Rated 4.1 out of 5 by 608
Rated 5.0 out of 5.0 Great Service
I would highly recommend this hotel. The decor in the rooms is a little outdated, but very clean. The maid service was outstanding. They took their time cleaning and did not miss anything. The coffee station and minibar were restocked every day.
The valet and bell desk were outstanding. Very kind and quick to retrieve your vehicle.
The Oak Lounge in the lobby is a great place to end the evening and listen to music and have a cocktail.
28 February 2015
Rated 5.0 out of 5.0 by luebby excellent staff
Starting at valet, followed by doorman, bellmen, front desk, housekeeping, bar and restaurant, I could not have asked for a more pleasurable experience. A
26 February 2015
Rated 5.0 out of 5.0 by swgood Great Girls Get Away
We take a girls "24 hour" trip every year. The Intercontinental was a wonderful place to stay on the Plaza. The view was terrific and we were able to walk to all of our activities that day. The staff was extremely friendly and competent. The rooms clean and updated, but the hotel still kept the "old style" charm it had when it was built. It used to be such a treat to stay at the Alameda Plaza back in the day. The Intercontinental still keeps that experience.
The only complaint we had was being booked in a room next to the elevator shaft. We could easily hear the elevator coming and going all night. The room temperature was, also, a little high. However, no one ever turned the thermostat down.
Overall, an excellent time on the Plaza and I would highly recommend staying at the Intercontinental if you are in the area.
25 February 2015