Rated 4.4 out of 5 by 141
Rated 5.0 out of 5.0 by ksc1 Happy with the stay
The stay was good as usual, very predictable. The staff are very friendly too. Breakfast was very good.
25 August 2014
Rated 4.0 out of 5.0 by kevinv Fisrt Stay Intercontinental Jakarta
As previously submitted. See review on intecontinental posted on IHG website.
Overall very good hotel but little short of Ambassador recognition
24 August 2014
Rated 4.0 out of 5.0 by kevinv First Stay Intercontinental Jakarta
We stayed in the Crowne Plaza last time we were in Jakarta so expected slightly better in the Intercontinental. The location is more for the businessman than pleasure as the hotel is not close to anything for toursists even a Mall.
The Staff are its main asset and are very attentive, I wish the UK hotels had half the quality and personnel this hotel had.
The room was very nice, and the main restaurant which served up incredible meals at Breakfast, Lunch and Dinner, again if the UK hotels were half as good.
My only concern is that on the first week we did not get any benefits from Ambassador status, except the fruit and newspaper. I know I was using my well earned points on this trip but also paid a large sum for Ambassador Status.
The second week we were given access to the Club Lounge. Now this I would prefer than a free room upgrade.
Overall the hotel was very nice but the room upgrade and the club lounge we were given in the Crowne Plaza was much better...
24 August 2014
Rated 5.0 out of 5.0 Clean and comfortable room
Just hope that there are shopping areas closer to the hotel.
19 August 2014
Rated 5.0 out of 5.0 by kevinv Intercontinental jakarta
Good hotel although not conveniently for downtown Jakarta but we'll provided facilities within the hotel (more gearedup for business)
Overall a very pleasant and comfortable stay.
18 August 2014
Rated 4.0 out of 5.0 by jcastell Intercon Jakarta
Excellent property, extremely slow restaurant service
13 August 2014
Rated 5.0 out of 5.0 Comfortable stay
It was such a great hotel to stay.. Eventhough I stayed there only for one night to celebrate my birthday with my precious sister.. The room was so well prepared.. When I entered the room I felt so homie.. The cleanliness also was so great.. I love the breakfast time.. Waiters in breakfast time are very welcome and quick service with the pool view it was very relaxing.. One thing that you have to improve is the reservation team, because I was so clearly mention what I requested and attached in my email.. But the confirmation that came from your reservation's email didn't match at all until I sent it again my request to them.. And also when I wanted to book a room in your hotel, the operator transfered my call to: 1. Reception and 2. Reservation.. It was not good to inform you guys so many time that I want to book even only for 1 single room.. But overall I enjoyed staying in your hotel.. The welcome and farewell are very good.. Thank you.
13 August 2014
Rated 5.0 out of 5.0 by Voyager101 5 star hotel with 6 stars services
the staff are well trained, efficient and fast to respond to requests. Always accommodating and eager to assist. one of the best crews I have seen in Asia. Keep up the good work!
11 August 2014