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Johannesburg O.R.Tambo Airport

Rated 4.7 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by Great stuff Very convenient and luxurious stay. Helpful and friendly staff who helped us when we had a delayed flight, they helped with a late checkout and let us use the hotel facilities - it is that sort of service that keeps me loyal to the IHG group of hotels. Pat on the back to all of you ! 05 July 2014
Rated 5.0 out of 5.0 by Excellent Staff from door, food, housekeeping to management Thank you to the staff who did a fantastic job in every way. They went above and beyond their duties to accommodate myself and three children. Superb training and customer service. The door men working are the best I've seen around the world. They provided door to gate help with luggage and were knowledgable of the airport facilities. The location is a tremendous help. Thanks again. 04 July 2014
Rated 5.0 out of 5.0 by Great 5 star hotel right at the airport! Great staff, beautiful interior and high quality rooms. It is like an oasis when you've been on a long flight! One of the best features is that you only have to walk across the airport to get there! The porters are especially helpful and walked me all the way to my gate when I departed. The restaurant/lounge is relaxing with a great variety of food and drinks with a great staff. Overall, a wonderful experience! 02 July 2014
Rated 5.0 out of 5.0 by Leisure Stay in South Africa After 2 weeks in tent camps on safari, we decided to treat ourselves to 3 days at the Intercontinental at Tambo Airport. We found the bar/lounge a very inviting place staffed by personable young men with great English skills and positive attitudes. The highlight of the stay was our spa experience. Our advice: buy a membership, get the associated discount, and go as often as you can. Finally, there is a shuttle that runs every 20 minutes from the IH to the Emperor's Palace Casino and Hotel. There you can enjoy stage shows, good, value priced eating venues, and a little gaming if you are so inclined. A fine stay that we will repeat someday. 27 June 2014
Rated 5.0 out of 5.0 by A hotel fit for purpose I was on business flying in and out of Johannesburg daily so the hotel suited my needs down to the ground. A minutes walk from the terminal to the hotel. I was very impressed by the room service and their ability to get food from the kitchen to my room while it was still hot. Something of a rarity amongst hotel in general around the world. I will make the Intercontinental at Johannesburg O R Tambo airport my destination hotel when next in Jo'berg on business for sure. 22 June 2014
Rated 5.0 out of 5.0 by Amazing Hotel I recently stayed at the Intercontinental for one night after finishing a safari in Namibia and Botswana. I can honestly say thisis one of the best hotels I have stayed in with regards to service and quality. I asked for a late checkout as I wasnt flying out until 7pm the following day. The lovely receptionist gave me an extra late checkout with no hesitations at all. My room was perfect and welcoming. The bed was super comfortable and the bathroom was set up as if a friend was expecting me. The min-bar is stocked really well, and it's fabulous to have a Nespresso machine for coffee in the morning! It is expensive compared to the Hotel close to the airportwhere I have also stayed, but there really is no comparison. It is extremely well signposted from the airport, and is literally less than a 2 minute walk once outside. Compared to 15 minute walk to neighbouring hotel...a little daunting to find when you are on your own. The service and knowledge of the Hotel Intercontinental staff is outstanding. Thank you team! 19 June 2014
Rated 5.0 out of 5.0 by Stayed here twice recently whikst in transit through Johannesburg Have stayed here before. As usual, the "Meet and Greet service," this time at the domestic terminal, worked impeccably. The breakfast spread is excellent - particularly the yoghurts - although I wish you had smaller, thinner spoons so I could get every last bit out of the bottom of the pot! Ate in Quills restaurant three times. Food of good quality and freshly prepared. Reception staff as efficient and helpful as always and grateful for a late checkout on my last day. The porters were also very helpful and accompanied me and my luggage to the departures area checkin desk. Will always use this hotel when in Johannesburg and feel that many airport hotels could take lessons from hotel in how to deal with customer expectation efficiently and pleasantly. 19 June 2014
Rated 5.0 out of 5.0 by Close to Airport is Definite Plus Being close to the airport is a definite plus for this hotel. Rooms were clean however, only one hand towel was left for two people in the room but we made it work as too tired from the flight and had to get up very early to make another flight. Always enjoy staying at an Intercontinental as I know generally the service will be excellent. 16 June 2014
Rated 4.0 out of 5.0 by Good location adjacent to airport. Good location. Nice room. Food mediocre. Problem with air conditioning but promptly fixed. 16 June 2014
Rated 5.0 out of 5.0 by Great place I loved the fact that the hotel is just outside the airport's main enterance. The check-in was very fast and I was in my very comfortable and clean room in no time. The TV had great variety of channels and the picture was crystal clear and with no disruptions. The wireless service is fast and very reliable. I simply loved the place and I will definitely stay again there in my future travel to Joburg 12 June 2014
Rated 3.0 out of 5.0 by Great Staff and Room Service The Staff at the Reception was warmth and friendly. They attended to us with enthusiasm and competency. We ordered room service, but it fell short of expectation. The Chef very kindly apologized to us and made amends. Overall, we had a pleasant experience, knowing that they cared about their service and always ready to improve. 11 June 2014
Rated 5.0 out of 5.0 by Excellent Food The hotel has a very good location, Just 100 m walking disctance to airport terninal. Excellent food! 11 June 2014
Rated 5.0 out of 5.0 by Great location and service We have stayed at this hotel a number of times and it never disappoints. Great rooms, terrific location and the restaurant is surprisingly good. 09 June 2014
Rated 5.0 out of 5.0 by Comfortable and convenient hotel Very comfortable and convenient hotel, close to the airport and will easy access to local amenities and the city. 09 June 2014
Rated 5.0 out of 5.0 by good experience comfortable overnight stay and good service made this a memorable experience 09 June 2014
Rated 5.0 out of 5.0 by sehr angenehme überrraschung Hervorragende angenehme Atmosfähre im ganzen Hotel bereich 03 June 2014
Rated 4.0 out of 5.0 by Another memorable stay It has always been a pleasure to revisit this, one of our favourite hotels and this occasion was no exception. We look forward to returning in the near future. Thanks to all the staff at O R Tambo Intercontinental that work hard to make this the special hotel that it is. 28 May 2014
Rated 5.0 out of 5.0 by The best airport hotel I have stayed in! This is the airport hotel which is not an airport hotel; slap bang in the middle of OR Tambo airport, you feel as though you are a million miles away from the throng of travelers and planes. It is a haven where you can rest your weary limbs, climb into a comfy bed and have excellent staff look after you throughout your stay. Thank you for the best airport experience I have ever had; I am sorry my stay there was so short! 05 May 2014
Rated 5.0 out of 5.0 by My Favorite Hotel I have stayed here several times and have always had superb service from the friendliest and most helpful staff of any hotel I have stayed at. Jason deserves special mention this time. He would always recognize my car nearing the hotel, open the security bar and then offer to park my car for me. Very friendly. People like him make this a great place to stay. They had a surprise snack tray delivered to my room every day. They just always go out of their way to make my stay memorable and incredibly comfortable. This has become my most favorite hotel in all the world. I highly recommend it. 02 April 2014
Rated 5.0 out of 5.0 by Very comfortable I only slept the night so cannot comment on restaurant or bar services. 24 March 2014
Rated 5.0 out of 5.0 by WELCOMING STAFF. EXCELLENT ROOM. WELCOMING STAFF. EXCELLENT ROOM. MY FAVORITE HOTEL WHEN IN AFRICA. 09 March 2014
Rated 5.0 out of 5.0 by WELCOMING STAFF. EXCELLENT ROOM. WELCOMING STAFF. EXCELLENT ROOM. MY FAVORITE HOTEL WHEN IN AFRICA. 09 March 2014
Rated 5.0 out of 5.0 by always a pleasure... perfect location...friendly, courteous staff...great food...fluffy pillows...a comfy bed...an easily accessible business center...plenty of hot water for an outstanding shower and/or bath...a good-sized bathtub...a sublime experience it was...many thanks.... 04 March 2014
Rated 5.0 out of 5.0 by Always a fantastic stay at Interncontintal OR Tambo Excellent as always - staff go out of their way - fantastic I stayed in th Sandton Towers Intercontintental on Wed 18 Feb and actually advised the night duy manger that they need to come to OR Tambo Intercontinental for lessons and that you guys put them to shame! Well done and thank you for always making us feel right at home Bev 20 February 2014
Rated 5.0 out of 5.0 by Excellent overall service I can say that apart from the room slippers being much too small, every single other aspect of my stay was first class. I will definitely recommend OR Tambo IH to friends and colleagues. 03 February 2014
Rated 5.0 out of 5.0 by Excellent Hotel I found this to be an excellent hotel with a great location across the street from the airport. My room was clean, quiet and modern and I found it to be very comfortable and safe. The WiFi in the room was very fast and unlimited which was a real plus. The hotel staff was friendly and made check in and out very easy. I had dinner and breakfast at the restaurant in the hotel and the menu selections, food quality and service was way beyond my expectations. In the future I will always book my stay at this hotel as I pass through Johannesburg. 09 January 2014
Rated 5.0 out of 5.0 by Nothing short of outstandung As above.from the doorman Jason? Telling me where I could sit to relax to the apples in the room,the endless tea coffee and complimentary water.i loved this warm friendly hotel. 25 November 2013
Rated 5.0 out of 5.0 by Dining experience Dinner at Quill's outstanding and breakfast choices excellant. Look forward to staying at this hotel again on future trips to Johannesburg. 08 November 2013
Rated 5.0 out of 5.0 by Best choice for an overnight layover We chose Intercontinental at the airport mainly for the convenience of "walking" across from the Terminal, for an overnight stay to take a long haul flight the next day, and save ourselves an avoidable journey into town. Found overall room and services excellent. Only wish they would put in extra bottles of drinking water for dehydrated travelers like us ! 08 November 2013
Rated 5.0 out of 5.0 by Good reception, accommodation and service I enjoyed my stay with everything in place and to my comfort and convenience. Conveniently located to the airport is another big added advantage. Keep up the friendly welcome. 29 October 2013
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Johannesburg O.R.Tambo Airport
  • O.R. Tambo International Airport
  • Johannesburg , 1619
  • South Africa
  • Front Desk +27-11-9615400

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Afrikaans, Arabic, English, French, Zulu

Pet Policy

Guide Dogs and Service Animal are permitted, however additional cleaning costs may be incurred.
  • Local Time

    8:16 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      11:00 AM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • South African Rand (ZAR)

    Accessibility

    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking