Rated 4.7 out of 5 by 187
Rated 5.0 out of 5.0 by robjball Excellent value in HCMC
I know the IHG group to offer a very high quality experience, but this location also offers very good value. The room is immaculate, service is great fitness centre/pool were very nice, although small.
29 June 2014
Rated 2.0 out of 5.0 by viajero1234567890 not great
good location, bad service, particularly the restaurant staff. Rooms are on the small side for a 5 start hotel. its very standard hotel but for a short stay is OK, they are better hotels in the area for the same price
27 June 2014
Rated 5.0 out of 5.0 by Bravotx8 Awesome service
Intercontinental hotels in Asia always offer best class of service. I was especially impressed with Asiana Saigon during my stay this time. I left my belonging behind and sent an email to their general mailbox. They responded within 10 min and provided the help I needed. Very impressed! Also love the elevator attendant; super helpful and a very nice man. Thank you for the great service.
26 June 2014
Rated 3.0 out of 5.0 by Richard1963 Breakfast Service
Having booked my room without breakfast , this is obviously a serious crime at this hotel. Upon check in I was urged...twice to pay for breakfast...in spite of the fact that I quite often don't take breakfast.
When I did take breakfast I was accosted by a very serious looking young lady at Market 29 cafe informing me that I had not paid for my breakfast in advance and it was my responsibility to request a bill before leaving. It would be quite reasonable for this to happen at my table but does it really need to be done when ordering eggs. I was made to feel like a criminal...not very pleasant at all.
In general the staff at Market 29 were quite poor , paying little attention to customers and preferring to chat to each other ....and not quietly.
All very smartly dressed but no idea about customer service.
Left a very poor impression , perhaps a change of manager is required.
26 June 2014
Rated 5.0 out of 5.0 by drgrr Another great stay in Saigon
The Asiana, like all of the Interconts in Asia and Oceania that I have stayed, is outstanding.
Charming people, 5-star service, beatiful rooms, and management that understand the concept of 5-star service.
In reallity, I can't think of anything else that could be done to make our stay more memorable. The Executive Chef and the GM made us very welcome, and we had a memorable dinner.
It would be my pleasure to recommend this hotel to everybody.
25 June 2014
Rated 4.0 out of 5.0 by SanjayM Very comfortable bed and pillows
Excellent location, great staff and very nice buffet
24 June 2014
Rated 5.0 out of 5.0 by bobo1111 床铺舒服，比较安静
20 June 2014
Rated 5.0 out of 5.0 by Mr.AB Another Great Stay
I have completed another excellent stay the Asiana
Saigon. I stay at Intercontinental properties
whenever I can all over the world. The Asiana
Saigon has become my favorite. The hotel
is well maintained and has an excellent location
in district 1. What makes this property really
excel is the wonderful staff with attention to detail
and service. I always book the Club Lounge.
The staff there is great. Ms Van, Ms Hoa, Ms Vy,
Ms Nha, Ms Nhi, Ms Anh, Ms Thanh provide friendly
and excellent service.
17 June 2014
Rated 4.0 out of 5.0 by Dr D Great Service
We enjoyed the friendly service of the hotel team, or maybe its just a Vietnamese quality
11 June 2014
Rated 5.0 out of 5.0 by Jackie121 One of my favourite hotels
This a great location with very good staff. The breakfast is wonderfull.
10 June 2014
Rated 4.0 out of 5.0 Good location, great staff
Good location, great staff,Good location, great staff,Good location, great staff,Good location, great staff,Good location, great staff
08 June 2014
Rated 5.0 out of 5.0 by nmfon Good Recognition of Loyalty Members
Excellent, clean, no-frills IC property. Friendly staff, good breakfast offered, and centrally located. Great recognition of loyalty members by staff.
Only item to mention would be that on both my stays in the past 12 months, my room smelled like cleaning chemicals when I first entered. Perhaps to cover up smoke or other smells.
06 June 2014
Rated 5.0 out of 5.0 by Nickerfellow great service and friendly staff
The hotel is next to hard rock cafe , and its located in the distr 1.
Didnt notice any noise from the hard rock bar , and the staff are so friendly and made me feel like home.
03 June 2014
Rated 5.0 out of 5.0 Great experience
Courteous staff, fast service -- and a fantastic room to work and rest.
28 May 2014
Rated 5.0 out of 5.0 by Dianshan Great location great hotel
This is a relatively new hotel in HCM and the hotel feels very new and value for money. 5-star hotel with 5-star service. Front desk staff were very polite and attentive. Service staff were all very polite. Room was comfortable with multi-plug available so you don't really need adaptor. The spread at the breakfast buffet is fantastic.
27 May 2014
Rated 5.0 out of 5.0 by ShoeBizGuy Best Hotel In Vietnam
I've stayed at the InterContinental Asiana Saigon repeatedly over the years. It is, without a doubt, one of the best hotels in Asia. The staff are simply extraordinary.
27 May 2014
Rated 5.0 out of 5.0 by Phantasie Great Hotel that felt like home.
Whenever I'm in Ho Chi Minh, I'll definitely stay at this hotel. The location is good, the rooms are awesome, and the staff are always top-notch. Sure, if you want to nit-pick, there is always room for improvement, but of all the hotels I have stayed, this definitely stands out as one notch above.
20 May 2014
Rated 4.0 out of 5.0 by YCTW 安心的飯店
地點不錯, 服務親切. 整體來說, 是不錯的飯店. 可以再次選擇入住. 我很喜歡他們星期六和日的海鮮 buffet, 所配的白酒所配的, 蠻不錯的. 另外, 中菜廳中午的廣式點心 buffet, 也是個不錯的選擇.
20 May 2014
Rated 2.0 out of 5.0 Bad wi-fi service
I stayed with 8 other friends at your hotel from May 8-12. During this stay, I was told the Wi-Fi service is charged at USD20/day. I was totally surprised as I have stayed in other major hotel groups all over the world and they all provide this service free of charge.
Eventually, I paid 1 day of service but my friend can get free access in the room for the full stay. I think you have a major signal, identification issue here.
I told your hotel front desk this would push guests out of your door. He is so kind to waive my fee.
I strong recommend you to change this policy as I would not come back to your group if this charge continue to apply.
18 May 2014
Rated 5.0 out of 5.0 by jbscram A very enjoyable stay at a great hotel
I visited HMC for a few days on holiday and stayed at the InterContinental Asiana Saigon. The hotel was clean, vibrant with a wonderful staff. The staff was always helpful and courteous. The hotel had an excellent location and I enjoyed my time in Saigon. I will stay at the Asiana Saigon again next time I am in the city.
18 May 2014
Rated 5.0 out of 5.0 by GillesBangkok excellent
Selected the Intercontinental Asiana for its location and for the brand. We were not disappointed.
The Hotel is conveniently located, very new.
Traveling with our son, we had all f our diner at Market 39, food was excellent thought a bit pricey.
The room was at the corner, plenty of light, clean, bathroom excellent.
17 May 2014
Rated 5.0 out of 5.0 by GR741 Good Business Hotel
Great location, relatively new 5 star property in Saigon. Full western style amenities, multiple restaurants, bar & lounge areas, and large comfortable rooms. Connected directly to the Kumho Plaza, provides access to additional restaurants, a small convenience store and the Hard Rock Cafe. Convenient location to main areas within District 1 HCMC. Downside is that this hotel is way overpriced for Vietnam.
15 May 2014
Rated 4.0 out of 5.0 by PeterLKS Smiling staff make memorable experience
My stay in Intercon was great and the staff made it better. Particularly appreciate the staff in Market 39 who remember my name and my take-away latte in the mornings.
14 May 2014
Rated 5.0 out of 5.0 by Aus Freq Traveller Outstanding Hotel
We stayed here for 3 nights. I highly recommend this hotel in terms of the excellent quality of the service and accommodation. Also, the Club Lounge is excellent. I will be back!!!!
08 May 2014
Rated 5.0 out of 5.0 by Bosses Comfortable bed and Cosy
I always like to stay in Inter Continental hotels wherever I go . It is a good choice.
Intercontinental Asiana Saigon location is excellent , near to shopping centre within walking distance and offices.
Feeling secure and safe at Inter Continental .
Staff are friendly , courteous and work diligently.
I like both the southern and Northern style noodle soup, so tasty and yummy during breakfast
08 May 2014
Rated 5.0 out of 5.0 by Jess T. Comfortable room, friendly services
Excellent location. Comfortable room. Warm and friendly staff.
07 May 2014
Rated 5.0 out of 5.0 by Maz62 Great Service
Exceptional service, I stayed there for 7 nights and would have loved to stay longer.
The staff is so friendly, knowledgeable and helpful. Hats of to the concierge desk for helping me with my tours within and outside HCMC. It made my whole trip memorable.
07 May 2014
Rated 5.0 out of 5.0 by Monaimee Metro Hotel in busy Saigon
I enjoyed my stay at the InterContinental. We had a club floor room, and it was well worth paying the extra.
The Club Longue provides an excellent breakfast, afternoon tea, along with cocktail hour. I did not have the need to go to dinner after the cocktail hour as they provided the best range of canapes that I have seen at a hotel club.
The location of the hotel is nice an central to the main downtown area.
The swimming pool has a glass side, that I found a bit weird.
We had twin room, and the beds were both doubles and the room did not feel cramped in like in some hotels
07 May 2014
Rated 4.0 out of 5.0 by Jimmy7877 A new possibility
It was a real pleasure to have spent as business and leisure in this hotel. Staff in every level was kind and did well take, be part of the Club is a good thing as the lounge service is wonderful, location was also great, near to the church and the post office, 2 big icons of Ho Chi Minh alias Saigon.
05 May 2014
Rated 3.0 out of 5.0 by S SHARIFF LOST MY EAR RING
Left my ear ring in bathroom... wrote an email. They answered but an auto reply and nobody get back to me and the ear ring was never returned.
It made you feel that there is no point of all the services if the trust is not there.
I would expect them to return it.
04 May 2014