Rated 4.7 out of 5 by 112
Rated 5.0 out of 5.0 by Btonboz True 5 star hotel
On the 2nd stay in this superb hotel. The attention to detail, and care of guests would put most top hotels to shame. The cleanest hotel, in the world, and very comfortable, and located in the city centre, you will not want to leave
28 February 2014
Rated 3.0 out of 5.0 nice hotel but not really quiet
Hotel and staff is nice. Good location. Food and service at club lounge are very good.
Disappointment : rooms are not correctly soundproofed so you could be wake up at any time during the night . I stay in a club room and even when asked for quiet room, i have big problem with noise . I was able to see the light in the other room through interconnecting door so imagine for the noise. I told it 2 times at the staff but no reaction.
So not sure to come back again because the first reason you choose an hotel , it is for SLEPPING !
27 February 2014
Rated 5.0 out of 5.0 by Terra2002 perfect for business and holiday
- best breakfast in town
- great location
- clean, comfortable and superb staff
- rooms are quiet and very comfotable
25 February 2014
Rated 5.0 out of 5.0 by Mr. Mango InterContinental Club
Traveling to Asia, in my industry, is not an option, it's become a requirement. Leading a successful trading group requires frequent time spent with our clients. Working in second and third languages pushes me even further!
At the end of a long day, I need to recharge in a familiar setting. I make my home away from home in the Club Lounge on the 19th floor. Phung and her staff have learned, and anticipate my needs. Their attention to me exceeds my expectations continually.
In a world of numerous 5 star brands, the InterContinental Asiana continually exceeds expectations!
Mr. McCauley aka Mr. Mango!
25 February 2014
Rated 5.0 out of 5.0 by IVLIVL Comfortable Stay
Except for the little hiccup during check-in where the check-in staff got our reservations wrong, overall we had a great stay at the Intercontinental Asiana Saigon. The room was big and bed was extremely comfortable.
21 February 2014
Rated 5.0 out of 5.0 by Hello Vietnam !! Wonderful hotel with very attentive staff.
We spent 10 days here in Feb 2014. We stayed on the 19th floor in a corner deluxe club suite. We had a fabulous view, the room met all our needs and many more wants. The staff really are what defines a hotel to me. These staff are exceptional and very customer focused. Well done !! Intercontinental Asiana Saigon.
18 February 2014
Rated 5.0 out of 5.0 by shed17 Wonderful Saigon
When we arrived we were immediatley escorted to the club lounge for check in. Great roo and staff were fantastic.
Also a good location.
17 February 2014
Rated 2.0 out of 5.0 by Traveler1107 Unhappy check-in experience and terrible smell in room
I chose to stay in Asiana Saigon in Feb. 1 and Feb. 5 respectively. The former one was pretty good: warm greetings, efficient check-in and comfortable guest room. But the latter stay was terrible. We arrived hotel around 9:30PM, and the front desk girl had no idea about us at all! She did not ask my membership, nor to know any of my booking. I was recognized by travel agency, and was asked about a 10-room group booking. It's ridiculous! I asked if she need my online booking number, she just continue to ask me stupid and annoyed questions, like how many peoples you have? how many rooms you booked? are you a group?... It's late night, and I have a 8-year-old daughter, she's really tired and wanted a good sleep! I can do nothing but checked the booking on my iPhone and show her the booking number. I can't believe as the best hotel in Ho Chi Min, you have such unqualified staff!
The unhappiness was not finished. When we entered our room, we found the room was full of terrible painting smell! I visited my parents' and parents-in-law's room, those two were fine. But considering it's really too late in the night, we did not want to move again, and could only choose to "stay" one night.
And the facility was still not perfect. I can't understand when you already knew the guests would be two, how could you still put one set toothbrush?
All in all, the last night in Ho Chi Ming in your hotel, was really disappointed!
10 February 2014