Rated 4.5 out of 5 by 175
Rated 5.0 out of 5.0 by Scott1406 Istanbul
lovely hotel - beautiful views - great staff creating a memorable stay
02 March 2013
Rated 5.0 out of 5.0 by E2r2 Wonderful Staff
Many hotels have great staff but we found this Intercon went out of its way to be friendly and helpful. The upgraded room we were in was bright during the day and really dark at night, allowing for a fantastic night's sleep. The business lounge is probably one of the best in the Intercon group with a wide variety of nibbles at night that changed every day. We will keep returning.
01 March 2013
Rated 5.0 out of 5.0 by logios Best ever!
Ideal location next to Taksim square. Excellent property, extremely friendly and helpful staff, ready to assist an any case. I recommend this Intercontinental to everybody either for business or pleasure! I had the special care dedicated to platinum ambassador member like me....
28 February 2013
Rated 1.0 out of 5.0 by Mattar Bad mattress
Mattress was very bad and too old. I asked them to change , they promised but after coming back to room I found it the same. May be every thing there became too old and expired. It was a so bad experience. My body is too pain because sleeping on that bed.
Bath room equipments also was not good working.
15 February 2013
Rated 4.0 out of 5.0 by Hamed1 Delightful Hotel
in general it was a Good intercontinental as I had the privilege of staying in& visiting many even before I join the program therefore possessing the knowledge to compare between its Hotels , the main disadvantages is the hair dresser shop( no uniform also the odour of the shop and staff was not up to the reputation of the chain , also the club launch , it was among the best in the view but as in the services it could have been better ( toilets of the club needs a dedicated worker for cleaning as I have found them not clean in more than two occasions and the verity of beverages normal and especially Alcoholic was the least of any hotel in the chain) , if the guest is visiting by car from another country it is logical that the parking fees should be less than the normal fees for driving visitors and locals coming for a tea or the restaurant as the guest is renting a room or sweet at the facility along with the parking space , the hotel should have an indoor swimming pool, also the prices of the menu and room service should be moderated and decreased you can get the same club sandwich from a Cafe 100 meters away from the Hotel with half price .
08 February 2013
Rated 5.0 out of 5.0 by oagghezzi Excellent hotel! the best of Istambul
keep with this excellente service! I will visit you again for sure!
04 February 2013
Rated 5.0 out of 5.0 by ourweekinIstanbul Wonderful Stay
Our stay at the Ceylon Intercontinental was great, partly as we were able to enjoy the club level and had a room with a commanding view of the Bosphorus. The staff were all friendly and eager to help. The room was very comfortable.
17 January 2013
Rated 5.0 out of 5.0 by Burimi Freel like in Home
The staff it is very proffessional and nice, it it like stay at home.
I'm very happy to be a guest of this Hotel.
04 December 2012
Rated 5.0 out of 5.0 by anas58 great service,great manegment and staff
Ijust love this hotel, manegment and guest relation staff are excellent , i usuallly stay in this hotel more than 50 nights per year,i really feel at home , other plus is food quality at this hotel, highly recomended, good location, all services are five star services
04 December 2012
Rated 4.0 out of 5.0 by Dunia Best location in Istanbul center
The view sea or garden both are intresting, the staff at front desk and at next out door kindly, also the serves on the phone very good
12 November 2012
Rated 5.0 out of 5.0 by ALHALABI nice location, very great service
Smiling staff, the location is very nice near Takseem, and infront of Bosphorous , you really can enjoy the hotel.
04 November 2012
Rated 1.0 out of 5.0 by Emirati Ambassador member's horrible experience
Extremely poor service. My return reservation was cancelled 3 hours before my arrival despite my luggage was kept in the hotel and my Credit Card was blocked with 5 times the amount required!!! At 11 pm I received a call saying it was their mistake! Despite this no compensation was given!!!
All efforts to explain that I was with family and children, they didn't hesitate to sell my confirmed rooms at higher price to others because some front desk staff got paid!!! This is the worst hotel that hotel I have ever been to!!!
03 November 2012
Rated 5.0 out of 5.0 by Rolando Pleasant and Memorable Stay
My wife and I thoroughly enjoyed our stay. We valued the proximity to the landmarks via the taxi service from the hotel and we found good local restaurants to be within walking distance. We will strongly consider staying at one of your properties in the future. The concierge service was helpful and assisted us with our luggage.
27 October 2012
Rated 5.0 out of 5.0 by SaintHahn very nice staffs
welcome at the front desk was excellent!
guest service manager and her team was very nice!
Pool and spa was very good!
Breakfast at the room was delicious.
Bell desk team was outstanding you feel like at home.
I stayed at the deluxe room at the 5th floor this time.
Next time I will stay at the high floor.
Thank you everyone at the Ceylan.
17 October 2012
Rated 5.0 out of 5.0 by Lynn100 Great service and friendly staff
From the minute we walked in the door to the minute we left we felt well looked after. We had a club room with club lounge access which is well worth it. Excellent view of the Bosphorus, comfortable room with good facilities.
It is a bit of a trek to the main tourist attractions but the public transport is excellent and is almost door to door :)
17 October 2012
Rated 5.0 out of 5.0 by Susan45 Intercontinental Istanbul
We recently had a chance to stay at the Intercontinental Istanbul. The location couldn't have been any better! Shopping, food, transportation and the view was excellent. The area is very safe as that was a major concern for us. We did not want to spend so much time waiting for taxis. We could easily walk to everything we need during the evenings. During the day, when we went sightseeing, the staff at the hotel was very helpful and efficient in having a taxi available for us within a few minutes. Nightlife is abundant and restuarants are plentiful.
05 October 2012
Rated 5.0 out of 5.0 by Hadz Great Service & Comfortable Sleep
Stayed in the hotel for a weekend. Service staff were very nice and room was clean and very comfortable. Hotel location is central in Taksim area - I highly recommend the place and would not hesitate to try it again next time!
02 October 2012