Rated 4.1 out of 5 by 626
Rated 5.0 out of 5.0 by Bill1904 Reception
Nevada, as always, is exceptional! She is extremely knowledgable, friendly and efficient! She always makes me feel welcome and the periodic bottles of wine delivered to the room is a real treat!!! Thanks!
29 March 2015
Rated 4.0 out of 5.0 by 2concertgoers Comfortable, great location, beautiful view
This is a great location walkable to the Plaza. Morning run was great. I prefer older historic hotels when possible and I did enjoy my stay. Bed was comfortable as I slept well both nights of my stay, which is rare for me. the view from the balcony was great. The staff was very helpful with a few questions that I had. I did have an issue that there was some upkeep that needed addressed.
27 March 2015
Rated 5.0 out of 5.0 by wdsjms Overall experience
Bell staff (outside and inside) outstanding (we had not been to the hotel for several months and when we arrived on March 21, everyone stopped and welcomed us back and said they were glad to see us); front desk (check-in) outstanding (we checked in at 5PM on Mar 21 and the person who checked us in acknowledged our membership in IHG and assigned us a suite with access to the club lounge; housekeeping staff incredible (we were on the 6th floor, room 604, and the nice lady working our area was absolutely the best ever; concierge outstanding (we accessed the club lounge for evening cocktails and morning breakfast - the staff, especially the lady who was working Monday 23 March, in the morning, was exceptionally kind, courteous, and helpful)
26 March 2015