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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 486 reviewers.
Rated 4.0 out of 5.0 by the restaurant was terrible dinner makes me not go back--i found a hotel so i can visit my family in kansas city--the waitress in the oak restaurant???? was a total turn off to the great hotel..rude the language used and the gester with the fingers was acceptible.... 27 October 2014
Rated 4.0 out of 5.0 by location location nice place close to plaza grrrrrrrrrrrrrrrrrrrrrreaaaaaaaaaaattttt 27 October 2014
Rated 4.0 out of 5.0 by Good Location,nice staff, good all around helpful staff, fast elevators,clean room, all around good place. Bad, the pool was closed. 27 October 2014
Rated 5.0 out of 5.0 by Excellent Staff We enjoy every visit to the Intercontinental in Kansas City because of the staff. 27 October 2014
Rated 5.0 out of 5.0 by Excellent Great location and really friendly staff. I have never had a problem staying here. 27 October 2014
Rated 3.0 out of 5.0 Housekeeping not up to par We have stayed at this hotel on most visits to KC for a number of years and always really enjoy everything. This recent visit, to our surprise had several housekeeping issues which should never have been in a hotel of this level. Trash not emptied, water glasses not changed out, half used toiitries left from previous guest, etc.--just kept happening. We were disappointed. 25 October 2014
Rated 4.0 out of 5.0 by Nice rest at the hotel The hotel was nice and clean although the exterior looked a little run down. Even though a more modern look could benefit the hotel, the actual setting is nice and relaxed. If you are looking for business travel and a well off area, this is definitely a place to consider having the Country Club Plaza in front. 24 October 2014
Rated 1.0 out of 5.0 by Never staying here again I used to love this place but had an incident with the GM. Let's say I don't think they Care about Customers. I made a mistake with on line reservations by reserving a room the night I made the reservation instead of the intended date. They charged me a no show and said they wouldn't back it out and fix the reservation because they were sold out. Funny, how was I able to reserve a room at 8PM if they were sold out? 23 October 2014
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InterContinental Kansas City At The Plaza

  • 401 Ward Parkway
  • Kansas City , MO , 64112
  • United States
  • Front Desk +1-816-7561500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish

Pet Policy

Small pets under 25 pounds are allowed with 25 dollar nonrefundable cleaning deposit. Pets left unattended must be in a kennel. Guest will be held responsible for noise or other complaints about their pet.
Pet Fee $25.00 per night
  • Local Time

    6:44 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      11:00 AM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 15 Room(s) with Accessibility Standards
    • Parking
    • Special Needs