Rated 4.6 out of 5 by 90
Rated 5.0 out of 5.0 by Cat79 Excellent holiday and brilliant service
The location, the service and the hotel were brilliant
16 July 2014
Rated 3.0 out of 5.0 by chocchip Insincere Front Reception
IMPROVE STAFF TRAINING. This is my 2nd time there. All the concierge services were slow like my previous stay. The front reception was still too tough to deal with - they didn't have service mind, insincere and always lied to guests. This time I came with a group of company on a meeting. Some people stayed for 2 nights but some people stayed for only 1 night. Most of my colleagues who stayed for 1 night already checked out early in the morning for city tour. There was only me who stayed at the hotel for the evening flight, so there were plenty of rooms available for new guests. I asked for late check-out but, again, the lady at the front reception lied to me they really needed my (this) room. So I informed her I was a Priority Club member, then she immediately agreed for a 2pm late check-out. This was very stupid.
The worst experience was at 2pm sharp, there was a bell ring in front of my room while I was getting dressed. Then a man used his key card to break into my room immediately after the ring, while I was undressed and also didn't close the bathroom as I thought I was alone with the door locked. He apologized and when I checked out and waited at the library, a lady came to say she was so sorry. THIS REALLY INTRUDED MY PRIVACY. And this was also like my previous stay that anyone could break into my room.
14 July 2014
Rated 5.0 out of 5.0 by JEROMEB Best hotel ever
Amazing hotel experience.
Especially the french cook chef !
13 July 2014
Rated 5.0 out of 5.0 旅行的意义，难忘的回忆
12 July 2014
Rated 5.0 out of 5.0 精彩的旅行
11 July 2014
Rated 5.0 out of 5.0 by Nicoros 景色绝美，服务很棒
03 July 2014
Rated 5.0 out of 5.0 Magical experience at the Intercontinental
We had a wonderful family experience at the Intercontinental, and will definitely think about staying here again when we next visit Koh Samui.
The service was simply excellent and the two bedroom panoramic suite was more than we could have ever imagined it to be. Thank you!
30 June 2014
Rated 5.0 out of 5.0 by Jaujar Great Service
Went here for honeymoon, amazing location, but the best thing was how friendly and attentive the staff were.
have not had service like this in any other 5 star hotel i have stayed in.
27 June 2014
Rated 5.0 out of 5.0 by bilal109 great service with great comfort
HIghly recommended to anyone who wants to stay away from the busy streets on thai resorts. Highly recommended in you are travelling with kids.
26 June 2014
Rated 5.0 out of 5.0 by Biba Memorable experience
Luxury hideaway with excellent service and facilities. Staff were very attentive and friendly. Plenty of activities to chose or just lie back and relax. Will return for sure - 5 days was not long enough!
23 June 2014
Rated 4.0 out of 5.0 by binbin520 海景在我所住过的Samui酒店排行前列
10 June 2014
Rated 5.0 out of 5.0 by SG Urban Traveller Excellent hotel staffed by wonderfully warm team
This is my second stay at the hotel after the first visit 1.5 years ago as part of a Company week long meeting. I told myself that i need to bring the family here for a vacation.
The views here are excellent, and the property has been nicely maintained. There is tranquility throughout the hotel and villas although there are many things which can keep one occupied. We love the day trip to the marine reserve and boat trips. The children also loved the Children Activity Area with the trampoline, swings and activity room toys.
We had a wonderful time spending 3 wonderful nights. We leave with great memories and many nice photos.
09 June 2014
Rated 5.0 out of 5.0 by Jitta2000 Fantastic !!!
Best view lobby ever!! Friendliness of staff is very touching. They're always around, and smile. I'll be back again with my family.
09 June 2014
Rated 5.0 out of 5.0 by Such Excellent experience
A place that need to visit again. Friendliness of staff with an attention from management is always around.
08 June 2014
Rated 5.0 out of 5.0 by Loulou123 Best holiday ever!
I've just recently spent a week at the Samui Baan Taling Ngam Resort with my family. The resort is absolutely beautiful, paradise on earth! The staff were fabulous and could not do enough for you - flowers for my injured husband, champers & cake for my friends anniversary and the jar of yummy coconut jam I received when we left were very thoughtful gestures.(Thank you Supakorn!)
There is heaps to do at the resort, you can be as active or as lazy as you want. Recommend the trip to Ang Marine National Park - the scenery is amazing.
Can't wait to go back!
06 June 2014
Rated 5.0 out of 5.0 by Howard.W 专业而热情的服务
01 June 2014
Rated 5.0 out of 5.0 by Rh5700 Management involvement
This resort is run by a management team that are fully connected to their staff.
The general manger was very accessible and visible around the resort which I am sure led to the superior service that we achieved.
The staff were splendid and even went out of their way to help us celebrate our 40 year wedding anniversary even thought we had not told them directly of our event, They just saw the cards in our room. Very professional indeed.
