Rated 4.2 out of 5 by 104
Rated 5.0 out of 5.0 by Michigananders Amazing Staff
This is the 8th year we have vacationed at the Intercontinental Presidente Ixtapa. We began with just one week, but for the past several years, we have vacationed there for two weeks,mainly due to the wonderful service. Our experience has always been amazing, mainly due to the wonderful staff at the resort. They meet our every need, are always willing to help with anything, and make us feel like we are at "home". In fact, they greet us when we arrive each year with "Welcome Home!" They remember from year to year what we drink, that we like toast and bacon (the bacon there is the best!) for breakfast, etc., etc.! Our stay is wonderfully memorable each year. The change made this year with offering a different type of cuisine each night of the week was wonderful and we really enjoyed this feature. Thank you for giving us the best vacation ever each year!
25 March 2015
Rated 5.0 out of 5.0 by Mich2308 cama y almohadas super comodas
Me encanto el srvicio que obtuve durante mi estancia y lo que mas me encanto fueron las almohadas.
25 March 2015
Rated 4.0 out of 5.0 by Nancy2205 Oceant Front la mejor ubicación !!
Habitación súper cómoda y con la cercanía al mar. Lugar para descanso total y los masajes que ofrece el spa 100 % recomendables. Lo que no me agradó es que siga habiendo preferencia por atender al huesped extranjero que al co nacional. La comida muy rica en el rstaurante La Isla" pero al de "frutas y flores" le falta sazón....no sé si sea debido al chef...pero sí que es diferente.
23 March 2015
Rated 4.0 out of 5.0 by LLK95 Great service
Wonderful staff! Everyone working at the hotel was extremely attentive to our needs. The food and presentation was wonderful. The rooms can use a little more attention and upgrading but overall the hotel met our needs. We would recommend the hotel to our friends as we enjoyed the feature of all inclusive food and drinks!
21 March 2015
Rated 3.0 out of 5.0 by danroj NO RECOMENDABLE
pense que era uno de los mejores Hoteles, pero me decepciono. Comida mala segun que era para Personas de Canada, Instalaciones del cuarto ya muy acabadas. Me Decepciono.
17 March 2015
Rated 3.0 out of 5.0 by Nancy2015 Good Hotel great location on Beach
Clean hotel but does need updating. we did have a new bathroom with nice new larger tiles, although no faceclothes were provided. Food average and mostly mexican cuisine, nothing for north american cuisine for a larger hotel catering to a lot of Canadians. Excellent shopping right across the street and very safe.
17 March 2015
Rated 4.0 out of 5.0 by jrmhc Great food, great service, great vacation
We had a wonderful time. When we had problems your staff was there to help. I was unable to access the internet through my cellphone, the staff at the front desk as well as your IT person were able to find a solution. Everyone one seemed willing to answer questions and provide directions and suggestions. Mary Lou in the Sports Bar was a delight and when asked, was more than will to help with our Spanish.
The food was some of the best I have ever had at a resort. The evening dinner themes were fun as well as good. Especially the Fiesta.
I wish we had a couple more days.
Thanks for a great time.
11 March 2015
Rated 4.0 out of 5.0 by Luca's mom great food and service, feels like home
This is an older hotel which looks like that on first appearance. However, this staff is very experienced and well practiced and trained on how to provide the best of service. This is evident in the restaurants (chefs and servers), on the beach, in the cleanliness of the rooms and at reception. Our family has food allergies and this staff was very helpful in helping us deal with that. We love walking to our room. Many of this hotel's rooms do not need an elevator to get there.
The hotel could use a major renovation, however that may well ruin its wonderful charm. I would settle for new washrooms though, especially the public washrooms. This was our second year here and we chose this over two other hotels that we had stayed at in Ixtapa previously. We will stay here again.
Thanks Rosario and Carlos. Bravo!
11 March 2015