Rated 4.6 out of 5 by 154
Rated 5.0 out of 5.0 by Nasser WELL SITUATED HOTEL WITH FRIENDLY STAFF
The Ceylan Intercontinental Istanbul is well situated in the heart of Taksim witrh excellent connections by Metro, Tramway and boat. Sufficient taxis of the hotel available. Well decorated rooms and excellent Club Room with nice food, etc and very friendly service. Nice swimmingpool and SPA-facilities Wonderful vieuw over the Bosphorus.
29 September 2013
Rated 5.0 out of 5.0 by Josephine03 Extremely Comfortable Room and Excellent Service
I stayed at the Intercontinental in Istanbul from the 21st to 23rd September. I had a medical emergency when I was there and I honestly could not speak more highly of the staff who were extremely professional and dealt with my situation with such efficiency and care that a potentially serious situation actually turned out to be quite pleasant. Before I had time to think, the staff had efficiently placed me in a car and I was sent to the nearby American Hospital. On my return, they took my prescription and sent for my meds, which were later delivered to my room. A member of staff checked on me later on that day and also upon check out.
My room was extremely comfortable and I took full advantage of room service and the mini bar. Both were exceptional in terms of efficiency and quality of food and snacks. My room overlooked the Bosphorus and it was so comfortable that I was very happy to be laid up there. The TV channels were also of a high quality and I got to catch up on all my favourite TV shows.
I really could not speak more highly of the staff and overall standard of the hotel. It showcased service at the highest level.
I am already looking forward to my next visit!
29 September 2013
Rated 5.0 out of 5.0 by sami915591 staff
special thanks to ms melis who gave me excellent attention and professional service
28 September 2013
Rated 5.0 out of 5.0 by Hussam Excellent hotel
Excelent hotel ina very good location. Friendly staff and good service. The rooms have excellent view.
27 September 2013
Rated 5.0 out of 5.0 by AccidentalTourst Fabulous
I was in this hotel for 10 days august 2013, the suite was adorable, the staff was helpful, the breakfast was good
room sea view is very nice, the room is very calm and comfortable
the hotel is very close to Taksim square where food, shopping centers are available a mosque is no very far from the hotel
26 September 2013
Rated 5.0 out of 5.0 by Osamah Best supreme hotel at Istanbul
Apart from a below average breakfast buffet comparing with its cost, the hotel is simply Amazing in all other aspects.
25 September 2013
Rated 5.0 out of 5.0 by Ousama Best in Istanbul
Always nice to stay at the InterConti. The staff are so warm and friendly they make you feel at home. The luxury suits, beds, and aminities make you indulge in a unique experience. Let alone the view on the Bosphurs, and lovely cuisine. I always want to come back to this place. It has been like this for the past 15 years :)
24 September 2013
Rated 5.0 out of 5.0 by Motaem Great Hotel
Very friendly staff, clean and caring. the location is great as well.
22 September 2013
Rated 5.0 out of 5.0 by prov93 Great Room and very comfortable bed!
Was not happy with my room and was kindly upgraded to a suite with it's own Jacuzzi! Divine room and service especially from Ms. Victoria (Customer Relations Manager). Had an exceptional stay so thank you!
18 September 2013
Rated 5.0 out of 5.0 by khunaizi intercontinental Istanbul
excellent location and rooms are amazing food was very good
swimming pool just amazing with the fitness center
05 September 2013
Rated 5.0 out of 5.0 by Dani52 Breakfast
My stay has been excellent, except the breakfast for which I found the cost too high.
You should let free the guests to pay for what they really wish to eat, or, at least, reduce the total price.
04 September 2013
Rated 3.0 out of 5.0 by Oussama Comfortable stay and pleasant exept check out
It was a lovely stay exept the check out the reception guy insisted that I get a late check out only at 14:00 am as I am a platinium member only!!!!this is ridiculous the way he acted a s his answers where take it or leave it ( we can not at all).,.
I found it so ridiculous for a platinium member and that I spend too much money per month in you IHG hotels and for a small issue he made the good things going bad....
18 August 2013
Rated 5.0 out of 5.0 by almeglad nice and comfortable
Nice and comfortable place ,happy time you can stay their
14 August 2013
Rated 4.0 out of 5.0 by Digo good experience
As a ihg member , my experience was good, the stuff did they best comparing to other hotel.
my comments only that the Ac was not strong enough for my suit and the front desk had no idea about the type of my reservation
14 August 2013
Rated 5.0 out of 5.0 by bannobhon It was convenient to everything.
Everything was delicious.
Staff are polite, sensitive to the waiter restaurant.
I especially want to emphasize the concierge.
All were on top.
I am very pleased with their work.
Thank you so much.
Just for that, you should return your hotel.
