Rated 4.6 out of 5 by 136
Rated 5.0 out of 5.0 by sak11 fantastic resort
great relaxing holiday
perfect if you want to be away from the hustle and bustle however too far/expensive for daily trips to the main areas so you are a bit of a pain if you want to get out in the evenings
23 December 2014
Rated 4.0 out of 5.0 by cadgwith57 Koh Samui in December.
Overall hotel has a lot of "wow factor" for first impressions, which supported our decision for picking this particular hotel.
However we felt there was some things that weren't as good as they could have been.
1/. In our room when arrived there were good supply of bottled water (2 beside bed, 2 in bathroom and 2 for coffee), next day theses were replaced, but subsequently just 4 left in in the middle of the table.
2/. At some point someone washed out the drains (we suspect) which left our outside seating area littered with cigarette butts.
3/. There were only 2 bath towels, at one point we had a mid day shower and the room was cleaned leaving only one.
4/. Golf carts were always homed in the lobby area, which created long waits at the beach and parking lot.
5/. There were two electric outlets by the bed but one was used for the clock which was inconvenient,
6/. Service on the beach was sporadic, however the staff there in general were very friendly.
7/. We felt the food was expensive for the area and mediocre.
These might sound a bit picky, but as the most expensive resort in the area we felt that it is important to give constructive feedback to help keep the high standards and keep the "wow factor" throughout the stay.
22 December 2014
Rated 5.0 out of 5.0 by BC87 The most beautiful private beach owned by hotel
Fantastic Reception and Concierge Services
Unique dinner experience on the beach-Flames, you can never miss it !
Best choice when travelling to Koh Samui.
20 December 2014
Rated 2.0 out of 5.0 by cacharin Reward night @here has no valueable even though you are ambassador plat.
I am IHG Platinum Ambassador member, but I am not sure that my room already upgrade(I stay in guest room with my reward night). There is No complimemtary mineral water in room / No complementary special gift for Ambassador member / No complementary newspaper in the morning.
Hotel staff toll me that My room is reward night. I cannot access to member club lounge even though I pay more money, I must stay more than 3 consecutive nights, Club access upgraded will available to pay or upgrade.
Reward night @here has no valueable even though you buy more point for this.
18 December 2014
Rated 4.0 out of 5.0 by ALFREDO01 HOTEL SERVICES
EVERYTHING WAS FINE, JUST TWO THINGS I CONSIDERED WRONG, 1 THE PILLOWS PROVIDED GAVE ME BACK ACHES. 2 I HAD A SLIGHT PROBLEM WITH THE CHECK OF ONE DINER IN PARTICULAR, BECAUSE THE HOSTESS TOLD ME ONE PRICE AND IT WAS COMPLETELY DIFFERENT FROM WHAT I WAS TOLD.
MY OVERALL EXPERIENCE WAS VERY GOOD, I LIKED VERY MUCH THE HOTEL.
18 December 2014
Rated 5.0 out of 5.0 by Mario123123 Relax in Paradise
We stayed 5 nights in the Two Bed Room Villa with Club Access. The Villa is well furnished with a awesome view.
The hotel is on a quiet beach without a lot of tourist and there is only one small other Hotel in the neighborhood.
The entire staff is very friendly and accommodating and make you feel welcome.
The breakfast has a very good selection and a very good quality.
So the Hotel is perfect for a relaxing Holidaytrip.
We will choose the Hotel again for our next trip in this area.
14 December 2014
Rated 5.0 out of 5.0 by vegi 洲际度假酒店的旗舰
11 December 2014
Rated 5.0 out of 5.0 by JBG89 Great property
Exceeded expectations! Exceptional service and view was breathtaking - I wouldnt bother splurging with the beach villas however as the view from above was better
10 December 2014