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Hong Kong

Rated 4.6 out of 5 by 429 reviewers.
Rated 5.0 out of 5.0 by A Singular Hong Kong Experience Hong Kong is a city of luxury - there are hundreds of high-end hotels offering exceptional service and comfort, some with famous Hong Kong views. But the Intercontinental on Salisbury Rd is a singular offering. Part of the magic is the hotel's physical position (literally in the harbor, facing the most breathtaking Hong Kong view across the water). Another part of the formula is the range of rooms available - we had a terrace this visit, and to sit on your own private lanai, feeling the harbor breeze, watching the sun set behind the most beautiful city imaginable, is nothing like sitting behind a glass window, even of the same view. But I would argue that even more than these, it is the service at the Intercontinental that truly sets this property apart from all the other choices. The limo pickup at the airport makes all the aggravation of travel simply melt away. A silken-smooth process where no less than 6 attentive staff members just seem to glide us out of customs, straight to our beautiful oasis lanai. No tiresome check-in desk time, no luggage hassle, just a comfortable limousine ride in, straight into the care of smiling receiving staff as we pull up to the door, a wonderful check in process which escorts us directly to the room, bypassing all the usual check-in tedium. The service in the club is the capstone. On the first morning of our recent visit, we introduced ourselves when we came in, and felt like in doing so, we may have hurt the feelings of the club staff just a little - of course, it was unnecessary to say it, they knew us already. We adore this hotel - and will return again and again. 07 November 2013
Rated 5.0 out of 5.0 by Comfortable bed Had visited several of Intercontinental hotel, the pillow and bed was wonderful, i can sleep very well over the night, however the Intercontinental hotel in HK is getting old, thus should do something about it, compare to peninsula hotel in HK, Intercontinental hotel have to do more to catch up. 07 November 2013
Rated 5.0 out of 5.0 by not only the Best view in the world but also the Best Service in the world Everything was perfect for my honeymoon. The bathroom was so clean, the bed was so comfortable, the bedding was so soft. But that night, I was unable to sleep. When I was lying on my bed, I just turned my eyes out the window and the most beautiful urban nightscape was there. I have never seen a scene as breathtaking as this in my entire life. I fell in love with Hong Kong, thanks to IntercontinentalHongKong. And All the staff have a beautiful smile.(Especially the ladies at the hotel reception desk. Thank you so much for your kindness during my stay. I'll never forget Miss To. You made my WONDERFUL honeymoon) If I am visiting HongKong again, I will happily come to Here, the Intercontinental HongKong. The Best hotel in the world. 06 November 2013
Rated 1.0 out of 5.0 by Would not stay here. We reconfirmed our reservation in person on 10/30/2013 stating that we would be arriving on 11/02/2013 around 2:00 PM which is check in time. Upon our arrival on 11/02/2013 shortly after 2:00 PM we were told our room was not ready and would not be ready for more than an hour or so. The businessman next to us was checking in (same room type Executive King Bed with Full Harbor View) and was told his room was not ready but they will give him a free upgrade to a Junior Suite. He was NOT a member of IHG Rewards and we were! When I asked to have a complimentary upgrade we were told that there were none available....which was not the case according to the IHG reservations online! It seems to me that Intercontinental Hotel Hong Kong caters to business people and don't care about families on holiday. 06 November 2013
Rated 3.0 out of 5.0 by disappointing stay I travel over 50% over the year and this hotel is always one I look forward to staying in....however my recent stay was disappointing. We have a company rule that there must be no '4's within our room numbers which is documented in my profile. When I checked in at almost midnight, I was given a room with a 4 in it. This is at least the 3rd or 4th time this happened otherwise I wouldn't complain but I am just very disappointed that this simple request can not be accommodated. All the other intercontinental hotels that I stay with are able to handle this request with ease and their rates are much much lower than this particular hotel. I simply expect a better level of service. Both rooms I have stayed in also are very musty smelling when I walk in. Otherwise, I really truly love this hotel and hope that these small things can be taken care of. 03 November 2013
Rated 5.0 out of 5.0 by Work stay and great time stayed for work once again, I stay round 25 nights along with other work colleques. Always swift service. Staff helpful. Clean. Lobby bar with Mei and Tracy are very helpful and accommodating to our group that can be large and loud at times. Gym and business center very efficient and well kept. Look forward to my upcoming trips!! 29 October 2013
Rated 5.0 out of 5.0 by World's Greatest Hotel There is no way to overstate it: Hong Kong is the world’s greatest city, and the Intercontinental is the world’s greatest hotel. When my wife and I decided to take an Asian vacation to celebrate our tenth anniversary, we wanted it to be first-class. So when we chose Hong Kong, we chose the Intercontinental. I am a Platinum member of another hotel brand’s loyalty program and with all the points I have, I could have stayed in one of their very fine hotels in Hong Kong for free. But having stayed at the Intercontinental once before, I knew there was only one place in Hong Kong I wanted to stay. From the moment you arrive and a guest services representative greets you at the front door, you are treated like royalty. In our case, it was Katinka that warmly welcomed us. Then, upon entering the hotel, you will see why there is no other hotel in the world like it: the view of the Hong Kong skyline from the Lobby Lounge. No matter what city you’ve visited, or what pictures you’ve seen, nothing can prepare you for this. There are simply no adequate words; it must be seen to be appreciated. For our stay, we opted for a Harbourview Room and got upgraded to a Junior Suite - 901. From the view to the in-room appointments, amenities and service, we almost didn’t want to leave the room. We also opted for breakfast as part of our package and, well, it is a feast for the eyes and palate. Then there is the hotel’s signature scent - Ginger Flower. A Zen-like aroma that simply makes you feel at peace. Like many, we purchased a diffuser and room spray in the gift shop to take home. There are many good reasons why travelers the world over have consistently voted the Intercontinental Hong Kong as the world’s best hotel. You can add me to the list. 24 October 2013
Rated 5.0 out of 5.0 by Great! Great hotel, Great view Kind staff thank you for your service! 23 October 2013
Rated 5.0 out of 5.0 by Just the best in Hong Kong The best and the most beautiful hotel of Hongkong The restaurants are great The view is amazing and the staff is efficient Dont hesitate to take the Teatime just great 20 October 2013
Rated 5.0 out of 5.0 by very nice the best hotel in honk kong the view the 4 o clock tea 20 October 2013
Rated 4.0 out of 5.0 by every thing good Excellent location Good hygiene Design of the hotel is great Amenities and staff working 20 October 2013
Rated 5.0 out of 5.0 Extraordinary view and comfortable room Excellent stay at the Intercontinental Hong Kong! Be careful as we booked a "double " room and when we arrived the receptionist told us in HK it meant a "twin "...fortunately, we were able to get a double but for people outside of HK this is something you should be careful about. The view is breath-taking and well worth the price . 17 October 2013
Rated 5.0 out of 5.0 by Great hotel! Overall a very great hotel with little to no complaints! The rooms/amenities/food were all an A+, and the staff is very friendly, knowledgeable, and accommodating! Would definitely return here! 17 October 2013
Rated 5.0 out of 5.0 by Beautiful hotel The hotel provides a great experience. Comfort, great service and wonderful food. Just what you need after 2 weeks in China and before your 25 hour trip home! 15 October 2013
Rated 5.0 out of 5.0 by Great hotel with Amazing Views The hotel is located in TST overlooking Victoria Harbor next to exit J1 or J2. The only downside is that from MRT entrance to where you actually take the train still require you to walk about 10 mins. I was upgraded to the executive suite with full view of the harbor which was amazing. The room was big and spacious. I was wowed that I almost felt that I didnt want to leave my room, it was that nice! Definitely, a consideration for the future, but it is definitely pricy. Then again, it is HK, and hotels aren't cheap. 15 October 2013
Rated 4.0 out of 5.0 by Great harbor view Excellent location for a memorable Hong Kong night. 14 October 2013
Rated 5.0 out of 5.0 by A most memorable stay The room was what I had hoped for, and the harbour view was captivating. Services from hotel staff was immaculate to the finest details from first alighting the taxi to leaving for the airport. I highly recommend the infinity spa to any guests. Relax in the warm jetted water that seemingly flow into Victoria Harbor with the lighted display of Hong Kong island skyline from dusk to night in the background is a scenic sight to behold. I returned in the morning with the spa all to myself and took in a whole new day view of Victoria Harbour that is most refreshing. A minor detail that may best the experience is if the attendants there would have offered to cater me a drink. The lobby lounge is also a must visit. There are few better places in the world to have a drink at night. Floor to ceiling glass windows that painted the entire length of the lobby offers the full panaromic view of the entire Hong Kong island skyline. Transportation was a breeze with taxis always queuing a stone throw from the hotel entrance. MTR stations are accessible within a short walk from the hotel. I give this hotel the highest recommendation. 12 October 2013
