Rated 4.6 out of 5 by 260
Rated 4.0 out of 5.0 by Rynn Good location and very friendly staff
Location is very convenient, right at the harbour . Staff are attentive and friendly. Room is clean and quiet, comfortable to stay in.
17 August 2013
Rated 5.0 out of 5.0 by Esssso Great stuff
The stuff in the reception & swimming pool & house keeping really are very helpful and professional to give you th best service in order to let you come back to stay again in the hotel.
One more comment, I have seen in the Buffet that there is Chinese food, Korean food, Japanese food,...etc but there is not Arabic Halal food..however I have seen many Arabic guests from Middle east staying in the hotel.
16 August 2013
Rated 5.0 out of 5.0 by IceFai 香港旅游首选
16 August 2013
Rated 5.0 out of 5.0 by johnmary21 Excellent service
My wife and I stay at the Intercontinental Hong Kong once per year and enjoy it very much. We enjoy everything about the hotel.
I wish to mention the wonderful work Wilfred and Terence do in the Club Lounge. We have known them both for a number of years and I could not write highly enough of both of them ,in every way.They have also looked after members of my family who have stayed at the Hotel in the same excellent way. The Hotel is indeed fortunate to have such excellent members of staff.
10 August 2013
Rated 4.0 out of 5.0 by bogom Check in time was delayed.
Check in time was delayed a lot, because of room condition.
Staff told to me that yesterday room was full. Therefore it takes a lot of time to clean the room. I wait more than one hour(2PM~3PM), but room wasn't prepared.
It was a bad experience to wait the long time to enter the room.
I hope that it will be possible to check in 2 o'clock.
08 August 2013
Rated 5.0 out of 5.0 by Brooms67 Totally relaxing experience
Stayed at the Intercontinental hotel for 9 nights in July. Everything from check in to departure was efficient. As a member of the Ambassador club I booked a deluxe harbour view room with club access. An upgrade to an executive suite was provided. The suite was comfortable and the view of Victoria Harbour was magnificent. This was my 44th stay in Hong Kong and by far the best. Breakfast in the club lounge was buffet and a la carte. The staff were friendly and the service impeccable. Happy hour in the club lounge is pleasant with a nice selection of drinks available. The Kingston Shiraz is excellent. Totally enjoyed the Sunday Brunch and consider it a must do during your stay. The hotel is close to transport and there is a department store within 5 minutes walk.
I do not hesitate in recommending this hotel to other travellers.
07 August 2013
Rated 1.0 out of 5.0 by Tanaka Check-inservice and previously transferred information
Our reserved (already paid in Japan and requested ) service was not transferred to your reception. (we requested harbor view room and twin bed from Japan and paid by credit card before we
arrived at HK)
At the reception disregarded our request (even we showed reserve documents) and the hotel did not prepare the room even we checked in16:00.
We requested again 'the harbor view room" but the reception said it takes a time.
So we went out to the city and returned 22:00 but prepared not twin bed room but one king bed room.
We many times visited HK but it was worst trip for us.
We have never experienced such cases in any other hotels in HK and we were very disappointed even requested and looking forward to staying in Harbor view room.The lobby was also noizy and we expect our voice to reach to General Manager (maybe impossible)
05 August 2013
Rated 4.0 out of 5.0 by pearl5301 confortalbe bed and great harbour view
we had a harbour view room, it was so beautiful, you can enjoy two differet views of day and night. Overall the room was comfortable, but the toilet is very noisy.
transpotation is not so convient but acceptable.
05 August 2013
Rated 5.0 out of 5.0 by hyunmikim Everything was good~
Everything was good~
so I had a good time with my boyfriend
04 August 2013
Rated 5.0 out of 5.0 by longbao Very beautiful view and good service.
I would like to come back to stay again and recommend to my friends.
04 August 2013
Rated 5.0 out of 5.0 by Calvin89 Good Experience in Hong Kong
Best stay for two days in Hong Kong, Best choice for next journey ！
28 July 2013
Rated 5.0 out of 5.0 by Olayan The Best Service I've Experienced
Intercontinental Hong Kong provides the best service I've ever experienced, whether in or outside of Hong Kong and even within the Intercontinental chain. That of course is coupled with an excellent facility that provides amazing views, amenities, food, drinks and location.
28 July 2013
Rated 5.0 out of 5.0 by Uinnovation Nice experience
I've travelled to HK, together with my family. They all enjoyed themselves in the hotel and hope to stay longer.
27 July 2013
Rated 2.0 out of 5.0 by Axel2013 Mixed Experience
Friendly but not helpful staff.
OUr room smelled after tobacco albeit this being a non-smoking room. We have mentioned it to the staff guiding us to the room, but as we arrived late we didnt change the room. Yet your staff - other than offering another room - did also not follow up. The smell remained, while shopping we forgot about it on the next day, but your staff also took no action (double check, spraying it, checking air condition, again recommending us to change the room) ...
as we came back late and tired again we didnt change the room.
Upon check out I ve mentioned it and staff took it seriously and apologised - that's it.
It seems staff is not really caring but just trained to be friendly. Having stayed a couple of times at the Intercon we will probably next time not go for chain hotel.
