Rated 4.6 out of 5 by 497
Rated 5.0 out of 5.0 by KunW Best hotel ever
I have been traveling for the last 25 years and this is one of the best hotels that I have been to right along with the Bora Bora Intercontinental Thalasso. The staffs are very friendly and knows how to treat the guest right. All speaks and understand English very well. We had switched room to do a upgrade with the victoria bay view and lost a important ring. The staffs were able to find that and bring it back without issues.
The facility is very centrally location on the Star Walk. definitely get the rooms on the side with the view of the Hong Kong island. You will not regret it. This is the case that if you don't know, you won't care, but once you saw the view you will be glad you upgraded to the victory bay side. Did I mention the view is Amazing? Hong Kong can get real muggy with tropical weather. We were able to view the 8PM highrise light show from the comfort of our air-conditioned rooms. It was just simple great.
Over all the experience is great, I am glad we didn't choose other hotel and love the experience.
04 June 2014
Rated 5.0 out of 5.0 by YJSONG 不愧是洲际旗舰店,服务是我见过最棒的，贴心,周到,及时!
03 June 2014
Rated 5.0 out of 5.0 by neo2122 Fantastic Harbour Views, Easily Accessed
Upon arrival via Taxi, our bags were immediately whisked away while we headed towards the Front Desk. Very kind of the Guest Relations Manager to specially come down to process our check-in. After some quick paperwork, we were escorted by herself to our room.
Once inside, the harbour views caught our attention immediately. After allowing us to a quick inspection of the room which we were very happy with, the Guest Relations Manager spotted a flickering light in the Bathroom which we didn't notice. Very quickly, she apologised and had the matter resolved.
The supply of drinking water was also generous when requested. Appreciate the cake that was delivered to us unexpectedly although they could have given us a heads-up before knocking on our door. The triangular jacuzzi tub was marvellous while the steam-bath facility within the separate shower was fantastic.
The MTR station exit J2 is right outside the hotel while the Star ferry pier is a short walk away.
Overall, our stay was pretty flawless except that I felt the hotel pool was a little smaller than expected and the kill-joy of construction currently going on. In addition, expect to pay top dollars for any services (ie. Spa, Room Service, etc.) from this property.
03 June 2014
Rated 3.0 out of 5.0 by Javs Hotel good, service not good
I WAS VERY DISAPPOINTED TO FIND OUT THAT IF I WANTED TO USE THE INTERCONTINENTAL LOUNGE, I HAD TO PAY A FORTUNE!! ALL DO I WAS STAYING AT A SUITE, AND ALL DO THEY DON'T HAVE INTERCONTINENTAL FLOOR. ALL DO MY ROOM VIEW WAS AWESOME, I WILL NOT BE BACK TO THIS HOTEL.
02 June 2014
Rated 5.0 out of 5.0 by Clay Kabbua The Grete Rest in Hong Kong.
I have spend 1 night here and I have to say "Wow!!" that's so great (Especially the restroom!!!). Staff are great and very enthusiatic to do their job. I love here!!!
02 June 2014
Rated 5.0 out of 5.0 by akram007 great experience
best hotel with best accomodation and best luxury but if you are an indian muslim u will find trouble for yourself at lunch and dinner as you dont have that much of choices so it would be better having lunch and dinner outside but for accomodation they are the best.
02 June 2014
Rated 4.0 out of 5.0 by 人人US 值得推荐
02 June 2014
Rated 4.0 out of 5.0 by adambadam A very ok 5-star property with one annoying thing that left a sour taste
The IC HK's most redeeming quality is the location. It is a short walk from the MTR and Star Ferry and has absolutely stunning views of HK island.
The hotel is starting to feel a little aged but nonetheless the room was clean and well kept.
