Rated 4.6 out of 5 by 289
Rated 4.0 out of 5.0 by jctx2011 Good facility with average services
My room was upgrade to Deluxe room during my stay.
The hotel is at a good location that is in the walking distance from the metro station. The room was spacious with excellent view.
The door men did good job of reception.
However, the services were overall average compared with other ICHs have stayed:
1. No fruits were provided during my stay. I filed a complaint to the conceige gentlemen about it when leaving. Unfortunately, there was no follow-up actions.
2. I was surprised there was a charge for the power adapter at this international hotel. The fee was eventually waived.
3. I arrived at around 9:30 am - 10:00 am. I had to wait for more than half an hour in the lobby as the room was not ready.
02 March 2015
Rated 5.0 out of 5.0 by Somait A fabulous experience.
I have enjoyed my stay at this hotel very much. The overall experience was fabulous. The staff were so friendly and helpful. Most of them spoke good English and some of them spoke my own language. The services and facilities were outstanding. The hotel was always clean and tidy. The quality of food and beverages was excellent. I would always stay at this hotel during my Istanbul visits.
02 March 2015
Rated 4.0 out of 5.0 by Jacquelyn Great view from higher floors, Great bar
The hotel overall meets Intercontinental's standard. Good location too. However, when the front desk staff recognize that I'm a Platinum member, the room was upgraded but no other benefits that I usually have such as welcome drink and fruits. The service is so so.
The bar on the top floor is great! Great 270 degree views over the city and sea. the live band is very professional and produced a great atmosphere.
27 February 2015
Rated 5.0 out of 5.0 by roseyami great service
great serice helped me a lot after a long trip to Istanbul. hotel arranged temperary room and unexpected breakfast. laundry service is fast too. room view is fantastic. bar service and 16th floor breakfast area is beautiful. Turkish bath and massage were nice too.
26 February 2015
Rated 5.0 out of 5.0 by f zahya highly recommended
this hotel is highly recommended to stay in ,I stayed Two times and it was excellent ,and when ever go to Istanbul I will use it, all the best you guys keep up good job
25 February 2015
Rated 5.0 out of 5.0 by Meisam A nice experience
It was a nice stay, Service and location is so good, Lobby is very beautiful, Room view was so great at Bosphorus, The king bed was so comfortable, I highly recommend restaurant and bar at N floor ,
But the room has an old fashion design that i think must change,
And the breakfast could be so better!!!!
24 February 2015
Rated 5.0 out of 5.0 by KevinOT Istanbul in the snow!!
Attended a conference at the Istanbul InterContinental during the worst snow storms in the city for nearly 30 years, which ultimately included an unscheduled extra night. The hotel, and in particular its staff, helped keep things calm and pleasant despite the (literal) storm outside!
23 February 2015