Rated 4.6 out of 5 by 92
Rated 5.0 out of 5.0 by lilo75 outstanding attention throughout
Front desk service wonderful
Concierge services outstanding, including arranging tours and pickup from Bosphorous river cruise and return to hotel.
24 November 2013
Rated 5.0 out of 5.0 by Said2013 Very Nice hotel… memorable
I had an excellent stay. The Hotel location and glamour atmosphere was great.
I was well recognized as ambassador member. I had a room upgrade to suit which was awesome, although they have not allowed me to use the club room although it was for club and suit rooms.
I really cannot complain about, but it was like been upgraded to first class in an airplane but no meal to be served to you! Those small things can make a difference to customer stay experience.
If you are planning to stay around Taqsim area then the hotel location is perfect for you. Also, it’s near to metro. Hotel facilities are very good.
I suggest to the hotel management to give adaptors free of charge to customers and charged if taking from the hotel. I have not had this experience before that you need to buy the adaptor but it might be normal in other countries.
Overall I had excellent stay and I recommend the hotel… don’t forget your adaptor as it is not free.
23 November 2013
Rated 5.0 out of 5.0 by dma06 Excellent Stay
Friendly staff that helped created a memorable experience for me! Very helpful and courteous! Management did very possible to accommodate my extended stay associated to my hectic travel schedule. There are probably cheaper hotels in the area but what I paid was well worth the service. This hotel was perfect! Close to the city center which may my evenings very enjoyable! I definitely would stay here again.
22 November 2013
Rated 4.0 out of 5.0 by TCAA I would definitely go back!
Stayed for two nights in mid November - did not feel it was long enough so I would like to go back. Only criticism is the lack of knowledge of the reception/door staff regarding local restaurants/coffee shops etc. Recommendations would have been appreciated.
19 November 2013
Rated 5.0 out of 5.0 by Mickeyfin Loved this hotel
This was not an inexpensive place to stay. However, it was great, conveniently located and beautiful. It had a lovely fur and leather shop where I purchased 2 coats and was happy not to have to haggle over prices and the quality and service was excellent. I spent a couple of hours in the Spa and had a Turkish bath and Swedish massage. The staff were wonderful and it was the best bath/massage of my life. They had many massage types, so a person could stay there for a long time. Same cost as a first class hotel in USA. The room was fantastic with the most beautiful view of the sea and east Istanbul. We ate in all 3 restaurants and the service and quality was great, but expensive.
All and all, we would stay there again. The TV selection was poor, but we were not there to watch TV.
18 November 2013
Rated 5.0 out of 5.0 by Rog6949 A credit to the whole organisation
Outstanding views from the Sky-bar lounge.
Food was good and very well presented. Generally outstanding service in all the restaurants and bars. Conference facilities were excellent. Enhanced my experience of Istanbul. Thank you
18 November 2013
Rated 5.0 out of 5.0 by Tiocharlie Intercontinenta Istanbul
Great location, on Tacsim Square, great service, only steps from Bosforo Cruise boats, great view, steps from Dolmabahce Palace, great famous shopping street, somewhat long but enjoyable walk to Galata Tower and Galata Bridge. Could improve breakfast selection at the Club level.
18 November 2013
Rated 5.0 out of 5.0 by YaroslavK Great hotel
Our first time in Istanbul as a young couple, we were really surprised by this property. Intercontinental is our favourite hotel brand, but this the Istanbul Intercontinental is simply put - exceptional. The service was very attentive, we received the full Ambassador treatment (9AM checkin, Welcome gift, room upgrade - with a view of the Bosphorus) and the location was awesome (about 5-7 minutes to Taxim square the central İstiklâl Caddesi). Thanks Intercontinental for maintaining such a great standard to your properties!
16 November 2013
Rated 5.0 out of 5.0 by 35798 A great IST weekend
The welcome at check-in was warm and friendly, everything was explained well and no questions remained unanswered. Also the Concierge and Business Center were very valuable. We had a Bosphorus Suite which was really a great accommodation. Jacuzzi with full Bosphorus view - what more should I say. The Club breakfast was ok, they had gluten free bread and the waiter was friendly as well. Of course there were some details, that could easily be done better, but all in all it was a great stay, so close to the Taksim square and Metro station.
14 November 2013
Rated 5.0 out of 5.0 by Bnammour Excellent Stay
Thanks Intercontinental for making my stay, an unforgettable one. I was motivated to the extent i applied for rewards program membership in an intention to stay in intercontinental wherever i go.
I did a surprise to my wife for her birthday, and intercontinental made it a valuable one.
13 November 2013
Rated 5.0 out of 5.0 by Traveller2016 Excellent view of Bosphorus
I have stayed at many Intercon hotels, but this was one of the unique stays. I was recognized as a royal platinum ambassador and upgraded to a nice room with a fabulous view of Bosphorus. My family had a great time in the hotel. We were given access to the club lounge which provided excellent service. This was a great example of hospitality and courtesy. The hotel staff was very well trained and experienced.
Turkish tea is worth mentioning. We enjoyed Turkish tea while sitting in the quite environment of club lounge and overlooking the beautiful night view of Bosphorus.
I would highly recommend this hotel for a relaxing stay.
09 November 2013
Rated 5.0 out of 5.0 by alsulaiti Everything Excellent
Everything is excellent in all respects cleanliness, service and staff deal with the guests upscale
06 November 2013
Rated 4.0 out of 5.0 by meshari1400 Thank you And specially to Mr. Emrah
Mr. Emrah was so kind with us every time we come, He is very generous with us and he have so high manners.
02 November 2013
Rated 5.0 out of 5.0 by RMS1 Fantastic Hotel and experience the spa and Gym is recommended and the staff delightful .
An excellent hotel and one i would throughly recommend -
Perfect location really good service and Amenities -
The Spa Gym and pool were lovely especially after a hard days sight seeing as was the top floor bar and resturand with amazing views - Good value for money -
Clean rooms big beds fantastic views from the room -
Only one criticism (and a very small one) but having to pay for internet after 60 mins it isnt a big issue but in this day and age!!!
Otherwise i wouldnt hesitate to recommend this hotel -
Thank you Intercontinental for a very nice stay we were there for 5 days had 2 rooms its an amazing city.
Richard from the UK
28 October 2013
Rated 5.0 out of 5.0 by Monc Excellent service
Best intercontinental staff among where I stay until now, that I always look forward to my next stay.
23 October 2013
Rated 5.0 out of 5.0 by myco Comfortable room, great views, excellent service
Friendly supportive staff providing a first class service-great location near enough to the centre of things but far enough away to be relaxing.
21 October 2013
Rated 5.0 out of 5.0 by GHOBAD GREAT SERVICE
HAPPY WITH STAFF GOOD LOCATION AND REASONABLE PRICE
21 October 2013
Rated 5.0 out of 5.0 by getbozman Great Hotel
Great service staff. Best on our tour. Recomend for leasure traveler
20 October 2013
Rated 5.0 out of 5.0 by dahleh Great front desk and concierge
I would like to express my thanks and appreciation to concierge men who helped us and were very kind superb treatment,also front desk officers especially Dogan who were great and upgrate our rooms to the best as ambassador platinum.
19 October 2013
Rated 4.0 out of 5.0 by ATan Very comfortable bed and great location
My wife and I spent 2 nights in your lovely hotel after a week of business and leisure in other parts of Istanbul and Turkey.
Everything went well except for the initial checking in experience. We had to wait for almost half an hour despite only checking in around late afternoon.
There was some initial misunderstandings about my upgrade privileges as I received much better in several other Intercontinental Hotels, such as in Ho Chi Minh and Shanghai.
Nevertheless, we love the experience overall and will certainly come back again.
18 October 2013
Rated 5.0 out of 5.0 by Obaid4599 Great food and service
I like every thing about this hotel, location, food, staff and I feel like home when I am in the hotel plus the staff of the hotel very friendly and very helpful.
specially the team at the club lounge.
18 October 2013
Rated 4.0 out of 5.0 by Jirosan Comfortable in everything
Good in everything.
Was told I can start breakfast from 06:30, but actually, there were no staff and was not yet ready to start breakfast.
17 October 2013
Rated 4.0 out of 5.0 by AlexanderinMaine Istanbul Stay
We stayed for a week at the Intercontinental Taksim Istanbul. The property itself is centrally located and is very accessible. Cab fares to most places were not excessive. The rooms were adequate, and even though the beds are older and fairly hard, we did manage to sleep soundly every night.
The staff were extremely friendly and helpful, and the restaurant, bar and coffee shops were very remarkable in service quality. The food was good but not remarkable. The only negative to the hotel is that the Markup on the prices of all its food and beverage offerings, as well as the other services of the hotel such as Internet and Minibar, were exorbitant in comparison to the products offered just around the corner anywhere in the city, including other hotels of similar quality in Istanbul.
Overall Istanbul is, as always, a memorable city to Visit and given the quality of the service and the proximity to everything, The Intercontinental Taksim is a good hotel to lodge in.
17 October 2013
Rated 5.0 out of 5.0 by anas58 Best hotel in istanbul and best service
Many thanks to hotel management,quest relations manager and staff who are always prove that they are best guest relations team, very clean and comfortable room , excellent restaurants and food not forgetting hotel prime location
16 October 2013
Rated 5.0 out of 5.0 by Sooner86 Fantastic from top to bottom. Great staff and rooms!
Safe and secure. Greatest bar view of All time. Loved the restaurant experience.
08 October 2013
Rated 5.0 out of 5.0 by Bashammakh Everything from location to service was excellent
Everything from location to service was excellent and I am plannign to visit again with my family
07 October 2013
Rated 4.0 out of 5.0 by bb78 good stay
I visited this hotel as a member of ambassodor and got to stay in executive suites room upgraded with a kind, I specially appreciate Mr.Emre at the reception for a his kindness.
I will strongely consider next stay there soon.
07 October 2013
Rated 4.0 out of 5.0 by rifmin Renovation
I stayed twice at this hotel this year. I saw two different types of rooms. Comfortable beds, exellent wiev, reasoable large rooms, friendly staff. But rooms, particularly bathrooms need a serious renovation
04 October 2013
Rated 5.0 out of 5.0 by Nasser WELL SITUATED HOTEL WITH FRIENDLY STAFF
The Ceylan Intercontinental Istanbul is well situated in the heart of Taksim witrh excellent connections by Metro, Tramway and boat. Sufficient taxis of the hotel available. Well decorated rooms and excellent Club Room with nice food, etc and very friendly service. Nice swimmingpool and SPA-facilities Wonderful vieuw over the Bosphorus.
29 September 2013
Rated 5.0 out of 5.0 by Josephine03 Extremely Comfortable Room and Excellent Service
I stayed at the Intercontinental in Istanbul from the 21st to 23rd September. I had a medical emergency when I was there and I honestly could not speak more highly of the staff who were extremely professional and dealt with my situation with such efficiency and care that a potentially serious situation actually turned out to be quite pleasant. Before I had time to think, the staff had efficiently placed me in a car and I was sent to the nearby American Hospital. On my return, they took my prescription and sent for my meds, which were later delivered to my room. A member of staff checked on me later on that day and also upon check out.
My room was extremely comfortable and I took full advantage of room service and the mini bar. Both were exceptional in terms of efficiency and quality of food and snacks. My room overlooked the Bosphorus and it was so comfortable that I was very happy to be laid up there. The TV channels were also of a high quality and I got to catch up on all my favourite TV shows.
I really could not speak more highly of the staff and overall standard of the hotel. It showcased service at the highest level.
I am already looking forward to my next visit!
29 September 2013