Rated 4.5 out of 5 by 674
Rated 5.0 out of 5.0 by andrew/62 Good location
Stayed here for 4 days in June and would recommend this hotel highly. The staff were terrific as were the facilities including the pool
June 27, 2015
Rated 5.0 out of 5.0 by CCW4 Great service
Thank you for a great stay! We had a great time staying at your hotel. From front desk to house keeping to the gym, there is not even one negative experience. Keep up the good work! We will definitely come back.
June 26, 2015
Rated 4.0 out of 5.0 by albertri Very Good Corporate Rate! and Very easy to read Billing Statement
We have a very good stay in Grand Stanford HK during our corporate Summit, Staffs are friendly and we had a very good corporate rate. One thing I love is the billing statement it's very clean and just one liner for every night/day stay.. not add in and deductions its easy to read and confirm all line items.!
June 25, 2015
Rated 2.0 out of 5.0 by cooleb91 Not what you would normally expect from the Intercontinental brand or a 5-star hotel
Stayed for four nights separated by one night (in Macau) in-between.
First two night stay was unimpressive to say the least. The check-in process was ok and bags arrived quickly to the room. However, the reception staff were not particularly friendly.
Room was average (Deluxe Side Harbour View) - the rooms really need updating, only positive was the bed. The bathroom is poor - I am quite tall and had to bend down to get my head under the shower. Not good at all.
Second two night stay was much better. Check-in staff were much more friendly and after asking for an upgraded room, the assistant kindly agreed to give me a Premier Side Harbour View room at no additional cost. These are essentially renovated Deluxe rooms. As soon as you walk out of the lift you feel as if you are in a different hotel compared to the Deluxe room floors. All of the hallways and lift areas have been completely renewed. The room has a mobile phone that you can use for free to call local and international numbers (select Asian and European countries) and can be used as a hotspot so you can use your own mobile phone internet services (Whatsapp, Maps, etc) as normal. Bathroom is much improved - it has a proper shower (no bath) and has been fully modernised. Bed comfort is good like the Deluxe room.
The 'side harbour view' is good - it is not an uninterrupted view of the harbour but probably worth the small increase in cost from a standard room.
Internet in rooms is inconsistent. At times it is very fast, other times extremely slow. Make sure you join the loyalty programme (free) so that access to in-room wifi is free.
Concierge knowledge was terrible. First evening I asked if there were any nice local bar areas and the concierge just pointed to the one empty bar across the road - not what I wanted. Didn't bother asking them anything else, just used the internet to find everything out.
Overall, if you are on a tighter budget and cannot afford the more expensive 5-star hotels around the area then it is a good option. Otherwise, I cannot recommend this hotel at all. Definitely not up to 5-star standards. More like a 4-star.
June 25, 2015
Rated 5.0 out of 5.0 by Striderman Superb harbour view in a very comfortable hotel
The hotel was selected for a harbour view with some style. It did not disappoint.
The room was comfortable. Well presented, with high standards of cleanliness.
The view of the harbour was an immediate impact the moment you walked into the room
June 25, 2015
Rated 5.0 out of 5.0 by Ron Tse 免费升级到海景套房
June 24, 2015
Rated 4.0 out of 5.0 by Lorrieah Floor 3 and 4 Musty Smells
My colleague and I each had a room on floors 3 and 4 respectively one evening we commented that the rooms had a musty, moldy smell and that it wasn't pleasant to breathe in the air. Our other colleagues mentioned that they were on the upper floors and had not noticed the foul smell. I recommend that if you stay at this hotel to request an upper floor level please avoid floors 3 and 4, MUSTY!
June 23, 2015
Rated 5.0 out of 5.0 by tungaroa Last stop, best stay
This was our fourth Intercontinental on this holiday, at the tail end and on the way home. We can only say, "we wish we didn't have to leave". After Dubai, Dublin and Madrid, we were beginning to doubt the standard we had come to expect. the late night arrival in Dubai obviously played on the check-in staff as well as us, because the little things that are part of the Ambassador membership were forgotten or ignored. Dublin was wonderful, in a superb location with great amenities, but the check-in service was haphazard. Madrid, while in a great location, wasn't what we had come to expect. The fruit platter was five bitter tangerines and a distinct lack of water. The best that could be said is that the Concierge was extremely helpful and the staff lovely, the Club Lounge was basic, especially compared to Singapore and Hong Kong.
And so I get to Hong Kong. From the moment we checked in, until the time we left, we felt like we were special. The Club upgrade and room were fantastic and the staff could not do enough for us to make our stay wonderful. We very much look forward to returning and the Grand Stamford is our only choice when coming to Hong Kong. Thank you, very, very much :)
June 23, 2015