28 May 2014
Rated 5.0 out of 5.0 by manam Nice hotel, feel relax and comfortable
I stay this hotel on May 2-4, 2014. First Impression is reservation (K.Warissara). She give me the information and the suitable of my desire. She did not boring to answer me and willing. When I see the hotel. Oh! it's very nice view . I feel relax and most comfortable when I stay there. The staff is very helpful. This is the hotel that I will keep in my mind
07 May 2014
Rated 5.0 out of 5.0 by rtwin35days excellent
We had a wonderful stay. Location is incredible.
Check in was very personal and recognition of status was acknowledged. Facilities around beach are superb and restaurant with sunset views are unforgettable.
03 May 2014
Rated 5.0 out of 5.0 by Jane53 Relaxing, luxurious and with excellent service.
Location was beautiful, on the hillside overlooking the ocean. Fantastic views and sunsets. Service was second to none - they thought of everything and were on the spot immediately if we needed anything extra. The two bedroom villa was amazing - loads of space, comfortable beds and well equipped bathrooms, lovely balconies with ocean views. Room service was efficient and discreet. Choice of pools to sit and sunbathe and very good service in all of them. Only disappointments - the beach wasn't great for swimming - sea shallow and coral covered, quite a lot of flotsam and not very inviting. I felt the spa/massage/ yoga facilities were way overpriced. Fantastic breakfast.
18 April 2014
Rated 5.0 out of 5.0 by thomason545 Exceptional Property and Staff
This is an exceptional property. Located on the still pristine west coast of Samui the views are stunning.
We stayed at a Beach Front Pool Villa and were right on the beach. The Villa was private yet all the pools and facilities including the lobby were accessible by foot (though the buggy service was exceptional as well).
The Staff was the most helpful friendly staff I have ever experienced at any hotel in the world which made our stay that much more enjoyable.
We look forward to a return trip next year!
04 April 2014
Rated 5.0 out of 5.0 amazing hotel
I stayed in Intercontinental Samui for four days.Everything was great.The panoramic view in lobby，nice food and various water activities made me a joyful stay.Also the staff was very kind and helpful.I will definately come back to this hotel again in the future.
19 March 2014
Rated 5.0 out of 5.0 by P&Jcats Beautiful location, well designed, great service,friendly and dedicated staff.
The Thai people are very gracious and accommodating. Everyone was friendly, helpful and capable in their work. We enjoyed our visit and treat it as an experience of a lifetime! We would especially like to commend Pan, Petra, the Concierge, Brian, Alex, and the crew of the speedboat. All of our plans were met to he highest satisfaction, because of the helpful, knowledgeable , courteous and competent staff. The management should be proud of it's staff and recognize that it makes "all the difference."
12 March 2014
Rated 4.0 out of 5.0 poor breakfast
Poor brakfast. The beach-pool is inly gor childrens!!
21 February 2014
Rated 5.0 out of 5.0 by RayH2014 Unforgettable Sunset
Intercontinental Samui is located on a small hill where you can see beautiful ocean view and sunset.
The staff there is very friendly, especailly the resort Mr. Juan.
08 February 2014
Rated 5.0 out of 5.0 by Beech Oz An Amazing Resort With The Most Helpful Staff
My Girlfriend and I recently visited the Intercontinental Koh Samui for 10 Days and with both of us travelling around the world throughout the year for work, we stay in a lot of luxury hotels and experience many different cultures but The Intercontinental Koh Samui is something much different. Every Staff member in the resort gives you the feeling of being at home with not a worry in world as you are able to get back in the tranquil settings of this beautiful resort. Would highly recommend this place for couples to getaway on there own or along with other couples to enjoy a peaceful but very memorable holiday
05 February 2014
Rated 5.0 out of 5.0 by CharlesBarcelona Beautiful Property and Great Recognition of Priority Club Status
It's as beautiful as in the pictures and my five night stay was relaxing and enjoyable. Extra credit to GM Stephane and Resort Manager Juan for an almost embarrassing level of attention to ensure I got the best available accommodation as a Royal Ambassador. Also Chef Tao's cooking course including an educational shopping trip to the local market is a "must do" activity and Clement's friendly welcome at Flames made every meal there special. Thanks.
19 January 2014
Rated 5.0 out of 5.0 by Nickf13 Faultless experience
The hotel exceeded our expectations on all counts, accommodation, staff and facilities. Obviously well run so a credit to the management. I did not meet the hotel manager but must commend the room manager Juan and front desk manager Yohan.
We do intend to return.
14 January 2014
Rated 5.0 out of 5.0 by implaccable Stunningly beautiful resort
From the moment we arrived at this resort it blew us away with it's location and stunning views. It is a truly relaxing place to visit and we had a great time there as a family. The kids club is great and the beach pool and bar a fun place to hang out. The little touches like the complimentary sarong, pillow menu and beautiful bath products were lovely. The staff were friendly and attentive and the food very good too. The chef from Australian Luke was very friendly and it was nice to see him in the restaurants.Overall we had a fabulous time at the Samui Baan Taling Ngam Resort and would come back.
07 January 2014
Rated 5.0 out of 5.0 by AMT51 Best Intercontinental
Stunning location, excellent accommodations, food quality & staff excellent, room cleanliness could have been better (cigarette butts on patio never removed even after mentioning to staff). However very memorable stay.
05 January 2014