Rated 4.5 out of 5 by 408
Rated 3.0 out of 5.0 by BGN46 Upgrade?
I am an Ambassador member, and I find the "upgrade" to a partial harbor view from a non harbor view room insulting. That is hardly an upgrade worthy of the Ambassador membership. I every other Intercontinental I have stayed in as an Ambassador member, I have been upgraded to a club level, allowing access to the club lounge. Other than that one issue, I quite like this hotel. The rooms are comfortable, the location is good, and the service is adequate.
06 January 2013
Rated 4.0 out of 5.0 by Max2012 Nice stay
I had an overnight stop over in Hong Kong on my flight from Germany to Bangkok. Over the Xmas season I had expected the service to be less-efficient, however Front desk and Room service were attentive, good, fast and efficient.
However at some point during the breakfast, I was a little bit annoyed by a large and loud group of conference attendees. But the breakfast was great - waiters were attentive to serve the guests, refill the buffet and clean the table; fresh fruits; a lot of choice ranging from chinese and indian to european and american dishes.
03 January 2013
Rated 5.0 out of 5.0 by JLM1945 J.L.Me
Excellent Service and Excellent Rooms and Comfort!
03 January 2013
Rated 5.0 out of 5.0 by wellbeing great service
every good experience
but lobby is too crowded with tourist
02 January 2013
Rated 4.0 out of 5.0 by Gild Great experience
This was my third stay this year at this hotel. was great as all the previous stays. Would for sure recommend this hotel to friends and colleges.
Would even be better if they would provide free internet access to loyal platinum members
30 December 2012
Rated 4.0 out of 5.0 中规中矩
28 December 2012
Rated 5.0 out of 5.0 by padishah nice location
Hotel location is very nice and convenience, just in front of Star Avenue.
Hotel staff are hospital and friendly.
20 December 2012
Rated 1.0 out of 5.0 by LostBoyDon Highly overrated
How this property ever maintains its 5 star status is beyond me. We were so disappointed that after 3 nights we moved to the Crowne Plaza which we found to be far superior in services, room size and cleanliness.
The internet is horrid. The Wi Fi is worse. One of the staff admitted to me that they do not have enough IP addresses for all guests when near full capacity.
06 December 2012
Rated 5.0 out of 5.0 by RosstheBoss Probably my favourite hotel
I am a regular business visitor to Hong Kong. I often stay in the Grand Stanford.
Service and facilities are excellent, and it seems to me to be better value than some more expensive hotels in HK. (All hotels in HK seem overpriced, but I guess this is just market forces)
Club staff are excellent, and service is all round top marks.The Harbour view is a bonus. Location is fine - not too far from the subway, but anyhow there is a shuttle if you need it.
Airport service desk is also excellent to start the stay off well, and I can't find much to fault after that...except that it is sometimes fully booked when i want to stay there..lol
05 December 2012
Rated 5.0 out of 5.0 by Edgarmchc Great Staff
This hotel is the best Intercontinental Hotel in ALL OF ASIA.
The staff is attentive to details and they go above and beyond to make you fell at home.
You guys are the greatest
02 December 2012
Rated 5.0 out of 5.0 by Gene11 comfortable bed and great staff
Once more, we had a very good stay with a well-trained staff. The recent renovation has helped greatly. The room was comfortable, but the pillows could have been better which could have been solved by asking for a choice. The staff in the Club are exceptional, some remembering our name.
01 December 2012
Rated 5.0 out of 5.0 by RDATL Great for a Quick Stay
I was only in Hong Kong for two days but I found the Grand Stanford to be a perfect base to explore the city and have a comfortable and well-appointed place to recover from jetlag. The food options were great (if expensive), the staff was friendly (including during my 4 am checkout), and the price was fair given the amazing location. Would definitely stay again and recommend to anyone.
30 November 2012
Rated 5.0 out of 5.0 by MISTEE GREAT SERVICE
COMFORTABLE ROOM GOOD VIEW OF HONG KONG ISLAND.EXCELLENT MEALS.HOPE TO STAY AGAIN IN JULY WHEN GOING TO SWITZERLAND.
27 November 2012
Rated 5.0 out of 5.0 by hanyroaya Good Hotel
Very nice view to the port and very nice comfortable hotel,i am visiting a lot of intercontinental hotels that one of the best of them
25 November 2012
Rated 4.0 out of 5.0 by lee3d Room to move
Intercon Grand Standford in TST East, Hong Kong is well appointed, with rooms particularly well designed for business travellers. Plenty of shelf space for stowing sample bags and documents.
It's at the end of the service for the free airport express shuttle bus service so be prepared to see the hotel go past the window as the bus drops other hotel guests before you!
24 November 2012
Rated 5.0 out of 5.0 by xJamesBond No disappointment here
The hotel is located in Tsim Sha Tsui area of Kowloon which, in my opinion, is the best place to stay while visiting Hong-Kong. The access to the hotel from the airport is very easy: Airport Express Train to Kowloon, and a free shuttle bus to the front door... A taxi from the airport is also a good alternative.
There are many restaurants in vicinity of the hotel. Also, the subway and "Star" ferry connecting Kowloon with Hong-Kong are within a walking distance.
The hotel has just been renovated, so everything is new and fresh...
Just a perfect place to relax after the intensity of a long travel or sightseeing!
23 November 2012
Rated 5.0 out of 5.0 by Charlu Excellent service and Hats off to the Intercontinental staff
Very good knowledge of all the the things in Hong Kong
We got what we went when we were shopping as Mimi directed us on the right path
Love to stay only at GS as will advise everyone to stay there
Hats off to the one who has trained the staff
Their English too is fantastic
Cheers and good luck
23 November 2012
Rated 5.0 out of 5.0 by robbo777 Overall opinion
We had a memorable stay in this first class hotel, all our expectations were met. Excellent staff, wonderful fascilitis and great location.
21 November 2012
Rated 4.0 out of 5.0 by Soniouze WI-FI bad signal
Both my Iphone and Ipad didn't get good signal in the room. I called the business center all they told me is use the cable or restart my devices which didn't resolve the issue.
18 November 2012
Rated 5.0 out of 5.0 by Michael57 Hong Kong Hospitality at it's Best
A superb hotel with absolutely amazing staff. We definitely did not want the holiday to end and we will certainly come back.
17 November 2012
Rated 3.0 out of 5.0 by JP64 Renewal room was too smelly
I am using this hotel several time for meeting my customer at Hong Kong.
This time we had a new room and partial nice view, my small son was happy to see the view, so, it was good. However, our new room was still smell like chemical and felt fresh air to sleep well. The room table was dusty so, I had to clean. Shower and bath tab switch was not so easy to change, when using the shower, we could not stop the water to fill to the bath tab. I will ask how to use it properly when I will be back.
Using Internet fee, we feel always too much for asking if we pay for the recent rate.
We like this hotel much and we will be back anyway. Hotel staff was friendly always. Thank you.
13 November 2012
Rated 5.0 out of 5.0 by Wuxijia Great Staff as Always
Congratulations for managing to have equally nice and helpful staff in all your hotels!
12 November 2012
Rated 5.0 out of 5.0 by JKSJohn A memorable stay in HK
From the warm, friendly and comprehensive reception staff, through the helpful bell hop to the ever ready concierge, the staff in this hotel truly know how to deliver a first class hotel service.
Our room, on one of the refurbished floors, was modern, plush and well equipped. The bed was extremely comfortable and IHG's policy of providing different types of pillows always helps with a good night's sleep.
Being picked up from the airport in a lwb Merc was a good way to start the experience too!
A thoroughly excellent hotel, well located and with courtesy bus links to the main points of interest and transit on Kowloon.
12 November 2012
Rated 5.0 out of 5.0 by Typan Great Experience
I was glad to have chosen Grand Stanfrod in Hong Kong as the experience was second to none. Staff were extremely pleasant, helpful and knowledgable, above all all wore a charming Smile.
Bless them all and thank you for the lovely time my family & I had.
12 November 2012
Rated 5.0 out of 5.0 by ABED good location, good food,comfortable
FOR THE LAST 15 YEARS USED TO STAY AT THE GRAND STANFORD OF HONG KONG, THEY HAVE A GREAT SERVICES , GOOD TRAINED EMPLOYEES ,IT IS THE SECOND HOME WHERE YOU DON'T FEEL ALONE. THE FOOD IS EXCELLENT YOU DON'T NEED TO LOOK AROUND FOR FOOD
05 November 2012
Rated 5.0 out of 5.0 by Kapil Great service
One of the finest intercontinental property with a fantastic service
03 November 2012
Rated 5.0 out of 5.0 by Susiew237 outstanding!
A fantastic stay here, wonderful staff. Probably the best club lounge that I have encountered. Would not hesitate to visit again or recommend to others.
30 October 2012
Rated 4.0 out of 5.0 by dcheong Under-rated Intercontinental hotel in HKG
This hotel is located at Tsim Sha Tsui East. When arriving from the airport express at Kowloon Station, there's a free shuttle bus service that drops you off directly at the hotel. This same shuttle bus also brings you back to the Kowloon Station for the airport express on the way back.
The lobby was designed to be warm and inviting. There was however only a sitting corner for a small group of 5-6 guests. There is a cafe at the lobby level and guests could see the Intercontinental Club lounge on the first floor. During check in, guests were asked to sign on a form saying that they were informed of ongoing renovations. Renovations were carried out quietly and noise and inconveniences were kept to the bare minimum.
Rooms were designed with functionality in mind. It was contemporary and I loved the warm tones. There were connections to the TV at the desk so that I did not have to struggle to connect my laptop to the TV.
Beds were comfortable and there was a pillow menu to choose from. Rooms were also quiet and conducive for sleeping. If you booked the harbour view rooms, you get a fantastic view of the harbour. Although the view was not as fantastic as the other intercontinental, it still looked impressive.
29 October 2012
Rated 5.0 out of 5.0 by Vaari Excellent service.
It was very nice to come again to the hotel (20th of October) whe there was bottle of good red wine, fruits and chocolate waiting in the room. Staff was very friendly and taking good care of my stay at the hotel.
What has been bothering me earlier is the fact that when going back to home, my flight is very late and I have to pay 2 nights while staying at the hotel roughly 30 hours. Last time stayed only 26,5 hours, but then your staff was giving me 1,5 nights price. This is what I appreciate as I have stayed so many time in your hotel. If I have to pay always 2 nights, i really have to find some cheaper solution.
29 October 2012
Rated 5.0 out of 5.0 by James334 Great hotel
Great hotel in a good location. The room and service was really good. A nice place to relax during a long business trip. Fitness facility and pool was good too.
29 October 2012