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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 301 reviewers.
Rated 5.0 out of 5.0 by Comfortable stay on the lake Excellent service from hotel staff (returned item I had forgotten in the room); comfortable stay in a great room overlooking the lake 23 November 2014
Rated 5.0 out of 5.0 by Problem Solved I stay here often and on this occasion I was asked to complete an online pop survey upon check-in. I made a note that the internet speed was not good and that the signal was fluctuating. No sooner had I hit send, the phone rang and one of the friendly staff was asking me how they could fix my problem. A few minutes later, someone was at my door and the problem was fixed. That's service! Great job Hanoi Westlake Team. :) 23 November 2014
Rated 5.0 out of 5.0 Lake room and hotel facilities Lake room is pure luxury. Very peaceful. Very helpful and attentitive staff. Excellent amenities. Perfect bathroom. Buffet breakfast is best I've had. Juice bar a very nice touch. Very worthy of 5 stars. 23 November 2014
Rated 5.0 out of 5.0 by Hanoi West lake excellent stay - always a pleasure to stay here - staff are great. Great location too 22 November 2014
Rated 3.0 out of 5.0 by IHG Status mistaken When I was checked in. In the hotel system shown and staff proceeding, My Elite status was "Gold". Actual status was "Platimnum". I regret that. 21 November 2014
Rated 5.0 out of 5.0 by Beautiful Property Lovely staff, willing to help with anything. Great breakfast, in terms of variety and preparation. The room was well cared for. Some problems with the a/c and heating, which was promptly taken care of. 18 November 2014
Rated 5.0 out of 5.0 Great Service Spent 3 days for the meeting purpose, love the coffee break and the attentiveness from the staff here 17 November 2014
Rated 5.0 out of 5.0 Excellent service and beautiful hotel I stay at the intercontinental hanoi westlake each time I come to Hanoi. It's the best hotel with the best service in Hanoi. 16 November 2014
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InterContinental Hanoi Westlake

  • 1a Nghi Tam
  • Hanoi , 00000
  • Vietnam
  • Front Desk +84-4-62708888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese

Pet Policy

Contact hotel for details
  • Local Time

    12:03 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • US Dollar $ (USD)