The thing that really left me with a sour taste was the food offerings and the prices they were trying to demand (not including the celebrity chef restaurants [Nobu, Alex Ducasse, etc.]. I mean I understand I am at a five star hotel but these prices were just stupid and not in line with anything in reason. What am I talking about -- a $180HKD hot dog by the pool. A $290HKD burger in the lobby. Pair that with a soda and you are looking at a $50+ USD lunch for a very basic burger. The breakfast buffet, which was robust, with Chinese, Japanese and Western options, but in no means the best I have ever had, was $45 US all in. Want something a little more gourmet... I think you get the point. Having been in Zurich earlier this year, it makes that look cheap -- that is hard to do. The kicker is a mixed drink was actually more in line with what I expect to pay at a 5* (120-150HKD). In a town where you can get Michelin star dining for under 30USD per head, including drinks, the very average food and outrageous prices just invite you to get out and explore the city. a challenge I gladly accepted.
01 June 2014
Rated 1.0 out of 5.0 by 强尼走路 美好的生日体验，以糟糕收场
01 June 2014
Rated 4.0 out of 5.0 景色壯麗
30 May 2014
Rated 5.0 out of 5.0 by russellsw excellent experience
Second time stay here. everything is extraordinary!
29 May 2014
Rated 5.0 out of 5.0 Amazing experience
Stay at the Intercontinental is always a great experience. Beds are comfortable, the staff is kind, and the view is amazing.
27 May 2014
Rated 5.0 out of 5.0 by victor guz excelent place in hong kong
Is la perfect place to stay the location is the best in hong kong you are close to everything sights, subway, restaurants and shops. The staff make you feel like home. The only problem the restaurantd are really bad cusine and they are so expensive with those prices you can be in best quality places with more view to the light show.
26 May 2014
Rated 4.0 out of 5.0 by Frank83 Great location and pool area with superb harbor view... and a little unpleasant check-out experience
We booked the InterContinental Hong Kong on very short notice less than one day before we did arrive in Hong Kong. We were given a room with a terrace on the pool level floor: The room was comfortable, nicely furnished and the air conditioning worked pretty well. Also the in-room WiFi worked smoothly throughout our stay and was sufficiently fast for internet telephony as well as video streaming.
We especially liked the pool area with it's glass walled swimming pool. It was a pleasure to enjoy the Hong Kong skyline while relaxing in one of the three temperature zones of the pool ("cold", "warm" and "hot").
Everything was perfectly fine just as we knew from all our previous InterContinental experiences...
... except for one thing:
As InterContinental Ambassador we were granted a 4 pm late check-out which we intended to fully use. On our last day, we stayed at the pool with only our swimwear and bathrobes until about 3.15 pm when we headed back to our room to get dressed. But our room key cards had already been deactivated so we could not enter our room. There was one hotel employee passing by without responding to our request of helping us. Another employee who passed by a little later then did help us by calling the front desk using her mobile phone. The front desk first proposed we should come down and identify ourself which was not an option for obvious "dressing reasons". When finally someone was send to our room with replacement cards, he apologized for the time of waiting for the replacement key card; but not for our "overall experience".
The hurry that resulted from the waiting lead to forgetting our camera in the room at checkout. Luckily we had a coffee in the lobby bar before our departure where we realized our loss and therefore could retrieve it before leaving the hotel: Thank you to the staff at this point.
26 May 2014
Rated 5.0 out of 5.0 by davad007 the best hotel I have ever experiened
The reception Mr. AXXX Wong from Vancouver is really nice， someone named Duncun is a little... petty
25 May 2014
Rated 5.0 out of 5.0 by S.C. Excellent experience
One of best IC I have ever stayed. The room is clean and comfortable, staff are also very helpful.
The high tea@Lobby lunge is the thing you don't want to miss for your hongkong trip.
22 May 2014
Rated 5.0 out of 5.0 WONDERFUL STAY
We had a great stay at this hotel: room was amazing and view across the harbour was marvellous.
Everything was perfect, scenic lobby lounge with fabulous live music, breakfast in club lounge was superb, experience on restaurants is overall great (we tried The steak house annd Chinese one), SPA and swimming pool are an experience to must have.
Staff were very welcoming and helpful (expecially Michelle) and engaged with their tasks helping hotel guests.
We wished to stay longer... we will back!
22 May 2014
Rated 5.0 out of 5.0 Fantastic view
Great hotel. I really loved the view on the harbour and Hong Kong island.
22 May 2014
Rated 5.0 out of 5.0 by HNHN 行政酒廊景观好，服务好
20 May 2014
Rated 5.0 out of 5.0 by Cllive Bear Fabulous Harbor Views
Lovely Hotel first visited in 1981 and it has continues to upgrade the rooms and common areas to keep up with the new Kids on the block.
Superb restaurants especially The Steak House ,Nobu and Lobby Lounge all which we used Spoons and Yan Toh Heen were not tried but fellow guests spoke highly of them
The swimming pool and Spa are very nice even with the rain interfering with my swim.
The Staff were exceptional at all levels from the greeter at the airport to the managers whom we dealt with and all inbetween, The Consierge Desk were very helpful
20 May 2014
Rated 5.0 out of 5.0 by Jab28 Fabulous stay
Made to feel special, excellent customer service, stunning room and views over the harbour
18 May 2014
Rated 5.0 out of 5.0 by Cecerv Best Hotel in Tsim Sha Tsui
The room is spacious, the sunken tub is the best and the service cannot be beaten. The hotel has old world charm with top notch service. Enjoy the people watching and the view from the lobby lounge
13 May 2014
Rated 5.0 out of 5.0 by Julie B Best stay ever
WE have stayed in alot of hotels, but this was the cleanest and nices hotel we have ever stayed in. The service was brilliant and we will stay again and recomend it to any traveller
13 May 2014
Rated 4.0 out of 5.0 by gregw1234 Too much service....
Check in is completed in your room. Our first experience with this. I don't like it, when you hit the room after a long day, all you want to do is take off your shoes, grab a beer and jump on the bed. We had to wait for the completion of the check in. Then, tea arrived, then a free gift, then the turn down service. Too much service......
After that it was great. Room was fantastic, very comfortable bed. Great amenities, great bathroom. View, well what can you say, that's why you pay to be here.
Breakfast downstairs was also more of the over the top service. Every time you finish a drink or your cereal someone would swoop and take it away. It's very noisey and very crowded. We paid the extra to have it in our room the next morning.
Had to make 2 calls to the Concierge to have our luggage collected on the day we left.
Great hotel we will be back. Highly recommend.
12 May 2014
Rated 5.0 out of 5.0 by amit Awesome
Had an amazing stay at this property. Right from check in through my entire stay it was excellent. The staff was very courteous, the club lounge was great, room service brilliant. I have stayed in a lot of intercontinental properties and this property really lives up to the intercontinental standard in all aspects. Will definitely come back and would highly recommend this property to anyone visiting Hong kong.
11 May 2014
Rated 5.0 out of 5.0 by Miuring Overall Experience
Upon arrival, Front Office colleaue will escote us to Club floor with politely manner, he has never pointed out the lift to ask us to take by ourselves. Also agent who did check in us kindly upgraded the room. We could really have comfortable stay.
Regarding the guest room, generally it was good maintenance and clean properly.
At club house, my wife has ordered Capchino in Evening & Breakfast, however both time she was served coffee instead. Otherwise good service and attention, also food quality was excelent.
As over all experiences for us was excelent and thank you so much.
09 May 2014
Rated 1.0 out of 5.0 bad experience
Concierge and coffee shops staff are racists when they see non white or yellow skins color ! Overpriced drinks and laundry
09 May 2014
Rated 3.0 out of 5.0 by flyhen Missed something
we booked our anniversary stay with IC Hong Kong. During booking, I called the hotel, and the Plat. hotline and to be assured that I will get the harbour view for the evening. But that was not the case. We got a city view instead. Disappointed for sure.
Other wise, everything was great. We were offered a "menu" of pillows, and I picked the buckwheat pillow, and was perfect! Also, we got a room upgrade, so I guess aside from not getting the harbour view, everything was good.
05 May 2014
Rated 4.0 out of 5.0 by Charlie21 Excellent service and spectacular view on Victoria harbour
The best location and a great place to discover Hong Kong
01 May 2014
Rated 5.0 out of 5.0 by Pornsak Nice Scenery
My room has very good view of the Habour. The room is very comfortable.
29 April 2014