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  • 1 888 IC HOTELS
  • Book online or call:
Rated 4.1 out of 5 by 625 reviewers.
Rated 4.0 out of 5.0 by Comfortable, great location, beautiful view This is a great location walkable to the Plaza. Morning run was great. I prefer older historic hotels when possible and I did enjoy my stay. Bed was comfortable as I slept well both nights of my stay, which is rare for me. the view from the balcony was great. The staff was very helpful with a few questions that I had. I did have an issue that there was some upkeep that needed addressed. 27 March 2015
Rated 5.0 out of 5.0 by Overall experience Bell staff (outside and inside) outstanding (we had not been to the hotel for several months and when we arrived on March 21, everyone stopped and welcomed us back and said they were glad to see us); front desk (check-in) outstanding (we checked in at 5PM on Mar 21 and the person who checked us in acknowledged our membership in IHG and assigned us a suite with access to the club lounge; housekeeping staff incredible (we were on the 6th floor, room 604, and the nice lady working our area was absolutely the best ever; concierge outstanding (we accessed the club lounge for evening cocktails and morning breakfast - the staff, especially the lady who was working Monday 23 March, in the morning, was exceptionally kind, courteous, and helpful) 26 March 2015
Rated 5.0 out of 5.0 by Great experience! My spouse and I decided to come to Kansas City from Pittsburg for my birthday, which was the 22nd. I first decided on the Intercontinental because it was on the plaza and all the rooms have balconies. Checking in was easy and we decided to get a room on the eleventh floor, which included the lounge service. I am so glad we decided to upgrade! The atmosphere in the lounge was very nice. We sat at a small table by the patio window overlooking the Plaza. We enjoyed our picks from a variety of complimentary alcoholic and nonalcoholic beverages. We missed the happy hour in the early evening but made it for the dessert bar, so along with yummy liqueurs there were also delicious pastries. It was heaven! I must compliment Craig, the person overseeing the lounge. He was so nice and attentive. We really enjoyed his service. We then decided to go to the restaurant downstairs. The food was delicious. I must recommend the scallops, they were absolutely wonderful! We went to the lounge for our breakfast also. Once again we were impressed by the wonderful variety of food and drinks. The two men working that morning were amazing also. There was an older gentleman and then Rueben. The only thing that could be considered negative is that Craig called for a bottle of champagne to come to our room when he found out that it was my birthday, but it never showed up. The experience was so nice that I didn't really mind too much. I am counting the days until we come back! 25 March 2015
Rated 5.0 out of 5.0 by Wonderful Response to Ensure Better Sleep I was originally slated to stay on the 6th floor, but when I told the hotel concierge that I wasn't going to be able to sleep with the traffic noise coming from the highway below my room, she upgraded me a wonderful room on the 11th floor with complimentary concierge service. It was such a kind thing for he to do for me and I greatly appreciate it. I had a much better sleep as a result! 23 March 2015
Rated 5.0 out of 5.0 by Fantastic Experience This was our first trip to the Plaza at Kansas City. The accommodations at the hotel far exceeded our expectations. The staff was extremely courteous, professional, and very helpful. The staff made our stay very enjoyable. We had a great room with a view of the plaza - it made our trip that much more enjoyable. The bed was very comfortable and the room was decorated very tastefully. 22 March 2015
Rated 5.0 out of 5.0 by Kansas City I had a excellent experience staying at the Kansas City location. It was my first visit to Kansas City and I was there for work. I really appreciated how the staff went above and beyond to meet all of our needs. 16 March 2015
Rated 5.0 out of 5.0 by Great Service Staff was exceptionally friendly. Room was extremely comfortable and large. Overall, it was a very nice stay. 16 March 2015
Rated 5.0 out of 5.0 by Nice atmosphere and convenient I had to work unexpectedly over the weekend and the Intercontinental made may stay comfortable and enjoyable. Very convenient to the Plaza and Craig in the concierge level was great! 11 March 2015
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InterContinental Kansas City At The Plaza

  • 401 Ward Parkway
  • Kansas City , MO , 64112
  • United States
  • Front Desk +1-816-7561500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish

Pet Policy

Small pets under 25 pounds are allowed with 25 dollar nonrefundable cleaning deposit. Pets left unattended must be in a kennel. Guest will be held responsible for noise or other complaints about their pet.
Pet Fee $25.00 per night
  • Local Time

    9:36 PM
    • CHECK-IN

      4:00 PM

      11:00 AM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 15 Room(s) with Accessibility Standards
    • Parking
    • Special Needs