Rated 4.8 out of 5 by 235
Rated 4.0 out of 5.0 by Reviewer460 Usual Intercontinental Service
Hotel was immaculate, food was excellent quality and the bed was extremely comfortable.
Only thing thing that I always find with Intercontinental Hotels is that whilst the staff are always very polite and courteous, there is something a little impersonal about the exchanges.
Value is questionable here - we're in Asia but the cost of food is as much if not higher than in Europe
28 July 2014
Rated 5.0 out of 5.0 We will be back! Pretty much sums it all up.
We had our wedding reception at the Intercontinental Asiana Saigon and stayed at one of their top suites for 3 nights. The entire experience was more than what we could as for from the staff to the food to the location. If you are looking for an internationally accredited "5 star" location then come here! We enjoyed out time and will remember this wonderful place for years to come. We certainly be back for our one year anniversary!!!
26 July 2014
Rated 5.0 out of 5.0 by Willarm Great hotel in every way.
This was our first time at a Intercontinental Hotel and I hope
not my last. Everything was perfect from start to finish and a
special mention to the staff on club level.
26 July 2014
Rated 5.0 out of 5.0 by Handsome Prince Excellent service
I observed staff throughout the hotel were very courteous and always greet me whenever they meet me. As a platinum member, I was upgraded to corner room, but I realized the room was a bit small and I am not sure if it is because it is situated at the corner of the building.
Staff were also knowledgeable and every time I made a request, they understood it very clearly.
The only drawbacks of the hotel are the slow speed of the internet, restricted websites and unavailability of harder and thicker pillows.
Others were great!
25 July 2014
Rated 5.0 out of 5.0 by Stiffy 56 Great service
Stayed 3 nights in July and could not fault anything. The staff were extremely helpful and friendly. Beds extremely comfortable with a pillow menu. Great food in Market 39 restaurant. Great location.
23 July 2014
Rated 5.0 out of 5.0 Excellent
The hotel is right in the heart of the city, great location for moving around. The room is new and nice. I stayed at a corner room which gave the beautiful view of Sai Gon. The pillows are just great for a sound sleep. Staff are very helpful and polite. I enjoyed my stay very much and will come back to Intercontinental when I have a chance to visit HCMC again.
19 July 2014
Rated 5.0 out of 5.0 by Meg19 Friendy staff
Great hotel, friendly staff, excellent variety of food at buffet breakfast in a great location.
18 July 2014
Rated 5.0 out of 5.0 by mockingbird74 Best hotel in Saigon
I am staying on business and leisure in 5 star hotels in both Hanoi and Saigon. Interncontinental Asiana Saigon by far exceeded my expectations.
Rooms are well layed out, up to date designed and have amazing beds.
A big plus point are the various very well priced F
16 July 2014
Rated 4.0 out of 5.0 by Andrew82 Great and courteous staff
The staff in the Intercontinental Saigon were very courteous and attentive. Excellent work for the services rendered during my stays.
16 July 2014
Rated 5.0 out of 5.0 by danny2_95116 thank you
nice place to stay and nice staff I love this hotel will be back next time
12 July 2014
Rated 5.0 out of 5.0 by manish Dave Variety of food
I would like to inform you that the variety of vegetarian food was very less hardyl 2 or 3 items at most .
07 July 2014
Rated 5.0 out of 5.0 服務一流，飯店舒適，絕佳的地點
03 July 2014
Rated 5.0 out of 5.0 by andreap great stay
good location. Excellent staff and service. comfortable and clean rooms. Pillow menu is great.
02 July 2014
Rated 5.0 out of 5.0 by JT jt jt Best spot for business trip
This hotel very cozy, well clean and decent place and the food in Market 39 & Yu chu is awesome and qualified. The meeting room in the club lounge is good for conference
In any place in hotel, i can see hotel staffs who are nice and smile so they very deserved to have great reputation and well qualified
I must come again
However, abt the rewards club, even i stay several times and totally one month, seems the earning points very unreasonable.
If i stay the same period in other hotel, i would get the bunch of points.
02 July 2014
Rated 5.0 out of 5.0 by mixo Great service
Perfect location. Interesting war museum close to the hotel; excelent service, staff made me feel welcome; ; nice views from the room and excelent breakfast.
02 July 2014
Rated 5.0 out of 5.0 by JPReq Excellent Customer Service
The staff in this hotel are attentive and quick to serve my needs as a guest.
01 July 2014
Rated 5.0 out of 5.0 by Idleman Great Stay
As usual, staying at the Asian Intercontinental in HCMC Vietnam was a great stay. We are a family of 4, so we have an interconnecting room. In the heat of the City center so walking or taking a taxi to wherever you need to go it very simple and easy and after a hot sweaty day pounding the streets of HCMC, is it so good to get back to a great hotel.
30 June 2014
Rated 5.0 out of 5.0 by Bee-ed The club floor staff makes you feel at home
If anyone is looking to understand what is customer service at the highest level, just visit Intercon Saigon. The staff there at the club lounge are amazing in terms of the service level, their smiles and their attention to your needs.
They make special efforts to remember what you like and will bring you your favourite drink without asking, the moment you sit down.
29 June 2014
Rated 5.0 out of 5.0 by robjball Excellent value in HCMC
I know the IHG group to offer a very high quality experience, but this location also offers very good value. The room is immaculate, service is great fitness centre/pool were very nice, although small.
29 June 2014
Rated 2.0 out of 5.0 by viajero1234567890 not great
good location, bad service, particularly the restaurant staff. Rooms are on the small side for a 5 start hotel. its very standard hotel but for a short stay is OK, they are better hotels in the area for the same price
27 June 2014
Rated 5.0 out of 5.0 by Bravotx8 Awesome service
Intercontinental hotels in Asia always offer best class of service. I was especially impressed with Asiana Saigon during my stay this time. I left my belonging behind and sent an email to their general mailbox. They responded within 10 min and provided the help I needed. Very impressed! Also love the elevator attendant; super helpful and a very nice man. Thank you for the great service.
26 June 2014
Rated 3.0 out of 5.0 by Richard1963 Breakfast Service
Having booked my room without breakfast , this is obviously a serious crime at this hotel. Upon check in I was urged...twice to pay for breakfast...in spite of the fact that I quite often don't take breakfast.
When I did take breakfast I was accosted by a very serious looking young lady at Market 29 cafe informing me that I had not paid for my breakfast in advance and it was my responsibility to request a bill before leaving. It would be quite reasonable for this to happen at my table but does it really need to be done when ordering eggs. I was made to feel like a criminal...not very pleasant at all.
In general the staff at Market 29 were quite poor , paying little attention to customers and preferring to chat to each other ....and not quietly.
All very smartly dressed but no idea about customer service.
Left a very poor impression , perhaps a change of manager is required.
26 June 2014
Rated 5.0 out of 5.0 by drgrr Another great stay in Saigon
The Asiana, like all of the Interconts in Asia and Oceania that I have stayed, is outstanding.
Charming people, 5-star service, beatiful rooms, and management that understand the concept of 5-star service.
In reallity, I can't think of anything else that could be done to make our stay more memorable. The Executive Chef and the GM made us very welcome, and we had a memorable dinner.
It would be my pleasure to recommend this hotel to everybody.
25 June 2014
Rated 4.0 out of 5.0 by SanjayM Very comfortable bed and pillows
Excellent location, great staff and very nice buffet
24 June 2014
Rated 5.0 out of 5.0 by bobo1111 床铺舒服，比较安静
20 June 2014
Rated 5.0 out of 5.0 by Mr.AB Another Great Stay
I have completed another excellent stay the Asiana
Saigon. I stay at Intercontinental properties
whenever I can all over the world. The Asiana
Saigon has become my favorite. The hotel
is well maintained and has an excellent location
in district 1. What makes this property really
excel is the wonderful staff with attention to detail
and service. I always book the Club Lounge.
The staff there is great. Ms Van, Ms Hoa, Ms Vy,
Ms Nha, Ms Nhi, Ms Anh, Ms Thanh provide friendly
and excellent service.
17 June 2014
Rated 4.0 out of 5.0 by Dr D Great Service
We enjoyed the friendly service of the hotel team, or maybe its just a Vietnamese quality
11 June 2014
Rated 5.0 out of 5.0 by Jackie121 One of my favourite hotels
This a great location with very good staff. The breakfast is wonderfull.
10 June 2014
Rated 4.0 out of 5.0 Good location, great staff
Good location, great staff,Good location, great staff,Good location, great staff,Good location, great staff,Good location, great staff
08 June 2014
Rated 5.0 out of 5.0 by nmfon Good Recognition of Loyalty Members
Excellent, clean, no-frills IC property. Friendly staff, good breakfast offered, and centrally located. Great recognition of loyalty members by staff.
Only item to mention would be that on both my stays in the past 12 months, my room smelled like cleaning chemicals when I first entered. Perhaps to cover up smoke or other smells.
06 June 2014