Rated 4.5 out of 5 by 253
Rated 5.0 out of 5.0 It was soooooo Great!!!!
I went to go to this hotel for 3days.
It is not far from station as I thought.
There are many stores near hotel.
Room was very clean and almost it was cleaned our room twice.
I really recommend this hotel!!
24 October 2013
Rated 5.0 out of 5.0 by Roving Excellent stay, most enjoyable
Very happy with hotel which is in a great location.,
Breakfasts first class, good food variety and well presented.
High quality hotel and well recommended
23 October 2013
Rated 4.0 out of 5.0 by RafaelHK Great service
In general staff is very friendly but housekeeping is outstanding, the best inside IHG. Make me feel like home!!
22 October 2013
Rated 3.0 out of 5.0 by Globalbiz Felt they didn't respect Ambassador status
This hotel is in a pretty good area of Kowloon and while it's an older property I felt it was fine. It's not a great property but it was nice enough and the staff seemed helpful.
However I felt their recognition of IHG Platnium and Intercontinetal Ambassador status was just the bare minimum. The only way you can access the Executive floor is by paying a supplement of over $1000 HKD per night per two people. There is no breakfast and no lounge access offered.
I know this complies with the rules but in practice most Intercon properties offer better a entities to thank their best customers. In a city like Hong Kong with some of the best hotels in the world I couldn't justify staying here again.
20 October 2013
Rated 5.0 out of 5.0 by ClaudioF Well run and efficient hotel
My recent stay in this revamped hotel underscores the deserved success and reputation this hotel has acquired over the years. The rooms have been revamped and everything seems to work flawlessly and the staff are always willing to offer assistance. Nothing is ever too much trouble. The rooms are comfortable and not sterile, while the quality of the facilities from the bed, TV, bathroom and internet is superb. The gym, whilst small, is clean and has very helpful staff.
I would unreservedly endorse a stay in this hotel
20 October 2013
Rated 4.0 out of 5.0 by Chloe1149 Great hotel/ awesome location!
I came to Hong Kong for the first time on a business trip. The Grand Stanford is cleaner and nicer than the Sofitel and W's I've usually stayed with in New York. The location was ideal for using any downtime I had to explore Kowloon. The staff was knowledgeable enough to give me a map to great shopping as well as where to get an Asian style Calgel manicure. And the breakfast buffet is great!
19 October 2013
Rated 5.0 out of 5.0 by Henryh Best breakfast ever
I have stayed in hundreds of hotels, but the Grand Stanford has the best breakfast buffet in the world!
19 October 2013
Rated 5.0 out of 5.0 Best place to stay in HK
Thats the best place to stay in HK, and I would never change it. Wonderful location and close to everything. Dont miss being there
18 October 2013
Rated 5.0 out of 5.0 by Munx123 The Jerling's
First visit can be described as awesome, convenient to all transport amenities, very clean, elegant, extremely, friendly, and competent staff
16 October 2013
Rated 5.0 out of 5.0 by Letdown Quality hotel with best lighting
Been IHG Platinum member, we were upgraded to a good size room, only limited to drink vouchers, no other benefits offered.
Near by has plenty of food outlets and restaurants for breakfast, and dinners till late. Price is reasonable for a five star hotel in convenient location, better than in the mid of crowded Nathan Rd.
Quick check in and check out, with gracious extended check out time before we head out to the airport. The free shuttle to Airport Express train was very convenient, together with the cost of the Express Airport train, it works out much cheaper for 2 people than to call a taxi to the airport.
The location is very convenient for all walking and not too far to the MTR. Pity that the elevators don't require room card to access to our floor or our room, at location like this it would be more secured to have room card insert to elevators to room.
We have stayed at various IHG hotel brands in the past 2 weeks prior to this hotel. This hotel has the best room lighting, bright and sufficient light for doing so many things that I didn't need to use my reading glasses. The setting of all power plug and power point to accommodate our technology equipment is well thought off. Quietness around the room was good. The bedding was great. The lobby was always full of people, worse part is to see so many people who don't use the lobby bar/lounge but occupy the seats just for free wifi. Perhaps hotel needs to have more seating for in house guests while we wait for shuttle bus or taxi to come.
The Concierge team is the best team, busy but always attentive. Would consider returning to this hotel again, when it's not the peak season!!
14 October 2013
Rated 5.0 out of 5.0 by Olifantje Sunny Hong Kong
Very pleasent stay, extremly frendly and helpfull staff. I wish that all the IC hotel's had this prestin service.
14 October 2013
Rated 5.0 out of 5.0 by IanMcN Staff who care
We chose a club room with a full harbour view and were not disappointed - well worth the little extra. The standard of cleanliness and attention to detail throughout the hotel was just excellent. Staff who are obviously happy to be working in the hotel and happy to help their customers is testament to good training and staff selection. Coming from the UK where everything seems to be a chore the attitude of all staff from the bell boys and cleaners to restaurant staff was quite refreshing. A special mention for all the staff in the club lounge who looked after our every need, from booking restaurants to assisting in the planning for our days out - nothing was ever too much trouble. Proactive as opposed to reactive a big thank you to them.
Overall our experience in this hotel has managed to address some disssatisfaction we have had in other Intercontinental Hotels so a big well done to all.
12 October 2013
Rated 5.0 out of 5.0 by aiceseason1 符合五星级的标准的酒店
08 October 2013
Rated 5.0 out of 5.0 by Pearl248 What a fantastic hotel!
This hotel is the absolute best - fantastic views, extremely clean, amazingly comfortable bed and Aircon which worked well the whole time we where there! The location of the hotel is a bit of a walk to Nathan Road but the shuttle service more than makes up for it. My daughter and I had a wonderful time - I will be back!
07 October 2013
Rated 5.0 out of 5.0 by Gringo50 First Stay.....Excellent Experience !
This was our first stay at the Grand Sanford, and what a memorable experience it was. The location was convenient to everything you may want or desire......a choice of eateries nearby and excellent access to the MRT. We cannot say enough good about the staff.....they certainly always went out of their way to ensure you had everything you needed, and were more than willing to help with anything. I would highly recommend this property to anyone considering it. And hopefully we are able to return very soon.
07 October 2013
Rated 5.0 out of 5.0 by Limaestra Club level is only way to go
The room we were originally given was small, had an awful mildew smell. IT was no better than a small motel room. We tried contacting our travel agent but it was Sat evening when we checked in. This was supposed to be a deluxe hotel room.
We were upgraded to a junior suite for which we were charged.
We took advantage of the amenities on the club level which were fabulous. Both staff and food made our stay great.
05 October 2013
Rated 3.0 out of 5.0 by janda24 not so good experience
not so good for the price. very old faciilities. above all bad bath.
When i checked out, the staff didn't tell me the typhoon in hongkong. If the staff told me the news, i would not go to the airport directly.
02 October 2013
Rated 5.0 out of 5.0 by Lysander Always the Best
Front desk staff at the Ambassdor counter are the best. Friendly, knowledgeable. Top Service. Great staff. Bravo
23 September 2013
Rated 5.0 out of 5.0 by Milacku Quite Nice
I am a long time user of IHG and I thought I would give this one a try as the other InterCon in HK is really awesome. While this is not quite as nice as that one (close though) it was a very nice stay and my wife and I enjoyed it very much. The bar on the main floor was really excellent and I really enjoyed the band there!
A really nice touch was that it was my birthday and when I went to my room they had this birthday cake waiting for me!! Well Done!
20 September 2013
Rated 5.0 out of 5.0 by TNKY Stunning Views and Service
We had a fantastic suite on the 17th floor with stunning views of HK Harbour .
An outstanding and memorable experience. Recommended.
19 September 2013
Rated 5.0 out of 5.0 by TokyoTime 注重细节，宾至如归
时隔3年，第二次入住Grand Stanford HK，洲际大使会员有专门柜台，服务很周到，了解我是第二次入住，并且有洲际大使会员的纪念礼品。
18 September 2013
Rated 4.0 out of 5.0 by biztraveler122 Pleasant stay
This is the hotel of my choice at HK, going into and out of China from USA. As such I have stayed here 25 times or so, including 2x last month.
In reply to my last review that was posted, resident Manager had wanted to see me on my next stay. I informed the Check in Person know, but was never contacted by anyone. When I stated this in the survey that was sent to me, I immediately got a response. Apparently, RM was never informed. But this shows, the hotel is commited to continuous improvement and monitors customer feedback.
This hotel is sometimes inconsistent. It iis the luck of the draw who you check in with. Of the 25 times I only got a Free drinks coupon the last 2 times. And of the last two times, I got Ambassador gift once. As a Royal Amabssador, I have an extensive collection of Welcome gifts from IC's all over. So it doesn't really matter.
Staff here is very polite and always helpful. I didn't experience anything I'd complain about.
13 September 2013
Rated 5.0 out of 5.0 by Nelsonbla Nelson
For the last 2 years I have been staying at the Grand Standford n I have always been impressed with the courtesy and hospitality of staff at the reception desk, cleaning, bell boys, concierge and restaurant. They are always professional, kind, helpful, and friendly!
10 September 2013
Rated 5.0 out of 5.0 by dpurba3 Excellent room and service
This is the first time I visited Kowloon area at HK and this situation required me to obtain more information associated with the city. I visited the business room and the staff provided me a very valuable information in term of position of the recommended location. I was surprise that I found the similar hospitality of the hotel's staff in here with my country i.e. Indonesia which sometimes can not be found in the other hotels
07 September 2013
Rated 5.0 out of 5.0 by CesarG Good Location Great Service
Friendly staff, very good central location wil recomend highly for a short business or leisure stay
06 September 2013
Rated 5.0 out of 5.0 by NKLim2F Great view and breakfast
The hotel is close to the waterfront and the skyline of Hong Kong Island buildings and vessels sailing provide a relaxing visual experience day or night.
The staff at check in and out was quick and go out of the way to help on transport arrangements or inquiry.
Breakfast spread and quality of food was great.
04 September 2013
Rated 5.0 out of 5.0 by Adnan52 Delighted.
Very well located property. Great staff and a reasonable price. Well I think what more can ask for.
31 August 2013
Rated 5.0 out of 5.0 by Edguy63 A hotel to remember!
Upon check in, you feel like they think of everything. Nothing was left to chance, a nice bottle of wine in the room, handmade chocolates and fresh fruit. If you couldn't sleep and needed to work out 24 hour access to health club upon request. Stayed for 9 days and wanted to stay longer. Staff made you feel welcome and like you were part of the Intercontinental family. The stay was too short looking forward to going back in a couple of months.
30 August 2013
Rated 5.0 out of 5.0 by Chicago01 good location and comfort
a good choice to stay in Hong Kong. conveniently located and good service
30 August 2013
Rated 5.0 out of 5.0 by Anan 在香港性价比都较好的酒店
28 August 2013