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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 586 reviewers.
Rated 5.0 out of 5.0 by Great location and value this is a very nice facilty with a great location in central KC. 29 January 2015
Rated 4.0 out of 5.0 by Handicap room i like this facility but would not have stayed if told i was getting a handicap room. 27 January 2015
Rated 4.0 out of 5.0 by Get new door locks/keys Overall I like the Intercontinental KC and it is very accommodating and comfortable. I really like the location close to the Plaza with the walking distance to restaurants and shopping. The only improvement that I can recommend at this time is that the out of date door locks and key system should get upgraded. I had to turn in my keys 4 time to get them reset. Again the staff and Hotel were great but please update the keys :) 27 January 2015
Rated 4.0 out of 5.0 by Great Stay, just a little High on room rate! Great place to stay, but I thought the over night rate was a little on the high side. But I would defiantly go back. 27 January 2015
Rated 4.0 out of 5.0 by Great Hotel for Visiting Country Club Plaza I had a good stay at this hotel. With my IHG rewards, I got a room upgrade. This gave us a spacious room with a fantastic view of the Plaza. The bed was a little firm for my tastes. My wife loved the firmer mattress. Our room was close to the elevator. The elevator isn't terribly loud, but you can hear it. My biggest issue was hearing people loudly talking and laughing as they got off the elevator and walked down the hall to their room. I didn't get a lot of sleep. However, my wife slept just fine. So, I don't think I can say it was too loud. It was too noisy for me. Our room had a couch and an upholstered chair around a coffee table in one corner of the room. It was a nice area to sit and unwind after walking around the Plaza for a few hours. Overall, this hotel is great for anyone wanting a hotel with quick access to the Plaza. 22 January 2015
Rated 2.0 out of 5.0 by Disappointing We stayed at this hotel 35 years ago for our first wedding-night Last weekend the staff that greeted us was totally not interested in sharing with us what their hotel had to offer. We found our own way to our Room. No one in the Lobby asked if the could help us during our whole stay. The view of the Plaza was beautiful. And the bed was heavenly. Was thankful for the bedding...the room never got warm. It was a cold weekend. Our towels in the bathroom were soiled and the bathroom was not totally clean. We found the Jazz bar in the Lobby. Our waiter and bartender Rob and Chris were the best of the hotel staff and service we received. We were charged for valet parking on the final bill...thankfully the house removed it from our bill. Not sure if we would ever return. 15 January 2015
Rated 5.0 out of 5.0 by A Wonderful Birthday Surprise My husband surprised me for my birthday at my absolute favorite hotel in the Kansas City area. Our room was gorgeous as it overlooked the lights on the Plaza. We enjoy being close to amazing shopping and 5 star dining at The Capital Grill. We enjoyed the concierge service on the 11 floor, which was exquisite. The food, service, and the big screen t.v. was very nice. We are active duty Air Force, and were treated like royalty. Thank you InterContinintal for a fabulous weekend to be remembered. 14 January 2015
Rated 3.0 out of 5.0 by High Quality Service! The staff provide high quality service and are extremely attentive. Room service is very good and the food is quite good. The beds are comfortable and the bathroom is fairly luxurious. If you find that your room does not have lotion then call and ask for it to be delivered and the staff will respond promptly. If you are a vegetarian, there are few vegetarian items on the menu however there are many restuarants at different price levels within a 5 to 10 minute walk or you can order a peanut butter and jelly or a grilled sandwich off of the kids menu. The hotel rooms have balconies which makes the rooms colder in winter while this is a great place in summer, spring and fall, you might want to either find a hotel without balconies for winter or ask for a room without a balcony in winter because your room might not be warm enough. 10 January 2015
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InterContinental Kansas City At The Plaza

  • 401 Ward Parkway
  • Kansas City , MO , 64112
  • United States
  • Front Desk +1-816-7561500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish

Pet Policy

Small pets under 25 pounds are allowed with 25 dollar nonrefundable cleaning deposit. Pets left unattended must be in a kennel. Guest will be held responsible for noise or other complaints about their pet.
Pet Fee $25.00 per night
  • Local Time

    6:39 AM
    • CHECK-IN

      4:00 PM

      11:00 AM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 15 Room(s) with Accessibility Standards
    • Parking
    • Special Needs