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Kansas City At The Plaza

Rated 4.1 out of 5 by 425 reviewers.
Rated 4.0 out of 5.0 Hotel stay My wife and I thought that there should have been additional towel racks in the bathroom. Also, the bed and the TV were not in a compatible location. 11 September 2014
Rated 5.0 out of 5.0 by Great place to stay We were there for a Rotary conference and the accommodations, facilities and meals were top notch. I would highly recommend the International Continental Hotel as a place for one night or a week long conference. PDGJWE Rotary, 10 September 2014
Rated 5.0 out of 5.0 by Wonderful stay I was there because of a conference for 6 days and this hotel is top flight. Thanks to all staff for the wonderful experience. 10 September 2014
Rated 4.0 out of 5.0 by Needs a mini bar Great facility. Was attending a conference and the staff was great, but no fridge or mini bar in the rooms. Had to travel to the gift shop (limited hours) for a three dollar soda. 10 September 2014
Rated 5.0 out of 5.0 by Overall Experience The entire hotel did an excellent job hosting our Zones 30-31 Rotary International Institute of app. 400 people. 10 September 2014
Rated 2.0 out of 5.0 by Unsatisfactory The hotel staff gave me false information by telling me that I could check in at 1:30 p.m. The gal knew that we were setting up to meet guests at 2:00 p.m. on the day of arrival. She assured me that it would not be a problem. The girl at the front desk upon our arrival had a big stock of reservations that she could not get checked in. Our wedding party reserved 33 rooms and this was a poor way of accommodating our party. 05 September 2014
Rated 5.0 out of 5.0 by great service treated us as family, always remember our names, personal attention 05 September 2014
Rated 3.0 out of 5.0 by for a luxury hotel I was disappointed. We arrived @ 3:20 for check in and was told our room would be ready in 5 minutes...At 4 pm we were called to the desk to finish checking in. We were not offered any suggestions of where to go in the mean time, so we sat w/our luggage in the bar area. When we did check in the gal checking us in did not offer any information about any activities that were going on at the hotel, ie bar hours and live entertainment, restaurant hours, swimming pool hours, location for ice. We had a question about our rate(made our reservations online w/AAA rate)which clerk did not know anything about and when she asked a fellow desk clerk, the response was, "we are sold out tonight," Good for hotel but did not answer my question. After going in our room, the couches were thread bare and there was not a blow dryer for your hair. Entertainment in bar was loud enough for us to hear in our room and the next door neighbors could also be heard. Pool area was fine but the lounge chairs were shabby and few broken. There was also a sewer smell by the waterfall where we were sitting. 04 September 2014
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Kansas City At The Plaza
  • 401 Ward Parkway
  • Kansas City , MO , 64112
  • United States
  • Front Desk +1-816-7561500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish

Pet Policy

Small pets under 25 pounds are allowed with 25 dollar nonrefundable cleaning deposit. Pets left unattended must be in a kennel. Guest will be held responsible for noise or other complaints about their pet.
Pet Fee $25.00 per night
  • Local Time

    12:38 AM
    • CHECK-IN

      4:00 PM

      11:00 AM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 15 Room(s) with Accessibility Standards
    • Parking
    • Special Needs