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Kuala Lumpur

Rated 4.1 out of 5 by 353 reviewers.
Rated 4.0 out of 5.0 床铺舒适 很满意,价钱贵了点。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 18 July 2014
Rated 4.0 out of 5.0 Spacious Room and Great Service I liked how the double king room was laid out. amenities were up to date. no shabby appliances - in fact most if not all features are quite state of the art. Service is also another notable aspect with this hotel - everyone we met is very helpful and sincere. check in and out is easy and small requests are accomplished fast and without any complaints. 17 July 2014
Rated 5.0 out of 5.0 by Now one of my favorite Intercontinental properties. Thanks to my ignorance regarding Vietnamese visa policies I found myself staying overnight in Kuala Lampur. Other than the rather pricey shuttle service the hotel exceeded my expectations. Wonderfully situated, the aforementioned shuttle provides an opportunity for some lovely photos of the city's skyline. Upon check-in I informed them that I would not be making my original reservation at the Intercontinental in Ho Chi Minh and the reservation was cancelled for me. The room was nicely equipped and well ventilated. The bathroom had a wonderful tub that actually fit my 6'1 frame comfortably. When I needed to have a passport photo taken the concierge provided excellent directions, and the business center had all of my visa paperwork printed and waiting for me. Thanks to an unexpectedly wild night I cannot comment on the breakfast, but the lobby bar was lovely and the staff attentive. There was some construction on an adjacent building that caused a few brief bangs but nothing that kept me up. The Ambassador check-in desk took care of my return shuttle with ease. I look forward to coming back for more than a night. 16 July 2014
Rated 5.0 out of 5.0 by Always such pleasant staff I stay here regularly on business and it is always trouble free although the Club Rom was under refurbishment at the time but it has to be done at some point but the temporary Club Room was lacking in choice and atmosphere. The staff as usual were extremely pleasant and always nice to deal with but small signs of decay were showing like the card readers in the lift hanging off the wall and not accepting the room key and needs to be addressed as part of regular maintenance. Overall it is a pleasant experience stay at the hotel 15 July 2014
Rated 5.0 out of 5.0 by Good Conceirage Convenient location and love the shuttle service. I am staying this hotel for the last 15 years.We also enjoyed the 31st night in 2013 with my full family. Love this hotel and never stayed in other hotel in KL. 11 July 2014
Rated 5.0 out of 5.0 by Excellent stay We had an excellent stay and were very impressed with the room and the breakfast staff, especially Faiza and Jason - they were simply amazing. Would have liked the gym to be better equipped and the lobby staff to be more knowledgeable - the Concierge staff seemed sleepy every day but perhaps it was due to Ramadan. We asked what sights to see and they told us to go on a tour instead of trying to help us understand what there was to see. Overall it was a great experience and the only reason we will probably not go back in the future is due to the limited equipment in the gym which was disappointing. Jacques 10 July 2014
Rated 4.0 out of 5.0 by Home from home The hotel is much like many more that i have stayed in around the world. However the benefit of this hotel is its staff. Everyone particularly at reception and in the restaurant were very attentive and not only served me well but demonstrated a real feeling of enjoying their work. 09 July 2014
Rated 4.0 out of 5.0 by 世界杯期间遇上停电 世界杯期间遇上停电, 很扫兴. 就是刚开场就停电,然后电视频道没有讯号. 到很久才恢复. 早上有装修的噪音, 原来打算看完电视好好睡觉,却被吵醒了. 酒店应该是不错的,只可惜我不好运刚好碰上很多的意外. 09 July 2014
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Kuala Lumpur
  • 165 Jalan Ampang
  • Kuala Lumpur , 50450
  • Malaysia
  • Front Desk +60-3-21611111

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Hindi, Chinese

Pet Policy

Pets are not allowed except for high VIP security delegation group inspection for State or Royal Family visits and guide dogs for people with disabilities.
  • Local Time

    5:16 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • Malaysian Ringgit RM (MYR)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking