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Hong Kong

Rated 4.6 out of 5 by 467 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great view The view is great and the room is comfortable. If the room could have coffee machine, that will be even better. 03 October 2013
Rated 5.0 out of 5.0 by great location and brilliant service had a fantastic time the staff were great fantastic room 01 October 2013
Rated 4.0 out of 5.0 by Great service and great view Pros Nice restaurants and the lobby lounge kind staff great harbour view Cons mediocre location 30 September 2013
Rated 5.0 out of 5.0 by Great service, well appointed executive suite (318) Overall experience excellent! Previously patronized the Peninsula Hotel, found InterContinental more spectacular, views uncomparable and rooms superior. Service equal to the best! 25 September 2013
Rated 5.0 out of 5.0 by Comfortable rooms and friendly service Showed fantastic night view room. Was kind of hoteliers. When you get next to Hong Kong again, you want to find hotels. 25 September 2013
Rated 5.0 out of 5.0 by excellent view comfortable bed great service We spent unforgettable days. Special thanks for the heartly welcome to all of your staff including Vicki. 25 September 2013
Rated 5.0 out of 5.0 Best location & Service ever All the people I met in Intercontinental Hong Kong were friendly, warm-hearted and kind. I visited there for my dad's birthday, and my family was just more than HAPPY. Room comfort & cleaness were just so perfect. Thank you for this memorable experience. 24 September 2013
Rated 5.0 out of 5.0 excellent for scenery This is an evcellent hotel as you ask seenery for Tsim Sha Tsui hongkong. The most surprise is the brand of shampoo and bath cream that supply for hotle is a very famous brand. But at the last when me check out , the bill for me has been some mistake. 21 September 2013
Rated 5.0 out of 5.0 by Exceptional First time in Hong Kong. When we return it will be to the same hotel. We chose the CLUB option which is a must. Excellent warm and professional service with a smile. Availability of CLUB lounge with food and drinks available makes for a great stay away from the din of a very busy hotel. Europe could learn a lesson in client care from the East 20 September 2013
Rated 5.0 out of 5.0 by Incredible night It was an incredible Amassdaor weekend that i've never had. Stay in Patio suite and have Happy hour in CEO suite,sipping champagne when enjoy the Lazer show.We really made the most of the night! Of course,thank you Casey for fulfilling me so complicated requirement even with almost 7 emails. And thank you all the guys i met in HKIC since you're so so kind and helpful. You said you would take me best care,you did. And you asked would I come back,I must! 20 September 2013
Rated 5.0 out of 5.0 by great service..very, very comfortable stay. terrific staff This hotel in Kowloon always offers the best service and the best rooms at reasonable rates...the reception staff always endeavors to give you the best room available. Great views of Hong Kong. Overall the service offered is consistently excellent. 11 September 2013
Rated 4.0 out of 5.0 by Staff are really great Staff are decent, I stayed two nights with ambassador night certificate. My room was upgraded to Deluxe room(not with seaside view). They helped me a lot. I asked them nail-cutter,heater,bottle opener(found it in mini-bar), they also gave me weicome fruit and a gift. I also spent some time at pool, not so large but the pool-beds are really neat and well kept by staff. I ordered one smoothie in the pool side, it cost about 12usd, but it`s not quite demanding I think. Overall it's nice and adequate stay for me. 05 September 2013
Rated 5.0 out of 5.0 by excellent surprise upgrade upon arrival, excellent room service, best transport service, most memorable stay 04 September 2013
Rated 4.0 out of 5.0 by Disappointing visit This property has to be one of the most fabulously located properties in Hong Kong. During it's day as The Regent the hotel was immaculate. I was so disappointed to learn that the hotel is now rated as 4.5 star. Room interiors are not being maintained - there is a lack of observation on their degeneration. Baseboards and woodwork needs to be re-painted and hardware should be checked - the screws holding the door on in my bathroom were loose. Amenities are average quality and storage for amenities in the bathroom are tired and worn out. What a disappointment and what a shame. This property needs some tender loving care to take it back to its former glory. 02 September 2013
Rated 5.0 out of 5.0 by Memorable two nights My stay for two nights at the Hong Kong Intercon was, in a word, brilliant. The service I received made me feel extremely welcome and at extreme ease. Everyone from the concierge to the staff at the spa, to the servers in the lounge were courteous, graceful and knowledgeable. The property itself is magnificent with its infinity jacuzzi and the views of the harbor. I was glad to have chosen the Intercon and look forward to repeating my visit in the future. 02 September 2013
Rated 5.0 out of 5.0 by Perfect ! Everything was absolutely fabulous ! We enjoyed our very short stay at the Intercontinental HKG. The view is breath taking and the room extremely confortable. Staff is very nice and welcoming. We had lunch at the Chinese restaurant (Yan Toh Heen) which was unforgettable ! Only thing that was a bit disappointing was the temperature of the pool, we were hoping to cool down thanks to it but 34°C does not allow you for it. Looking forward to our next stay with Intercontinental, wherever it may be 31 August 2013
Rated 3.0 out of 5.0 by Need Renovation The rooms are in need of renovation, the interior decoration looks old, not luxurious, compared to the hotels of the same class either at Kowloon or Hong Kong side (we stayed at 3 different hotels of the same class this trip). You might try to offer 3 choices of scents for room amenity like the other 5-star hotel right across from you. Please include probably the non-scented one. Staff should be more careful on giving the equal treatment when 2 or more of your guests are approaching your staff, not just to choose one to serve and let others be on their own. We will be find to be told to wait to get help not just 'ignore' us. Location is OK but not easily accessible by underground when raining is everywhere and almost everyday. Even at Platinum level, there was absolutely nothing to be 'happy' about, no breakfast, no upgrades, just 1 drink coupon each guest??? I know it's according to your member guidebook that we shouldn't expect anything more but compared to other programs, yours is probably the worst with the top tier member. Room size is quite generous. When needing anything to the room, the service was fast, fastest among other 2 hotels we stayed. It's just you have to call then, it's not ready in the room. Coffee and tea in the room provided but at the quantity of 3-star hotel. 28 August 2013
Rated 5.0 out of 5.0 by 不愧是洲际集团的旗舰酒店 周到的服务从一进门就感受到了,大使柜台的接待人员会尽量帮你解决入住期间的问题,态度非常好。 房间的设施也都不错,窗外的风景在晚间更是无与伦比。 我非常喜欢这间酒店。 28 August 2013
Rated 5.0 out of 5.0 by Wonderful Excellent "Instant Service" all room staff were so helpful. Room service dining was excellent. We stayed a little too high for the best view of the lightshow and harbour on Level 14. Perhaps a little lower down might be better for the view. Would highly recommend if staying in Hong Kong. 26 August 2013
Rated 5.0 out of 5.0 by Great hotel The hotel is in a great location and I had a fantastic room with a great view. The club lounge was perfect with great nibbles and really good service. I must say the Club Lounge Supervisor, Wilfred, was out standing. 26 August 2013
Rated 5.0 out of 5.0 by Great place to celebrate a special occasion We decide to celebrate my wife's birthday with a stay at the Intercontinental, Hong Kong. We were upgraded to a Deluxe Harbour View room; an unexpected surprise. The room was gorgeous and the staff were extremely friendly and helpful. It was a very memorable stay for my wife's birthday. 25 August 2013
Rated 4.0 out of 5.0 by Great location Stayed here 4 nights with my family including a young baby. The staff were very attentive in their service and always willing to help. The harbor view rooms gave a perfect backdrop to start the day and end the night. The housekeeping did an excellent job to clean the rooms everyday. Will highly recommend staying here. However one minor /major glitch was the bathroom which had no mechanical ventilation. The toilet flush was also the loudest ever comparable to an airline type. Could be dealbreaker for some as our young kid was often awoken by the flushing. 22 August 2013
Rated 5.0 out of 5.0 by Incomparable From bellman to club manager, the staff went far above the call of duty to ensure every possible need need was met courteously and promptly. Little details like addressing you by name and remembering what type of juice and coffee you prefer separate this hotel from many others. The room was exceptionally comfortable and quiet and of course the view is extraordinary. Yan Toh Heen restaurant is superb. 20 August 2013
Rated 4.0 out of 5.0 by Good service I recently spent 1 night at the hotel and was most appreciative of the fact that the hotel had accommodated my request for an extended late check out, beyond the expected 4pm check out time. It was a great help to have the room for an extra 2 hrs without a charge. I have experienced this previously at an intercontinental hotel, however I did not expect it from this one. In addition to this, I feel the hotel has an ideal setting in front of the avenue of stars, with an excellent breakfast menu. The only draw back would be that the hotel is extremely pricey in comparison with similar quality hotels, who now offer excellent in room technology. Needless to say, I remain committed to the intercontinental brand, and the ambassador program which I feel offers great value for money for the business traveller. 19 August 2013
Rated 5.0 out of 5.0 by excellent Because of the typhoon UTOR, My flight schedule was delayed. But front dest staff understood my cirsumstance. Also front dest staff provide me and my husband late checkout and best harborview room. All staff including swimming pool were very kind, give us excellent experience during staying Intercontinantal hotel. I'd like thanks again. 19 August 2013
Rated 4.0 out of 5.0 by nice room good location, big swimming pool, nice room, beautiful lobby. 18 August 2013
Rated 3.0 out of 5.0 by no free wi-fi & breakfast given such expensive and high grade hotel, no free wi-fi & breakfast are provided, it is quite shocking. So I will not visit you again, other hotels which are cheaper than you but do provide the above facility and service. 17 August 2013
Rated 4.0 out of 5.0 by Good location and very friendly staff Location is very convenient, right at the harbour . Staff are attentive and friendly. Room is clean and quiet, comfortable to stay in. 17 August 2013
Rated 5.0 out of 5.0 by Great stuff The stuff in the reception & swimming pool & house keeping really are very helpful and professional to give you th best service in order to let you come back to stay again in the hotel. One more comment, I have seen in the Buffet that there is Chinese food, Korean food, Japanese food,...etc but there is not Arabic Halal food..however I have seen many Arabic guests from Middle east staying in the hotel. 16 August 2013
Rated 5.0 out of 5.0 by 香港旅游首选 酒店就在星光大道旁边,门口就是地铁入口,是外来旅游入住不可多得的好位置。 正对维港无敌夜景,香港风情尽在眼前。 作为一个有历史的酒店,酒店大堂和房间硬件没得说,细节尤其到位,服务非常到位,我们一家度过了一个美妙舒适的夜晚。 最可惜的是因为旅行行程安排的紧,很多设施还没来得及体会就匆匆离开了,下次有机会再去体验一把。 顺便提个小意见:如果有一条从酒店到星光大道的捷径,对于旅游目的的旅客应该是更好的体验。 16 August 2013
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Hong Kong
  • 18 Salisbury Road
  • Hong Kong
  • Hong Kong
  • Front Desk +852-2721-1211

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Languages spoken by staff

German, English, Spanish, French, Japanese, Korean, Portuguese, Russian, Chinese

Pet Policy

Guide dogs allowed
  • Local Time

    2:44 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM

    Currency

    • Hong Kong Dollar HK$ (HKD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking