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InterContinental Asiana Saigon

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Hotel Reviews for InterContinental Asiana Saigon
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 680 reviews
97%
Recommend This Property

Ratings Breakdown

680reviews

  • 5 Stars
    539
  • 4 Stars
    118
  • 3 Stars
    16
  • 2 Stars
    5
  • 1 Stars
    2

SUPERB HOTEL IN HEART OF HCMC

By

30 April 2016

a beautiful hotel in the heart of HCMC . easily accesible to all the important places .
the check in was at the club lounge and was upgraded to the corner suite on floor 20 . the club lounge at 19 th floor was great and the staff at the lounge was very good . the room was spacious and good views with luxury . the food at the restaurant was good , had some problems with veg food and the chef met us and made something for us specially . the concierge is also knowledgable , used their services to book for the tours and AO show ...

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My hotel in HCM!

By

30 April 2016

I have stayed here for more that 5 times over the past 2 years and I always look forward to my stay. The location is good and the service is amazing.

Posted byHotelStaff
03 May 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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World class luxury.

By

29 April 2016

This Intercontinental hotel is what every other hotel should strive for. Complete luxury and professionalism from check-in to check-out. This was my first trip to Vietnam and I wasn't sure what to expect. One of the front office managers, Mr. Luu, was able to confirm all of the details of my stay prior to arrival and make sure things went perfectly. We had reserved the Presidential Suite and connecting room for the duration of our stay. The hotel driver picked us up at the airport (even at 2AM!) and we were personally greeted at the hotel when we arrived. We were then personally escorted to our room (now about 3AM), which was a very nice touch. The room was absolutely spectacular. I've stayed in Presidential Suites before but this one was unbelievable. Full floor to ceiling windows overlooking the city, beautiful hardwood floors, an amazing bathroom with full jacuzzi overlooking the Notre Dame cathedral, and even a computerized shower with programmable shower profiles. Every single detail of the room was thoughtfully planned out.

Every single staff member we encountered was incredibly friendly, professional and helpful. I can't give enough praise, especially to the staff in the Club Intercontinental. We spent each morning and evening in the Club and it was perfect. A great selection of breakfast items in the morning and some great cocktails and snacks in the evening.

Every single moment of our stay was superb. If only every Intercontinental was like this one. If I'm ever back in Vietnam I will absolutely stay at this hotel again.

Posted byHotelStaff
03 May 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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Excellent Hotel

By

26 April 2016

Excellent hotel in a great location. This is the 3rd time we've stayed here and we prefer it due to its location, cleanliness and fantastic staff.

Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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Excellent Stay

By

26 April 2016

This was my wife and I's first stay at the Intercon Saigon and we will most certainly return. The service throughout the hotel was superb and attentive, particularly so in the club lounge. The room was clean and spacious with a terrifically comfortable bed.
The only slight problem we had was with the computer in the lounge. It was very slow and I suspect that it is in great need of an upgrade.
Overall our stay was wonderful and we will happily refer this hotel to our family and friends.

Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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Air condition

By

26 April 2016

club

If air condition could be less noisy, that would be even nicer.

Posted byHotelStaff
30 April 2016
感谢您对您近期在我们酒店参观的反馈,请接受我们对你有你的逗留期间所经历的风波诚挚的歉意,由于室内条件。请放心,这些问题将得到看着。我们重视您的意见和高兴有机会再次为您服务。 真诚的, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
Posted byHotelStaff
30 April 2016
感谢您对您近期在我们酒店参观的反馈,请接受我们对你有你的逗留期间所经历的风波诚挚的歉意,由于室内条件。请放心,这些问题将得到看着。我们重视您的意见和高兴有机会再次为您服务。 真诚的, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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EXCELLENT SERVICE AND COMFORT

By

25 April 2016

JULIA IN BUSINESS LOUNGE WAS OUTSTANDING. THE OVERALL SERVICE AND HOSPITALITY WERE EXCELLENT

Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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Elevator attendant

By

25 April 2016

It's nice to be welcomed and shown the way out. He was attentive.

Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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Absolutely Wonderful experience

By

25 April 2016

Nice hotel to stay. Excellent service and very warm welcome given by hotel staff. Through professional. wonderful internet connectivity.

Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
Posted byHotelStaff
30 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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Improve service at coffee shop

By

24 April 2016

The only item I wish management would work on is the delivery of coffee at breakfast. I notice that the delivery of coffee to my table has taken longer in the past visits I made to the hotel. You don't seem to realize how important the first cup of coffee (or tea) is to a guest.

Posted byHotelStaff
30 April 2016
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
Posted byHotelStaff
30 April 2016
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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1st time visitor to your hotel

By

24 April 2016

All was great and will for sure be back. The girls on the 19th floor in the club could not have been nicer.
I also enjoyed the SPA

Posted byHotelStaff
26 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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An overall good experience

By

20 April 2016

I enjoyed staying at the Intercontinental Hotel in Saigon. The location was perfect and the staff and amenities were very good.

Posted byHotelStaff
25 April 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ayush Choudhry Area Director of Sales and Marketing,Indochina Director of Sales and Marketing InterContinental Asiana Saigon
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