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Concierge Photo
Nguyen Diep Anh
Chief Concierge

Insider Tips


Taxi meter

Charges per meter, about USD1,00 or VND20,000 per km. There are a lot of taxi in Hanoi so please go to Concierge desk for taxi information.
A welcome retreat from the bustling city centre, the hotel is uniquely placed over the serene waters of West Lake while only minutes from Hanoi’s famous Old Quarter. Discover absolute tranquility at this luxurious urban resort with Tai-Chi lessons beside our outdoor pool; savor the finest cuisine at the hotel's Café Du Lac & Milan restaurants; and relax in contemporary Vietnamese designed guest rooms and suites with spectacular views from your own private balcony.

Guest Reviews

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  • Restaurant & Lounges

    Saigon serves Vietnamese cuisine from dramatic, glass-fronted kitchens. Milan is the perfect place to enjoy authentic Italian cuisine in a contempo...
  • Amenities & Services

    All rooms have Wifi, large working desks, private balconies and LCD televisions. The hotel also has a large state-of-the-art health club and pool a...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Hanoi Westlake

  • 1a Nghi Tam
  • Hanoi , 00000
  • Vietnam
  • Front Desk +84-4-62708888

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Japanese

Pet Policy

Pets are not allowed
  • Local Time

    12:19 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • US Dollar $ (USD)
    Guest Reviews
    Rated 4.5 out of 5 by 358 reviewers.
    Rated 5.0 out of 5.0 by Excellent stay over Lunar New Year Our family (6) stayed in 2 rooms on February 18th on the eve of Tet (Lunar New Year). We had a lovely time and enjoyed the Club lounge during our stay. There was a lion dance with drummers and dancers the next day at noon to celebrate the New Year. Many tourists snapped photos and video. We opted to have breakfast in the main Cafe Du Lac instead of the lounge. The variety was wonderful and the food delicious. The rooms were comfortable and modern. I look forward to returning to this delightful hotel again in the future. 23 February 2015
    Rated 5.0 out of 5.0 by Wonderful Best hotel for business or leisure. Location, views, overall quality. 18 February 2015
    Rated 4.0 out of 5.0 by Relaxing and Welcoming Stay I stayed at the Hanoi Westlake just for one night. Staying in a Westlake suite, I found the room to be restful, and the property very attractive. Thank you to the staff for welcoming me so well, and looking after the hot water issue. I would make a couple of comments: The suite furniture could do with an upgrade to something a little better. You cannot see the TV from the lounge area, as it does not rotate far enough. Ideally make better use of the balcony, two small chairs and a small table on a large balcony. 17 February 2015
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