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Kansas City At The Plaza

Rated 4.1 out of 5 by 352 reviewers.
Rated 5.0 out of 5.0 by Another great evening. We have always enjoyed this hotel for our visit to the Plaza. 15 July 2014
Rated 5.0 out of 5.0 by Wonderful customer service, comfortable beds & clean rooms Our stay was fabulous. A few days before our check-in day we had a change in our itinerary and needed to add another night on our reservation. The customer service who booked our room was very friendly and helpful. Upon our arrival the front desk associate was also very friendly and extremely helpful. We felt welcomed and enjoyed the comfortable and clean rooms. Thank you for taking care of the property and having such a wonderful staff. 15 July 2014
Rated 5.0 out of 5.0 by Friendliness and expertise of staff All employees are outstanding, including Brandon at the Bell Stand, Nevada at the front desk, Kent and Melanie in the Club Level lounge and everyone on the Cleaning service team. 15 July 2014
Rated 5.0 out of 5.0 by Always stay here Good service and staff. Great location. Always stay here when in town. 12 July 2014
Rated 5.0 out of 5.0 by Friendly and great service As always, my experience at the IC was exceptional. Nevada was great! As always! 12 July 2014
Rated 1.0 out of 5.0 by Don't stay here... There are many hotel options in KC - don't waste you visit at the InterContinental Kansas City. The hotel is very old and tired. Everything is brown. It sucks the life out of you as soon as you walk in the lobby. The rooms are not complete. The desk does not have a lamp. The desk plugs are right at the front of the desk - so the plugs poke you in the chest while you work. The bathroom does not have cups. The shower head is very low. The bathroom vent was nasty - see picture. The bathroom sink is cracked. While the workout area contains many machines, all 4 of the elliptical machines needed to be maintained. Not one of the 4 worked properly. Very annoying. Plus, the other machines were random. Some machines had personal TVs, others did not. The only thing that saved my stay was the staff. Overall, a nice group. Too bad they have such a miserable environment! Again, save your trip and stay at another hotel... 10 July 2014
Rated 5.0 out of 5.0 by Nice room and great restaurant Very nice room and comfortable bed. The room was spacious and overall very clean. Just beware when you pull out the mirror in the bathroom it probably has not been wiped down. The door jams had not been wiped clean in a while and dusted. The restaurant was superb for breakfast, fresh and presented very nice. 09 July 2014
Rated 5.0 out of 5.0 by Another great stay !! We had the pleasure of spending the 4th of July weekend with you and, as always, everything was perfect. Thanks again for a lovely stay. We will be back soon !!! 09 July 2014
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Kansas City At The Plaza
  • 401 Ward Parkway
  • Kansas City , MO , 64112
  • United States
  • Front Desk +1-816-7561500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish

Pet Policy

Small pets under 25 pounds are allowed with 25 dollar nonrefundable cleaning deposit. Pets left unattended must be in a kennel. Guest will be held responsible for noise or other complaints about their pet.
Pet Fee $25.00 per night
  • Local Time

    10:44 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 15 Room(s) with Accessibility Standards
    • Parking
    • Special Needs