Rated 4.2 out of 5 by 173
Rated 4.0 out of 5.0 by steven558681 Excellent service staff
The service staff from the reception to the housekeepers are excellent, always with a smile although at times short-handed. In particular the staff on the 9th floor executive lounge deserves special mention for their great service. However the food and snacks provided during the daily happy-hour period at the executive lounge are below standard as compared to other hotels.
28 May 2014
Rated 5.0 out of 5.0 by Jeep25k 優越商務服務
25 May 2014
Rated 5.0 out of 5.0 by RREN worth staying
This is my 2nd time stay here. The hotel is not new but i can see it maintained very well. The staff was polited and helpful. The bathing facility is not good enough but quite understandable. Service is good to cover everything. Generally the stay is very comfortable.
21 May 2014
Rated 4.0 out of 5.0 by SBR57 Great lounge for business travellers
Convenient location, Happy hour in the business lounge when staying on the Executive floor. Friendly staff, would stay here again.
20 May 2014
Rated 5.0 out of 5.0 by sowick 位置好环境佳
14 May 2014
Rated 4.0 out of 5.0 by alau126 Great service & harmony enviorment
Change the food items, more selection as possible, more seasonel slections regularily
05 May 2014
Rated 5.0 out of 5.0 by boubel Wonderful service
I was staying in Holiday Inn Donghua Shenzhen few days in April. It is located few km (15 min taxi ride) from Shekou Ferry Port.
Upon arrival I was received room upgrade as Platinum IHG Rewards Club Member. I got a very nice suite on high level with a view over the city.
The room rate included breakfast which was absolutely tasty, very wide range of food and beverages and big hot meals station.
The room was very comfortable, nicely decorated and very clean, housekeeping very efficient.
Concierge service is very good.
All staff was very helpful and fulfilling my needs but there was one person, who made my day with a extremely high level of service - it was Ms. L. at the reception. Her manner, competency and willingness to address all guest needs are absolutely unique. She is a real value to the Holiday Inn Donghua Shenzhen.
26 April 2014
Rated 4.0 out of 5.0 by sowick 商务首选
16 April 2014
Rated 4.0 out of 5.0 by Business Travel Guy Service is excellent. Hotel is old, need to be upgraded.
Customer service is excellent. But hotel is getting really old, carpet is dirty, definitely needs some upgrade. Also computer server is so slow, I couldn't work from the hotel. As a business traveller, that's a big idea.
14 April 2014
Rated 4.0 out of 5.0 Good staff service
Staff is kind-hearted, good service. Decocation is a little old. Taxi at morning is hard to take.
12 April 2014
Rated 5.0 out of 5.0 by jzpig 符合holidayinn的定位。
11 April 2014
Rated 4.0 out of 5.0 by Pongpipat Good breakfast
the breakfast is very good with many choices of food
09 April 2014
Rated 4.0 out of 5.0 by alau126 Good internet facilities + Great service
TV should have more channels - especially Sport Channel...
Need bigger TV screen and Hi-Fi set
More slections of BUffet Dinner & change regularily Preferable More seasonel food
08 April 2014
Rated 5.0 out of 5.0 by Thomas, The Road Warrior Front Desk Staff
Passion , Skillfull and Thoughtfulness. Remeber the face of most frequent customer and preference other than listed in my profile. Make me feel like stay at home.
01 April 2014
Rated 4.0 out of 5.0 by RREN Good stay
Everything was just fine.
I made a call in the night to book a taxi of next morning. And the conciege did book it for me on time though there were dozens of people waiting in the lobby. I got the car first. Impressed for this.
Room is good. I got upgraded to a suite.
There are a lot of Japanese restaurants nearby.
01 April 2014
Rated 4.0 out of 5.0 距离perfect一步之遥
28 March 2014
Rated 4.0 out of 5.0 by Miaomiaocat 還會再度入住
27 March 2014
Rated 5.0 out of 5.0 by Riba Great service and location
I know this Hotel since 10 years and I have had always a very good time. Location to Airport and near customers are very good. The same to Shenzhen bay and Sheikou to reach Hong Kong.
Staff are very friendly and helpful , especally the very good concierge and front desk team!!!!
17 March 2014
Rated 3.0 out of 5.0 by Shenzhen The water in the swimming pool seems never changed
The water in the swimming pool seems never changed, it has a Brisk smell and the eyes feel Sting.
14 March 2014
Rated 5.0 out of 5.0 Good location and service
I will back again because I think my choice is good for me definitely.
13 March 2014
Rated 5.0 out of 5.0 by ps100 Excellent staff service - Front desk and concierge
Literally all the hotel first-line customers facing staff are able to handle your hotel's first guest-company interaction well! Excellent job!!
08 March 2014
Rated 5.0 out of 5.0 by AnthonyL Good location and friendly staff
This is the second I visit this hotel. One of the staff warmly welcome me and introduce me everything on the hotel, make me feel at home. Thank you.
14 February 2014
Rated 5.0 out of 5.0 by reflet 很好
11 February 2014
Rated 5.0 out of 5.0 by hplee Good breakfast
This is my first time choose holiday inn donghua shenzhen. Although i booked the club room directly and no room upgrade for platinum , the room is clean and fstill got me feel so comfortable. The snacks and some drinks from the minibar is free!
I also enioyed the buffet breakfast in the lobby restaurant when the executive lounge is closed on 25 january
Overall, I am enjoyed and already planning on my next trip here and enjoy the benefits membership soon.
08 February 2014
Rated 5.0 out of 5.0 by jeff_sxf 非常满意的一次入住
08 February 2014
Rated 4.0 out of 5.0 by Pongpipat good service
good service from door man, bell boy. Good room, fitness
03 February 2014
Rated 5.0 out of 5.0 An excellent stay expreience
Everying is wondeful. very helpful staff, good room.
02 February 2014
Rated 5.0 out of 5.0 by clopez10081 Amazing Service & Comfortable Rooms
I stayed 16 days in a business trip and I feel like home with all attentions and service. Good Breakfast, Great Customer Service and Great Room...
29 January 2014
Rated 3.0 out of 5.0 by Emilioclm Bad air conditioner.
I hopeouble check the Romo condiciones before gibe the Romo to the customer.
23 January 2014
Rated 4.0 out of 5.0 by Yuan breakfast
This time stay i can enjoyed with very good breakfast.
Before also took breakfast in this hotel, but this time specialy taste good.
you will try bread and cakes at breakfast !
15 January 2014