Rated 5.0 out of 5.0 by superb upgrade As an ambassador member I get always upgraded, but this time was a real surprise....taken to the last floor I walked in a superb suite all overlooking the sea , spaces were large and luxurious, I could handle my business meetings right in my room and relax with the steam bath...the service was immediate and effective and i got fresh fruits every day together with some addition different everyday, such as cookies , wine or chocolate. ..in brief, I didn't want to leave my room! All the rest of the features are great, from the gym to the food, will certainly go back, although it will be hard to get used to the usual "normal" room I reserve, even if it's never normal but always special, with everything you need. 08 October 2013
Rated 5.0 out of 5.0 by Outstanding service I travelled to Hong Kong with my 2 children and stayed in a harbour view club room for 5 nights at the end of September. The hotel service was outstanding. The view from our room was breathtaking, housekeeping did a fabulous job and the room was always clean and tidy. The bathroom amenities were beautiful and always replenished daily. The Club lounge became our home away from home and the staff in the Club lounge were amazingly helpful , especially Ida who went out of her way to make our trip a magical one which we will remember forever. We loved every minute of our stay and after spending time here I would never stay anywhere else in Hong Kong. 07 October 2013
Rated 5.0 out of 5.0 by Hotel experience This stay is based on my already positive previous experiences and actually surpassed those AS due to circumstances I needed help which the hotel management were able to provide with patience, understanding the problems butbremaining very much aardbol their hotel guidelines. I can ONLY recommend the hotel for business and pleasure. Gddc 06 October 2013
Rated 5.0 out of 5.0 by Great service and amazing Sea view Every thing was excellent. We are very satisfied with Night pool,Ocean view room,and club foor access. There are some staff who speak Japanese,so that we are very relieved. We would like to stay at Intercontinental Hong Kong,next time again and recommend this Hotel to my friends. Thank you very much! 04 October 2013
Rated 5.0 out of 5.0 by Concierge and room quality Best view of Victoria Harbor, amazing suite!!! Luis (head concierge)and his team helped us a great deal. Service in all areas is impressive, everyone is attentive to their job. One of the best ICH I've ever been in!!! Congrats!!! 04 October 2013
Rated 4.0 out of 5.0 by Comfortable bed and great view The view is great and the room is comfortable. If the room could have coffee machine, that will be even better. 03 October 2013
Rated 5.0 out of 5.0 by great location and brilliant service had a fantastic time the staff were great fantastic room 01 October 2013
Rated 4.0 out of 5.0 by Great service and great view Pros Nice restaurants and the lobby lounge kind staff great harbour view Cons mediocre location 30 September 2013
Rated 5.0 out of 5.0 by Great service, well appointed executive suite (318) Overall experience excellent! Previously patronized the Peninsula Hotel, found InterContinental more spectacular, views uncomparable and rooms superior. Service equal to the best! 25 September 2013
Rated 5.0 out of 5.0 by Comfortable rooms and friendly service Showed fantastic night view room. Was kind of hoteliers. When you get next to Hong Kong again, you want to find hotels. 25 September 2013
Rated 5.0 out of 5.0 by excellent view comfortable bed great service We spent unforgettable days. Special thanks for the heartly welcome to all of your staff including Vicki. 25 September 2013
Rated 5.0 out of 5.0 Best location & Service ever All the people I met in Intercontinental Hong Kong were friendly, warm-hearted and kind. I visited there for my dad's birthday, and my family was just more than HAPPY. Room comfort & cleaness were just so perfect. Thank you for this memorable experience. 24 September 2013
Rated 5.0 out of 5.0 excellent for scenery This is an evcellent hotel as you ask seenery for Tsim Sha Tsui hongkong. The most surprise is the brand of shampoo and bath cream that supply for hotle is a very famous brand. But at the last when me check out , the bill for me has been some mistake. 21 September 2013
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Hong Kong
  • 18 Salisbury Road
  • Hong Kong
  • Hong Kong
  • Front Desk +852-2721-1211

  • Driving Directions
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Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Portuguese, Russian, Chinese

Pet Policy

Guide dogs allowed
  • Local Time

    8:16 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM

    Currency

    • Hong Kong Dollar HK$ (HKD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking