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Kansas City At The Plaza

Rated 4.1 out of 5 by 366 reviewers.
Rated 3.0 out of 5.0 by Disappointing - Still the Best Option No sheers on the windows of our 1st room. Glass full of cigarette butts on the balcony of the 2nd room. Notice on sliding door that says lock the door........ We would if their was a lock on the door (it was broke laying on the floor) . Bottle of lotion on the floor under the curtain by the sliding door. Not enough staff at the pool 15-20 minute wait in line to get a drink at the bar. I know I have high expectations and notice everything, but this was our 5th trip on three months and I have let many things go without saying anything. I now realize that nothing will change if they do not know about it . They said fruit, cheese, and water would be sent to our room for the inconvenience of having to change rooms. That only happened after I called the next day and asked about it. Also they would give us access to the concierges lounge with our room keys. When we tried to enter the lounge our keys had not been programmed (this was somewhat embarrassing). I sent a email on July 13th to the email on our greeting letter with no response. I resent it again today. With that said the InterContinental is still your best option on Country Club Plaza in Kansas City for a full service hotel! 27 July 2014
Rated 4.0 out of 5.0 by Always a pleasure! We always feel as if we are stepping in to a second home when we stay at the Intercontinental Hotel in Kansas City. 25 July 2014
Rated 5.0 out of 5.0 by From check in to check out service was #1 at this fine hotel. Great hotel in great location. Book the club level 11 for a great view and great food and drinks in your private lounge.Beds are very nice and we loved the pool and the live music on Sat in the Bar.Will surely stay here again. 24 July 2014
Rated 5.0 out of 5.0 by Wow - just wow! Between 7 years in high travel positions and travelling for vacations, I have been all over the country and stayed in every imaginable type and level of hotel – my stay at the Intercontinental on the Plaza in KC was one of the best stays I have ever had. This was not because they did anything particularly huge, but rather because they were consistently excellent at everything they did (but they also went above and beyond a few times in the 2 short days we were there). Everyone, including the woman who helped me with an involved reservation, the gentlemen that met us in the drive when we arrived, the housekeepers, both gentlemen on the concierge floor, and even the general manager, all impressed us by consistently being flat-out EXCELLENT. High praise and thank you!! 23 July 2014
Rated 5.0 out of 5.0 by Great Service! Weekend getaway for our anniversary so looking for great location in Kansas City. This was the perfect location as it is right on the Country Club Plaza. The outdoor pool gave us a perfect spot to spend mornings. The staff was so friendly across the board, and the housekeeping was excellent. Great place to stay if going to Kansas City and the Plaza. 23 July 2014
Rated 5.0 out of 5.0 by Could not have improved on our stay From check in to departure, things were handled impeccably. Staff was pleasant and professional. The concierge floor is highly recommended, Wonderfully stocked and staffed. Attended a wedding reception there, equally professional and lovely. Wait staff , food and beverage top shelf. Great location in K C. Enjoyed pleasant pool area nicely landscaped w adequate sun and shade. Spotless fitness room and m/w locker rooms. All in all A plus. 23 July 2014
Rated 5.0 out of 5.0 Excellent Property and Location Very happy overall with our stay at Intercontinental. Very close to the plaza and many restaurants. We felt our mattress may need to be replaced kind of had a ridge around the outside and lower in the middle. Otherwise a very pleasant experience. Entertainment in lounge/restaurant area excellent! 23 July 2014
Rated 5.0 out of 5.0 by Wonderful long weekend From the moment we drive up the valet staff is welcoming, then on to the front desk where we are greeted by name, on to be the bell staff who always greet us and see to our bags, then to the suite with the fabulous views of the Plaza. it's a short memorable walk to almost anything you could want to eat and drink and the shopping is amazing. Super to come back and have a drink on the patio, the bartenders are always so ready to serve up your favorite beverage. What's not to like??? 23 July 2014
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Kansas City At The Plaza
  • 401 Ward Parkway
  • Kansas City , MO , 64112
  • United States
  • Front Desk +1-816-7561500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish

Pet Policy

Small pets under 25 pounds are allowed with 25 dollar nonrefundable cleaning deposit. Pets left unattended must be in a kennel. Guest will be held responsible for noise or other complaints about their pet.
Pet Fee $25.00 per night
  • Local Time

    10:33 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 15 Room(s) with Accessibility Standards
    • Parking
    • Special Needs