26 July 2013
Rated 5.0 out of 5.0 by jAR55 Beautiful hotel. Reliable service
The hotel is really beautiful and the rooms are more than adequate although i always wish there was more light in the room.
the view from the lobby bar is spectacular and all the restaurants are great. location is superb if you want the Kowloon side.
i have stayed there 10 times in three years. i wish someone remembered my name. Service seems a little impersonal.
rooms are usually clean but i found a pair of red lace panties in my shower.
26 July 2013
Rated 5.0 out of 5.0 by hkghkg Perfect stay
Everything was perfect. Convenient location, amazing staff in each department( but particularly in lounge), great food, comfortable and large suite, splendid view
everyone went the extra mile and made it truly memorable
only minor disagreement: our room had a peculiar smell that you only noticed when entering the room but was a little unpleasant
25 July 2013
Rated 4.0 out of 5.0 by Ramez Room view
Unfortunetly, I had a view of a construction site off my window... with heavy machinery and construction workers around the clock. That affected the rating dearly.
24 July 2013
Rated 5.0 out of 5.0 one imporvement
all was a very delightful experience and stay but windows and bathrooms need an urgent upgrade...
24 July 2013
Rated 5.0 out of 5.0 by Jenny50 Great hotel
Great harbour view. Wonderful location. One of the best breakfast buffet .
23 July 2013
Rated 5.0 out of 5.0 by Ian63 Perfect
My son treated me to a visit to Hong Kong, as he regularly uses Intercontinental or the group of hotels, he booked us into this hotel by way of a treat for me.
On arriving I could tell that the staff were all professional and efficient, check in quick and smooth. I was escorted to my room a junior suite by a member of staff who explained everything I needed to know.
The room was superb
The leisure facilities and pool and pool staff excellent
The restaurant we ate in for 3 evening meals and 1 breakfast, the food was superb, the waiting staff friendly and efficient.
This clearly was a hotel of high standards, well run with a good atmosphere.
The position of the hotel on the waters edge is superb, and well placed for transport for getting around.
There is nothing for me to dislike. So it won't be saying would I return to this hotel, but I will return when it is next possible.
23 July 2013
Rated 5.0 out of 5.0 by lisak FABULOUS STAY AT INTERCON HONG KONG
Staying at the INTERCON HONG KONG is one of lifes true treasures - the hotel is fabulous - the location outstanding , the views breath taking and the staff so well trained and hospitable. We will most certainly be back again and thanks for looking after us so well. Lisa x
19 July 2013
Rated 5.0 out of 5.0 by Legga Excellent Hotel experience
Surely one of the best hotels in HK. No hesitation in recommending this to anyone and would definitely stay there again.
14 July 2013
Rated 5.0 out of 5.0 by Mike9770 Executive Suite with Club services completely worth it
Beautiful comfy room with outstanding views. This must be the best place to stay in Hong Kong! The food was exquisite, and the service was first class.
13 July 2013
Rated 2.0 out of 5.0 by Adam123 No free internet, no infinity pool
Great hotel, great location. However, the pool that they advertise in various photos: website etc. was closed an so there is no view of the harbour from the pool. There was NO indication of this while booking. Further, internet was not included and was expensive. I'm paying for a 5-star hotel and internet is extra? Not impressed.
13 July 2013
Rated 5.0 out of 5.0 by Leeser Fantastic experience!!
Magical....just magical!!! The food, the service, the view, the fitness center, the pool.... we never wanted to leave. we will not forget this hotel or the friendly staff!!! Would go back in a minute!!!
12 July 2013
Rated 5.0 out of 5.0 by SALB SURPRISE!!
When I arrived at the hotel I was told that it was my 100th stay at the Intercontinental Hotel - I did not feel that old.
They really made my stay more memorable than usual -
upgrading me to as executive suite
entering the room I had a beautiful chocolate sculpture to celebrate my 100th stay
A nice bottle of delicious wine
And to finish off this wonderful stay they sent me off to the airport in a limousine compliments of the hotel
They really know how to treat their clients.
I did not need all that to make me come back but this will always be in my mind
THEY REALLY KNOW HOW TO MAKE YOU SPECIAL
10 July 2013
Rated 5.0 out of 5.0 by mjbc great service and view
once again the intercontinental has outdone itself
The service was great and the view over Hong Kong was at its best The staff were up to the usual high standard and the trainees were excellent well done
08 July 2013
Rated 5.0 out of 5.0 by yehiajewlre perfect location nice staff
TO WHO WANT TO VISIT ANY HONG KONG FAIR THIS IS THE RIGHT PLACE TO CHOSE , NICE LOCATION HARPER VIEW. NICE STAFF, THIS IS THE RIGHT PLACE TO STAY AT HONG KONG
06 July 2013
Rated 5.0 out of 5.0 by YAMAMOTOJP Excellent service and excellent stay
Second time to stay in this hotel. Very good service. Reception staff James and Yuliya is very nice and helpful.
See you next year. We must come back again.
05 July 2013
Rated 5.0 out of 5.0 by GLSF Fantastic hotel
We stayed at Intercontinental Hong Kong from 6/23/13 to 6/27/13. The hotel was as great as we had anticipated. The views from the lobby, lounge and room were phenomenal. We had a great view of the nightly harbor light show from our room. The hotel staff were all helpful and wonderful. They gave great advice for all kinds of restaurants, from cheap quick meals all the way to 2 Michelin star restaurants. The hotel restaurants are a little pricey, but about what you would expect for a hotel of this level in Hong Kong. Half the price is for the views. This is going to be the place we stay at in Hong Kong.
04 July 2013