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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 314 reviewers.
Rated 5.0 out of 5.0 by great stay at Hanoi Overall excellent. Great room and staff, knowledgeable and pleasant concierge. Restaurant somewhat pricey, paid US 14 for two small bottles of water. Food was satisfactory at the Saigon Restaurant, not great, but restaurant decor was fantastic, wait staff helpful. Minor complaint: Room was set at 22 degree C in December, but room was hot, cannot turn thermostat below 22 degree C. We open the door to let cool air in, so it was still comfortable. 16 December 2014
Rated 5.0 out of 5.0 by Living on a lake - once in a lifetime experience Great service from Hotel Staff, needs taken care of, takes the stress out of a business trip and facilities are complete so that you can work without a care for a fruitful trip.. 15 December 2014
Rated 4.0 out of 5.0 by Comfortable bed The bed is so good Staffs are professional Room is clean 15 December 2014
Rated 4.0 out of 5.0 by Nice surrounding, comfortable bed The hotel was built inside the lake, makes it in an excellent laid out. Staff in the restaurant needs major training. One staff took my pot of water without saying why nor even utter one word. I have only poured one cup of water for two pills and I need another cup for the third pill. After my complaint to the duty sup, she came back to say sorry. However, this should never had happened. 14 December 2014
Rated 4.0 out of 5.0 by great Lounges club experience the facilities, comfort, and wonderful service from the lounges club staff is really helping while we were having tons of issues to discuss during the visit. 09 December 2014
Rated 5.0 out of 5.0 by Wonderful view of west lake As Platinum member, got free upgrade to bungalow suite. Separate sleeping quarters from main area. Good size bedroom, bathroom. Living area comparable to apartment. 08 December 2014
Rated 5.0 out of 5.0 by Excellent, value for money This hotel is located on the shore of the Westlake and away from the hustle and bustle of the city. The view from our over the water room was spectacular. The room was large with all the facilities expected from the InterContinental brand. Breakfast spread was excellent with local and international dishes to choose from. Free wifi if you are a member. 05 December 2014
Rated 4.0 out of 5.0 by 景色绝美,服务一流 酒店的服务还是有点超出预期的,尤其是酒店有准备河内的地图供客人使用,非常贴心的服务,也确实帮到了我很多。 04 December 2014
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InterContinental Hanoi Westlake

  • 1a Nghi Tam
  • Hanoi , 00000
  • Vietnam
  • Front Desk +84-4-62708888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese

Pet Policy

Contact hotel for details
  • Local Time

    8:47 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • US Dollar $ (USD)