12 August 2013
Rated 5.0 out of 5.0 by Soly Lovely Istanbul
We went to Istanbul in July, 2013 ,as part of our Europe vacation .We stayed in the Intercontinental hotel for 9 nights. The hotel has a privilege location , very near Taksim Square , restaurants , shopping and public transportation . The hotel is very beautiful and has great facilities . The spa , the gym and a lovely pool add convenience to your stay , not to mention their excellent restaurants and bars. The rooms are beautiful , very clean an have lovely views . I recommend the Bosphorus view rooms . We recommend this hotel one hundred percent .
05 August 2013
Rated 2.0 out of 5.0 by Alice13 Average Public Area, Tired Rooms
I felt the public areas were certainly adequate. However I felt the rooms suffer from a much needed overhaul. They were tired and worn.
Additionally, the person came to do my nightly turn down at 6pm. I was in my room getting ready to go out for the evening. I asked him to come back later but he pretended not to understand English and kept insisting, "water or towels".
The breakfast buffet was hardly worth the cost. The food choices were quite limited and tasteless.
01 August 2013
Rated 5.0 out of 5.0 by Doon Anniversary celebration
My wife and I spent our most memorable anniversary celebration at Ceylan Intercontinental. Special room decoration for the anniversary was a pleasant surprise when we entered the room.
01 August 2013
Rated 5.0 out of 5.0 by Aziz74 comfortable bed
last week ,once again I decide to stay in Intercontinental ceylan hotel in Istanbul.really I liked .and I notice some new changes in the lobby floor .new restaurant .view of istanbul is nice when you look at from the N floor.my decision since my first time to stay in this hotel in last January is to prefer this hotel for my next visits .and I did .also i decided to get Ambassador membership .
10 July 2013
Rated 5.0 out of 5.0 by sultan666 excellent and welcoming
`had a very good experiance, and the location is great
06 July 2013
Rated 4.0 out of 5.0 by Hafran Good environment
Location is excellent and I enjoyed my stay, breakfast was very poor
04 July 2013
Rated 5.0 out of 5.0 by yehiajewlre Perfect hotel stay in Europe and see Aisia from your window
Every thing is perfect ,, in the heart of istanbul , very nice staff
19 June 2013
Rated 5.0 out of 5.0 by Firas Members Respect
The reception staff were great from the minute i presented my self, they have even extended warmer greeting once they know that i am Gold Ambassador member and i was upgraded to suite.
The comfortable, cleaned and organized hotel will make me again make a choice to stay there once i am in Istanbul.
12 June 2013
Rated 5.0 out of 5.0 by Alawami Great Staff
The staff is great and helpful. The rooms have nice view and big enough including the bathroom. The hotel seems to be renovated.
07 June 2013
Rated 5.0 out of 5.0 by Paulina21 Exceptional staff
I had the pleasure of staying at the hotel over what was a very difficult weekend for the staff during the recent demonstrations. With riot police outside and tear gas canisters being fired, the staff were incredibly professional and resourceful. They made sure the guest experience was a very pleasurable one and kept all services going without missing a beat. I cannot speak highly enough of all the staff and thoroughly enjoyed the hotel's facilities.
07 June 2013
Rated 4.0 out of 5.0 by NAIS General
I am a Platinum Ambassador (used to be Royal before I stopped travelling). I am loyal to Intercontinental brand. The staff are very cordial and helpfull no doubt about it. Once I lost a book at the swimming pool and before I checked out they managd to buy me a new one. This was amazing considering the effort required to find it in Istanbul book stores.
My only comment is to change room furniture and colors would give it a fresh look and provide clients with a new experience. One small item which I thought should be irrelevant is the wifi use is charged to customers
04 June 2013
Rated 5.0 out of 5.0 by Tworivers59 A great place to stay
One of the nicest hotels I've ever stayed in (and I've stayed in a few!). The staff are very friendly and helpful in all departments.
It's a good location and the only downside were all of the roadworks going on around the hotel and Taksim Square, but that's not the hotel's fault.
I used room service one evening, and the food / service were very good. I was upgraded to a superb room, once they knew I was in the Priority Club.
If I ever go back to Istanbul, then I would definitely stay here again.
31 May 2013
Rated 5.0 out of 5.0 by Jean75 spacous and clear room
Excellent hotel with a very professionnal staff
The breakfast should be improved with more various meals
14 May 2013
Rated 5.0 out of 5.0 by Judson Clean and comfortable room, atmosphere overall is great.
Excellent overall in all aspects. Dining room atmosphere is great and the service is fantastic.
14 May 2013
Rated 5.0 out of 5.0 by Sims comfortable
as a priority club member, i always try to stay at hotels which are part of the club.
I enjoyed staying at the hotel and it was my first time but I was disappointed when I saw that part of the lobby was under maintenance and it was not brought to our notice during the reservation.
How ever, it was nice experience and the services were excellent. And if I may suggest, hope you provide an entertainment function in the lobby by having a person who plays piano.
08 May 2013