Rated 4.1 out of 5 by 369
Rated 4.0 out of 5.0 by Wicketma Need sound proofing
The room and hotel are excellent. The staff was fabulous and the restaurant very good. The location is perfectly located to shoppong and restaurants.
Negative -we weren't offered concierge level .
And didn't get our newspaper. We could hear our neighbor eating breakfast or talking or playing music. Also our bill was incorrect on multiple points they had to be corrected.
28 July 2014
Rated 5.0 out of 5.0 by BeckyB53 Great Relaxing Place to Stay
We had a lovely time with our family there. Four of us stayed in a Deluxe room with a cot and did not feel that we were stepping on each other. Every single employee greeted us and made us feel welcome. We will definitely stay here again.
28 July 2014
Rated 5.0 out of 5.0 by msli19 weekend get away
For a weekend getaway to KC the INtercontinental is the best bang for your buck. The location is walking distance to the plaza which means you never have to use your car. The pool is a great place to wind down. the concierge facilities are inviting. All hotel staff is very friendly and ready to assist.
28 July 2014
Rated 3.0 out of 5.0 by Nanci88 Disappointing - Still the Best Option
No sheers on the windows of our 1st room. Glass full of cigarette butts on the balcony of the 2nd room. Notice on sliding door that says lock the door........ We would if their was a lock on the door (it was broke laying on the floor) . Bottle of lotion on the floor under the curtain by the sliding door. Not enough staff at the pool 15-20 minute wait in line to get a drink at the bar. I know I have high expectations and notice everything, but this was our 5th trip on three months and I have let many things go without saying anything. I now realize that nothing will change if they do not know about it . They said fruit, cheese, and water would be sent to our room for the inconvenience of having to change rooms. That only happened after I called the next day and asked about it. Also they would give us access to the concierges lounge with our room keys. When we tried to enter the lounge our keys had not been programmed (this was somewhat embarrassing). I sent a email on July 13th to the email on our greeting letter with no response. I resent it again today. With that said the InterContinental is still your best option on Country Club Plaza in Kansas City for a full service hotel!
27 July 2014
Rated 4.0 out of 5.0 by MelBobber Always a pleasure!
We always feel as if we are stepping in to a second home when we stay at the Intercontinental Hotel in Kansas City.
25 July 2014
Rated 5.0 out of 5.0 by Marvic133 From check in to check out service was #1 at this fine hotel.
Great hotel in great location. Book the club level 11 for a great view and great food and drinks in your private lounge.Beds are very nice and we loved the pool and the live music on Sat in the Bar.Will surely stay here again.
24 July 2014
Rated 5.0 out of 5.0 by IA couple Wow - just wow!
Between 7 years in high travel positions and travelling for vacations, I have been all over the country and stayed in every imaginable type and level of hotel – my stay at the Intercontinental on the Plaza in KC was one of the best stays I have ever had. This was not because they did anything particularly huge, but rather because they were consistently excellent at everything they did (but they also went above and beyond a few times in the 2 short days we were there).
Everyone, including the woman who helped me with an involved reservation, the gentlemen that met us in the drive when we arrived, the housekeepers, both gentlemen on the concierge floor, and even the general manager, all impressed us by consistently being flat-out EXCELLENT.
High praise and thank you!!
23 July 2014
Rated 5.0 out of 5.0 by BBQPhil Great Service!
Weekend getaway for our anniversary so looking for great location in Kansas City. This was the perfect location as it is right on the Country Club Plaza. The outdoor pool gave us a perfect spot to spend mornings. The staff was so friendly across the board, and the housekeeping was excellent. Great place to stay if going to Kansas City and the Plaza.
23 July 2014