Rated 4.5 out of 5 by 216
Rated 5.0 out of 5.0 by Shana81 Always Excellent!
Staying Intercon Hotel leaves good memory always!
I prefer to stay Intercon hotel whenever I go on a vacation
or business trip!
20 August 2013
Rated 5.0 out of 5.0 by Susumu Comfortable stay
I stayed 3 nights last week. It's comfortable stay, good hotel staffs,,excellent breakfast at club lounge.I would like to choose this hotel next HongKong trip.
19 August 2013
Rated 5.0 out of 5.0 by Bj1207 Excellent staff & wonderful service
Simply great hotel.From checking in to the end of our 7day stay everything was perfect.Stunning harbour views , the room modern and the staff just so helpful.excellent restaurants and bars plus great amenities .Convenient to shops restaurants &transport.Loved our stay at the hotel & would stay again. Consuelo &. Ian ....
17 August 2013
Rated 5.0 out of 5.0 by ccahyadi Improve after a couple of days
I returned to this property after a couple of days.
I was pleasantly surprised by the room upgrade and the recognition of IHG Gold membership this round compared to the last which didn't happened..
Everything still great, but I hope the service consistency can be very much improved.
16 August 2013
Rated 4.0 out of 5.0 by ccahyadi Great bed as always, Intercontinental service, but ...
Not the first time staying in this property. It's always the pleasant experience and and the great comfort of the bed is always welcome.
However, this round there are lacking of a couple of things.
1. There's no recognition of IHG gold member. Usually there's a complimentary drinks, with a complimentary in room fruits plate the moment I enter the room. But it's missing this round. Crown Plaza at Kowloon East did better with a fantastic personalized service, a tea set and macaroons ready in the room.
2. Bad taxi experience, off the meter halfway, and started touting. This is beyond the hotel control, but I have to mention this anyhow and have sent a separate feedback mail with the taxi number.
Nevertheless, I will still come back to this property.
16 August 2013
Rated 5.0 out of 5.0 by bev56 Thank you
I would just like to thank your staff at the hotel for outstanding service when we celebrated out 32 Wedding Anniversary in Hong Kong.
The surprise cake and chocolates were delicious.
The hotel was in an excellent position to explore the surrounding areas and staff were very helpful when we needed advice.
The room, bed and amenities were superb.
We also made good use of the hotel pool and the iced water was a special touch.
Bev and Dean
14 August 2013
Rated 5.0 out of 5.0 by Opinion Wonderful Service
We recently stayed at the Grand Stanford in Hong Kong and I would highly recommend this hotel. The location is a little further from Nathan Road the main shopping strip but still within a 15-20 minute walk. Our Priority Club status was acknowledged and we received exceptional service throughout our stay. Highly recommend !
07 August 2013
Rated 5.0 out of 5.0 by judgad Nice and enjoyable
I enjoyed my return to the hotel,where I was recognized and upgraded in a better way then other Intercontinental hotel do.
04 August 2013
Rated 5.0 out of 5.0 by StevenW1 Wonderful Staff, Great Location
All travelers get tired, and, at times, that tiredness acts to lower expectations.
When in a rut, every hotel becomes the same, and expectations of something out of the ordinary become mere dreams.
The Grand Stanford Hong Kong blew away the tireness of weeks of travel, exceeded all expectations, and reminded me of the joy to be found in a great hotel.
Every aspect of the hotel was perfect, but the staff were among the best i have ever encountered. They went out of their way to be helpful, attending to every detail. At the end of my stay, this even included noticing that the package i was expecting had not arrived, and kept calling the company, in an attempt to precisely locate the delivery man.
I would stay there again, without hesitation.
29 July 2013
Rated 5.0 out of 5.0 by Donsman Executive Club
My partner and I experienced the Executive floor of the Grand Stanford in Hong Kong for the first time this July. We found the level of service and quality of the room, the food, and the facilities to be fantastic. Breakfast was a particular delight, with a range of food and it's quality making it the best breakfast we have enjoyed on our travels. The room was spacious, comfortable, and well decorated. The large King size bed was amazing. All in all, we could not fault the hotel and it's service at all. Above all, the staff were extremely helpful, attentative, and very polite.
28 July 2013
Rated 2.0 out of 5.0 by Wajd Great Location and service
A nice hotel with great location. The harbor view was amazing. I really recommend booking harbor view rooms. They are really worth it. The bed is comfy and the room is clean. However, the rooms are small and crammed. The TV channels are limited in choice.
27 July 2013
Rated 5.0 out of 5.0 by vinmeg2 Excellent Service
I had an amazing experience at the Grand Stafford Hotel. They took very good care of me. I was transferring to another hotel at the end of my stay here and they not only held on to my bags for a good part of the day, but they even escorted me all the way to the lobby of the other hotel. We will definitely stay here the whole time next time. Oh and their breakfast buffet is very well stocked and delicious. I am a vegetarian so it is sometimes difficult to find appropriate food, but the breakfast buffet here left me wanting nothing. I highly recommend this hotel to anyone staying in Hong Kong.
25 July 2013
Rated 5.0 out of 5.0 by dean1965 A grand experience
I was on my first overseas trip for business and stayed at the Grand Stanford in Hong Kong for one night, then prior to returning home, I stayed at the Grand Stanford for another 2 nights. The staff, rooms, food and services were top notch. I was welcomed as a if I were someone who had been there a hundred times and whenever I needed assistance for directions or attractions, the staff did not dismiss me or treat me differently, they continued to help me out to the best of their abilities, which was beyond expected. I am looking forward to the many trips that the company I work for has planned for me in this region. I will stay only at the Grand Stanford and I recommend you do the same.
24 July 2013
Rated 5.0 out of 5.0 by Alvaro27 Best breakfast buffet
It was the best breakfast buffet in all of our trip around China.
22 July 2013
Rated 5.0 out of 5.0 by Greenrose Nice and comfortable
This is my third time of staying in this hotel and the experience is, as always, wonderful.
22 July 2013
Rated 5.0 out of 5.0 by dom301282 Intercontinental Grand Stamford - July 2013
Had a great time and stay in Hong Kong and the Intercontinental Grand Stamford is a fantastic hotel. I recommend anyone wanting to visit Hong Kong to stay here if they can.
19 July 2013
Rated 5.0 out of 5.0 by stebad Hong Kong's Best Hotel
In the past 3 weeks I have stayed at the Intercontinental Stanford Court Hong Kong twice. I was impressed with the hotel and the warmth and friendliness of the entire staff the first time, and I was pleased to see on my second visit that the staff recognized me and welcomed me back even prior to my check-in. How incredible is that!!
The staff knowledge of the area and willingness to help exceeded many hotels I have stayed with, and I will continue to stay at this hotel as already I am a loyal guest.
Keep up the work!
19 July 2013
Rated 3.0 out of 5.0 by Aj12 Not upto the mark of intercontinental brand
Hi, This was my 2nd stay & same thing I noticed, while checking in, your front desk staff have a attitude which doesn't make anyone feel welcome. And than we order one paneer tikka and they served us stale food, it was atleast 1 week old & since my son is handicap and cldnt notice, midway I checked it was like rock and blue than I complained and in return in room dining manager or some body came with some curd , bread and juice and chocolate which I said we no need, but he said we cant cancel the bill so plz accept this and said sorry. I was speechless didn't knew what to say, here they are serving stale and bad food which can make anyone sick and can't cancel the bill. And I didn't get any ambassador benefits in the last 2 stays except a room upgrade and wifi. Not even a welcome letter.
Will avoid your hotel for sure.
18 July 2013
Rated 4.0 out of 5.0 by Kute Great staff services
They go the extra mile to provide their customers with a good service. Our flight from Manila was delayed for 6 hours and I called beforehand to inform them that we will be arriving after 12 pm. As I have a baby we were really very tired when we arrived and they upgraded both of our rooms when we checked in. The food was also very good great selection of breakfast buffet.
15 July 2013
Rated 5.0 out of 5.0 by Haze1992 Excellent hotel
The room is big enough in Hong Kong and quite convenient to the shopping mall. Staff are full of passion and behaved professionally. Highly recommend to experience this hotel. By the way, there's a one star Michelin restaurant in this hotel for u to explore.
14 July 2013
Rated 5.0 out of 5.0 by Medman Great Staff ... excellent location ... very comfortable ...
I have stayed here about a dozen times over the years ... and now with my Asia markets expending, I am flying into and out of Hong Kong a lot ... this is a great place ... the staff are extremely attentive and helpful ... and the beds are great ... I stay in hotels +175 nights a year ... and the Grand Stafford is one of the very best ...
13 July 2013
Rated 5.0 out of 5.0 by lingcai comfortable bed and delicious breakfast
I had really a nice day in the hotel. The bed is comfortable, breakfast is delicious, and near the hotel there are many shopping places.
11 July 2013
Rated 4.0 out of 5.0 by ChrisSingapore Great staff, pity about the location
I was on the Club floor of this hotel. The staff were very helpful and accommodating. The room was adequate and comfortable. Only thing I would say is that if you were looking for anything in the way of night life the location was not going to get you that.
05 July 2013
Rated 3.0 out of 5.0 by Foxthrox Average 5 star hotel
Well , I have to say it is not really a bad stay but did not live up to our expectations , maybe the hotel is a little packed with guests that is why the services was average as compared to other Intercontinental hotels in Asia and Greater China.
04 July 2013
Rated 5.0 out of 5.0 by Frank09 Good service
From June 22nd to June 24th, 2013, My family went to this hotel. We all felt very happy. The breakfast of the hotel includes lots of food, such as smoke Salmon fish, pork, eggs, vegetables and so on. My Child liked kinds of honey and jam on the table, and he also liked the British morning tea. And the living room was very good and comfortable. In a word, we enjoyed the life in Grand Stanford Hotel very much.
03 July 2013
Rated 5.0 out of 5.0 by arih this property is our go to for hong kong
An amazing hotel that offers everything one could want. The customer service is 5 star. We have stayed at this property many times and is the only place to stay when you are in the area. If you want a memorable experience and first class service this is the place to stay. Very knowledgeable staff, very helpful with directions, places to visit, an umbrella when it is raining. No request is too much and you feel like you are welcome and at home.
28 June 2013
Rated 5.0 out of 5.0 by CDG1 Great location , Great accommodations and Great staff
I have been staying at the Grand Stanford for many years. I have always found the staff, particularly those working at the Club level, to be professional and customer focused. The location is great as are the views of the harbor. I strongly recommend this property to those visiting the wonderful city of Hong Kong.
26 June 2013
Rated 5.0 out of 5.0 by Fonchi Comfortable bed and great service.
My experience stay at InterContinental Grand Standford Hong Kong is very good my room very nice and comfortable big bed and clean, very great service to all department staff very nice and very helpful me and my partner will go back again for sure.
24 June 2013
Rated 5.0 out of 5.0 by Wim1316 My first experience as an Ambassador
On request and because of the long term stays this journey I decided to become an Ambassador for a small amount that immediately rewarded itselves by an upgrade and other amenities as a late check-out free of charge at 16:00 hrs which was birlliant, being able to do some sight seeing / shopping resting and before my late return flight having a shower ,fresh clothing enabling me to have some in house dinner in the Italian restaurant (chinese restaurant again fully booked, but alternatively the Italian restaurant is also a very good choice). Excellent check-out service and immediate taxi transfer to the Airport. For more then 10 years I stayed in Hong Kong mainly with the Harbour Grand with in between short stays with other hotels like Park Lane, Kowloon Hotel and the Grand Stanford because of my business associates, but from now on it will be Intercontinental Grand Standford solely. Proud to be an Ambassador and will reccommend you at any time.
23 June 2013
Rated 2.0 out of 5.0 by vinayvishal Food & Staff Behavoiur
Rude staff, Poor Service. Overall Pathetic Experience .
16 June 2013