Rated 4.6 out of 5 by 148
Rated 5.0 out of 5.0 by YaroslavK Great property, fluctuating prices
We very much enjoyed our second short stay at the Istanbul Intercontinental. As an ambassador an upgrade to a suite was provided, the staff was very knowledgeable and helpful. Breakfast and spa facilities easily stand up to the Intercontinental name. Only thing is that when we decided to spend one more night due to a change in plans the hotel was able to propose us the same room for a much (i.e. 3x more) higher price. I certainly understand that demand may have increased and we should have thought ahead, but we left with a feeling that the staff could have done more and found a way to let us stay for 1 more day at the same or slightly higher rate.
28 February 2014
Rated 5.0 out of 5.0 by Voucher Best in Taksim
Spent about 37 nights in my 2nd stay here, The hotel is well maintained where you find the guest relation manager (Ms Victoria) and her team sitting just to the main entrance ensuring the service excellence.
Some minor issues were annoying my stay which require improvement or even second thought!
1- Messages sending through TV.
2- Internet! (It's shame to be disconnected every 5 minutes when your device idle).
3- In room dining menu overpriced.
4- TV channels selection.
5- AC system (Can't imagine how it can survive in summer).
6- Needs to improve the curtains blackout.
20 February 2014
Rated 5.0 out of 5.0 by UmEssa great service and location
Superb hotel with excellent facilities and 100% cooperative staff. Value for money is amazing. Offering a unique high class service, I was there for celebrating my anniversary and was a bit hesitated to ask for any arrangement. Until i emailed them and got Ms.Merve to arrange it for me. She arranged it all for me and when i arrived I was amazed with what i saw. It was above my expectations. Thankyou Intercontinental for giving me such a memorable experience. Surely you will be the only one that I'll consider for my stay in Istanbul in future.
14 February 2014
Rated 1.0 out of 5.0 by y henien very disappointed
i had an incident in the turkish hammam , during the hammam which i was with my wife , another gentlemen walks in and sat down looking at my wife taking a turkish bath .
i think this is not a very good manner , and surly it was like a meeting room for other client to sit and watch , i asked my wife to leave and i complined to the staff and they took my wife to a smaller room.
i think in future when married couple take turkish hamma , it should be private and not for walkin guest.
i will never come again or recommand this hotel.
13 February 2014
Rated 4.0 out of 5.0 by LauraRB Very helpful concierges
Was looking for some special kind of shop around Istanbul (bee keeping) and the concierges were very helpful and found alternatives for me. Thank you !
04 February 2014
Rated 4.0 out of 5.0 by 123456123456 Comfortable experience
very nice suite; exceptional SPA, friendly staff, beautiful view
14 January 2014
Rated 5.0 out of 5.0 by LJeff Great City and Hotel
I just returned from 9 nights at the hotel and my first trip to Istanbul .
Both the city and the hotel were fantastic. The rooms was large and comfortable the view was lovely. The most amazing view was from the lounge on the top floor. It is truly spectacular.
The hotel staff was wonderful and the concierge guys were really helpful. I will never forget the great tour they set up for me for going down to Euphasus for a day.
The restaurants were great and the location could not be more perfect.
Overall, a great experience.
11 January 2014
Rated 5.0 out of 5.0 Wonderful experience
This is an excellent hotel in a great location. The Club Luang area is wonderful with beautiful view to the sea.
09 January 2014
Rated 5.0 out of 5.0 by msucar View and Staff
It was a great pressure for me to stay in Intercontinental Istanbul. I was very welcome. I will always prefer Istanbul Intercontinental to stay as I stayed many times over there.
Excellent view and location
07 January 2014
Rated 4.0 out of 5.0 Excellent Breakfast Excellent Sea view
Outstanding housekeeping helpful staff some language problem that you can easily overcome no parking for drivers car more than 10 minutes probably because space limitation the hotel only uses tow pin sockets you can buy adopter either from the hotel or cheaper outside plenty of towels,amenities and free bottled water nice food (for a hotel)and fast service with smile Fruit Basket only once in10 days
06 January 2014
Rated 4.0 out of 5.0 by ssif best in istanbul
i loved the hotel and service.
location is very good in the middle of the attractive areas.
very good facilities.
but the furniture is a little old.
06 January 2014
Rated 5.0 out of 5.0 Thank you!
My first visit to Turkey, for 10 days, I stayed with Intercontinental Istanbul twice, 5 night in total.
The hotel, the staffs, the restaurant and everything are very nice. Hotel location, facility, gym, spa etc are all high quality. The most important is that the staffs are very kind, knowledge and responsible.
Concierge Mr.Ali, has always be our great advisor of sight seeing and local delicious.
Reception staffs and guest relationship manager are all very helpful.
On site Dr. Urge, and Nurse had given very professional care when I got flu during my stay. They will check my health condition early morning and late night, just to make sure I was getting better.
The quality of room service is very high, and always server within 30min.
The Spa center provides very great and quality service.
I strongly recommend to stay in Intercontinental Istanbul if you visit there.
Thank you again!
03 January 2014
Rated 5.0 out of 5.0 General Comments
Overall the hotel is first class in a first class city.
03 January 2014
Rated 5.0 out of 5.0 by i_faisal Great Location
this a great hotel with very nice location that can be for family or business
01 January 2014
Rated 3.0 out of 5.0 by Omar 2014 Room condition
The rooms are pretty old require renovations, carpet requires immediate replacement.
The Resturant available at hotel is insufficient
To accommodate people demands.
31 December 2013
Rated 5.0 out of 5.0 by Canuck65 Modern Hotel in Historic Area
Stayed there 3 nights while visiting Istanbul on the pursuit of exploring the world. First of all, the staff without exception created a welcoming, yet professional atmosphere throughout the hotel.
The location is in the older part of the city so once outside you are immediately are completely immersed in the local culture.
Was recognized as a Royal Ambassador but was presently surprised at check-in with the token gift of a miniature ornament portraying Ottoman history.
30 December 2013
Rated 5.0 out of 5.0 by saroxs Amazing hotel
our stay was excellent,very nice location,helpful staff.
27 December 2013
Rated 5.0 out of 5.0 by ALSHAIKH99 very good
Fantastic hotel and clean
And excellent staff
The location of the hotel is very excellent
And eating and upscale restaurants
18 December 2013
Rated 5.0 out of 5.0 by AhmedM74 Great Service and good location.
Intercontinental has the best location in Turkey and you can easily connect with your destination. It also has a great service with a really hardworking and dedicated staff.
08 December 2013
Rated 5.0 out of 5.0 by Akwaba69 Turkish Delight
Staying at the Intercontinental Istanbul, in the middle of the Taksim area and still enjoying a pleasant relaxing atmosphere is really quite an achievement.
The staff and the property provided me with all the attention, good feeling and comfort I needed during my stay in Istanbul.
The top floor "lounge" style bar & restaurant are a real pleasure.
Thanks for everything.
05 December 2013
Rated 5.0 out of 5.0 by RMcLean Very nice stay
Being located next to Taksim square makes this property very convenient. From here you can catch the metro or stay in the area and enjoy the clubs and restaurants.
The hotel staff was very nice and accommodating. The concierge lent me a walking stick since I was limping from recent ankle surgery.
The hotel upgraded me to a very nice suite upon check in and the club lounge was very nice perk.
I really enjoyed the club on the roof. From there you can see amazing views of the city and the Bosphorus. And at night these views are even more amazing.
I will definitely be back.
29 November 2013
Rated 5.0 out of 5.0 by Diana122 Wonderful location and view along with great staff
My experience was superb. I enjoyed every minute of it. The location of the hotel is simply the best in the city as it is close by to Taksim Square and Istiklal street and from there everywhere is accessible and easy to get to. My room had a view of the whole city so with a bit of coffee early in the morning, you can enjoy these moments of meditation into tbe world of beauty in front of you! The staff were amazing and so helpful and positive. Wherever and whenever you look are smiling faces and welcoming words. I enjoyed my evenings sitting at the lobby drinking herbs and having sweets there at the lobby's cafe which has absolutely wonderful staff. Everything is clean and super tidy. When I come back to Istanbul, I will definitely stay at InterCon because they are the best and I have and will recommend it to anyone visiting the very beautiful Istanbul
27 November 2013
Rated 5.0 out of 5.0 by Narges50 Great service
Comfortable bed and guest service
27 November 2013
Rated 3.0 out of 5.0 by Djamel i had room 1706
bed was not comfortable
the room was not made in evening
towels not changed if we take a shower in end of afternoon
but the staff in Club lounge is very friendly like in restaurant
27 November 2013
Rated 5.0 out of 5.0 by anas58 Wonderful stay
no wonder i keep staying at intercontinental istanbul every timei go to istanbul,,i am always welcomed as royal embassador member the best way ever, thanks to guest relation manager ,Victori and all staff , excellent hotel and servicess with a prime location, not forgetting the wonderful spa and fitness center ,
26 November 2013
Rated 4.0 out of 5.0 by Voucher Good choice
Stayed here for 2 nights this month.
Very good location for Taksim Sq and easy access to the sea side.
Excellent staff offered me a club room as an upgrade.
Good size with nice sea view, however needed instant refurbishment & double glassed windows.
Expensive but tasty.
24 November 2013
Rated 5.0 out of 5.0 by lilo75 outstanding attention throughout
Front desk service wonderful
Concierge services outstanding, including arranging tours and pickup from Bosphorous river cruise and return to hotel.
24 November 2013
Rated 5.0 out of 5.0 by Said2013 Very Nice hotel… memorable
I had an excellent stay. The Hotel location and glamour atmosphere was great.
I was well recognized as ambassador member. I had a room upgrade to suit which was awesome, although they have not allowed me to use the club room although it was for club and suit rooms.
I really cannot complain about, but it was like been upgraded to first class in an airplane but no meal to be served to you! Those small things can make a difference to customer stay experience.
If you are planning to stay around Taqsim area then the hotel location is perfect for you. Also, it’s near to metro. Hotel facilities are very good.
I suggest to the hotel management to give adaptors free of charge to customers and charged if taking from the hotel. I have not had this experience before that you need to buy the adaptor but it might be normal in other countries.
Overall I had excellent stay and I recommend the hotel… don’t forget your adaptor as it is not free.
23 November 2013
Rated 5.0 out of 5.0 by dma06 Excellent Stay
Friendly staff that helped created a memorable experience for me! Very helpful and courteous! Management did very possible to accommodate my extended stay associated to my hectic travel schedule. There are probably cheaper hotels in the area but what I paid was well worth the service. This hotel was perfect! Close to the city center which may my evenings very enjoyable! I definitely would stay here again.
22 November 2013
Rated 4.0 out of 5.0 by TCAA I would definitely go back!
Stayed for two nights in mid November - did not feel it was long enough so I would like to go back. Only criticism is the lack of knowledge of the reception/door staff regarding local restaurants/coffee shops etc. Recommendations would have been appreciated.
19 November 2013