Rated 4.5 out of 5 by 352
Rated 5.0 out of 5.0 by GBOW69 Quality, Comfort & Great Service
I've been staying at this hotel regularly for 7 or 8 years now and it is simply one of the best. The staff are excellent, always ready to help, always welcoming and professional. The rooms are spacious and clean with good facilities. The restaurants are of an excellent standard and deliver every time. Tiffany's New York bar is pleasant & relaxing place to unwind in comfortable surroundings and the Club Lounge is the best I've come across in any hotel anywhere. It's location is great for transport links and the Tsim Sha Tsui area is really becoming a vibrant and busy place with plenty of great bars, shops & restaurants to choose from. I simply would not stay anywhere else when I come to Hong Kong.
05 November 2013
Rated 5.0 out of 5.0 by BigMac10 Wonderful service, comfortable room, stunning harbor view
I was very pleased with this hotel, even though initially I plan to stay at a newer Intercontinental in HK. The Ambassador upgrade to the suite allowed me and my son to enjoy the harbor's memorable view. Also, the help of Elsa, who met me at the front desk on the very first day of my stay in HK, and her willingness to assist me during our four days in HK contributed to my overall wonderful experience at this Continental.
04 November 2013
Rated 4.0 out of 5.0 by Casper13 Really Nice Hotel in Kowloon
Our first trip to Hong Kong, therefore we can't really compare this stay with anything in Hong Kong. We have stayed at many Intercontinental Hotels in Australia.
The room was as good as we expected and good value for money. The buffet breakfast that was included with the room was very extensive, however, sitting in the M restaurant, we found it was way too cold. The air-con was set way to low, and because of this the food was cold before we got back to our seat.
Even on the one night we went to the buffet for dinner, it was way too cold in there. The food was exceptional but by the time you sit down with anything hot, it was already cold an unappetizing.
On night 8 we went into he buffet dinner on our last night, special night looking forward to a great meal. We asked for a table out of the main cafeteria, as we learnt that these tables were no greatly affected by the air-con, none were available. Where then we got seated was right under an air-con duct. Too cold, so no thanks!!
Too cold!!! Too cold!!
Any way, we did find a nice restaurant across the road, the food was glorious, the service was exceptional, and the air con was set at an acceptable level. So we did not leave Hong Kong hungry.
Always enjoy staying ICH, may look around next time out!!
04 November 2013
Rated 5.0 out of 5.0 by eric0709 nice
Good choice， Good environment,Location is very convenient
31 October 2013
Rated 5.0 out of 5.0 by Frufries1 Excellent Hotel
I had a harbor view room on the 10th floor which was excellent,especially as it was my first visit to Hong Kong, it was worth spending the extra money.You would be hard to please to find fault with this hotel
29 October 2013
Rated 5.0 out of 5.0 by LoveJoyceQ 非常好，不论是硬件还是软件
29 October 2013
Rated 5.0 out of 5.0 by ARIHE the best
From the warm, friendly and comprehensive reception staff, through the helpful bell hop to the ever ready concierge, the staff in this hotel truly know how to deliver a first class hotel service.
27 October 2013
Rated 4.0 out of 5.0 by 0815 Back to the roots
Have used the Interconti Grand Standford a few times in the past. Have tried then other brands and hotels, including the Interconti Hongkong, where I got zero recognition as Platinum Ambassador.
Have stayed this time again and have to say - there is no better value for money in HKG.
25 October 2013
Rated 5.0 out of 5.0 by bke25 visit to HK 2013 electronic show
the front desk made me fill welcomed and important at check-in
24 October 2013
Rated 5.0 out of 5.0 It was soooooo Great!!!!
I went to go to this hotel for 3days.
It is not far from station as I thought.
There are many stores near hotel.
Room was very clean and almost it was cleaned our room twice.
I really recommend this hotel!!
24 October 2013
Rated 5.0 out of 5.0 by Roving Excellent stay, most enjoyable
Very happy with hotel which is in a great location.,
Breakfasts first class, good food variety and well presented.
High quality hotel and well recommended
23 October 2013
Rated 4.0 out of 5.0 by RafaelHK Great service
In general staff is very friendly but housekeeping is outstanding, the best inside IHG. Make me feel like home!!
22 October 2013
Rated 3.0 out of 5.0 by Globalbiz Felt they didn't respect Ambassador status
This hotel is in a pretty good area of Kowloon and while it's an older property I felt it was fine. It's not a great property but it was nice enough and the staff seemed helpful.
However I felt their recognition of IHG Platnium and Intercontinetal Ambassador status was just the bare minimum. The only way you can access the Executive floor is by paying a supplement of over $1000 HKD per night per two people. There is no breakfast and no lounge access offered.
I know this complies with the rules but in practice most Intercon properties offer better a entities to thank their best customers. In a city like Hong Kong with some of the best hotels in the world I couldn't justify staying here again.
20 October 2013
Rated 5.0 out of 5.0 by ClaudioF Well run and efficient hotel
My recent stay in this revamped hotel underscores the deserved success and reputation this hotel has acquired over the years. The rooms have been revamped and everything seems to work flawlessly and the staff are always willing to offer assistance. Nothing is ever too much trouble. The rooms are comfortable and not sterile, while the quality of the facilities from the bed, TV, bathroom and internet is superb. The gym, whilst small, is clean and has very helpful staff.
I would unreservedly endorse a stay in this hotel
20 October 2013
Rated 4.0 out of 5.0 by Chloe1149 Great hotel/ awesome location!
I came to Hong Kong for the first time on a business trip. The Grand Stanford is cleaner and nicer than the Sofitel and W's I've usually stayed with in New York. The location was ideal for using any downtime I had to explore Kowloon. The staff was knowledgeable enough to give me a map to great shopping as well as where to get an Asian style Calgel manicure. And the breakfast buffet is great!
19 October 2013
Rated 5.0 out of 5.0 by Henryh Best breakfast ever
I have stayed in hundreds of hotels, but the Grand Stanford has the best breakfast buffet in the world!
19 October 2013
Rated 5.0 out of 5.0 Best place to stay in HK
Thats the best place to stay in HK, and I would never change it. Wonderful location and close to everything. Dont miss being there
18 October 2013
Rated 5.0 out of 5.0 by Munx123 The Jerling's
First visit can be described as awesome, convenient to all transport amenities, very clean, elegant, extremely, friendly, and competent staff
16 October 2013
Rated 5.0 out of 5.0 Quality hotel with best lighting
Been IHG Platinum member, we were upgraded to a good size room, only limited to drink vouchers, no other benefits offered.
Near by has plenty of food outlets and restaurants for breakfast, and dinners till late. Price is reasonable for a five star hotel in convenient location, better than in the mid of crowded Nathan Rd.
Quick check in and check out, with gracious extended check out time before we head out to the airport. The free shuttle to Airport Express train was very convenient, together with the cost of the Express Airport train, it works out much cheaper for 2 people than to call a taxi to the airport.
The location is very convenient for all walking and not too far to the MTR. Pity that the elevators don't require room card to access to our floor or our room, at location like this it would be more secured to have room card insert to elevators to room.
We have stayed at various IHG hotel brands in the past 2 weeks prior to this hotel. This hotel has the best room lighting, bright and sufficient light for doing so many things that I didn't need to use my reading glasses. The setting of all power plug and power point to accommodate our technology equipment is well thought off. Quietness around the room was good. The bedding was great. The lobby was always full of people, worse part is to see so many people who don't use the lobby bar/lounge but occupy the seats just for free wifi. Perhaps hotel needs to have more seating for in house guests while we wait for shuttle bus or taxi to come.
The Concierge team is the best team, busy but always attentive. Would consider returning to this hotel again, when it's not the peak season!!
14 October 2013
Rated 5.0 out of 5.0 by Olifantje Sunny Hong Kong
Very pleasent stay, extremly frendly and helpfull staff. I wish that all the IC hotel's had this prestin service.
14 October 2013
Rated 5.0 out of 5.0 by IanMcN Staff who care
We chose a club room with a full harbour view and were not disappointed - well worth the little extra. The standard of cleanliness and attention to detail throughout the hotel was just excellent. Staff who are obviously happy to be working in the hotel and happy to help their customers is testament to good training and staff selection. Coming from the UK where everything seems to be a chore the attitude of all staff from the bell boys and cleaners to restaurant staff was quite refreshing. A special mention for all the staff in the club lounge who looked after our every need, from booking restaurants to assisting in the planning for our days out - nothing was ever too much trouble. Proactive as opposed to reactive a big thank you to them.
Overall our experience in this hotel has managed to address some disssatisfaction we have had in other Intercontinental Hotels so a big well done to all.
12 October 2013
Rated 5.0 out of 5.0 by aiceseason1 符合五星级的标准的酒店
08 October 2013
Rated 5.0 out of 5.0 by Pearl248 What a fantastic hotel!
This hotel is the absolute best - fantastic views, extremely clean, amazingly comfortable bed and Aircon which worked well the whole time we where there! The location of the hotel is a bit of a walk to Nathan Road but the shuttle service more than makes up for it. My daughter and I had a wonderful time - I will be back!
07 October 2013
Rated 5.0 out of 5.0 by Gringo50 First Stay.....Excellent Experience !
This was our first stay at the Grand Sanford, and what a memorable experience it was. The location was convenient to everything you may want or desire......a choice of eateries nearby and excellent access to the MRT. We cannot say enough good about the staff.....they certainly always went out of their way to ensure you had everything you needed, and were more than willing to help with anything. I would highly recommend this property to anyone considering it. And hopefully we are able to return very soon.
07 October 2013
Rated 5.0 out of 5.0 by Limaestra Club level is only way to go
The room we were originally given was small, had an awful mildew smell. IT was no better than a small motel room. We tried contacting our travel agent but it was Sat evening when we checked in. This was supposed to be a deluxe hotel room.
We were upgraded to a junior suite for which we were charged.
We took advantage of the amenities on the club level which were fabulous. Both staff and food made our stay great.
05 October 2013
Rated 3.0 out of 5.0 by janda24 not so good experience
not so good for the price. very old faciilities. above all bad bath.
When i checked out, the staff didn't tell me the typhoon in hongkong. If the staff told me the news, i would not go to the airport directly.
02 October 2013
Rated 5.0 out of 5.0 by Lysander Always the Best
Front desk staff at the Ambassdor counter are the best. Friendly, knowledgeable. Top Service. Great staff. Bravo
23 September 2013
Rated 5.0 out of 5.0 by Milacku Quite Nice
I am a long time user of IHG and I thought I would give this one a try as the other InterCon in HK is really awesome. While this is not quite as nice as that one (close though) it was a very nice stay and my wife and I enjoyed it very much. The bar on the main floor was really excellent and I really enjoyed the band there!
A really nice touch was that it was my birthday and when I went to my room they had this birthday cake waiting for me!! Well Done!
20 September 2013
Rated 5.0 out of 5.0 by TNKY Stunning Views and Service
We had a fantastic suite on the 17th floor with stunning views of HK Harbour .
An outstanding and memorable experience. Recommended.
19 September 2013
Rated 5.0 out of 5.0 by TokyoTime 注重细节，宾至如归
时隔3年，第二次入住Grand Stanford HK，洲际大使会员有专门柜台，服务很周到，了解我是第二次入住，并且有洲际大使会员的纪念礼品。
18 September 2013