Rated 4.1 out of 5 by 425
Rated 4.0 out of 5.0 by Trendy Mike Nice Biz Hotel for a Leisure Stay
A friendly staff, great location, pool, gym etc. Breakfast is overpriced and the food not that great, compared to like hotels in KL. Overall ambience is good and value fair.
15 October 2014
Rated 2.0 out of 5.0 by Just Relax Just Relax
The hotel location is good, clean but not as I expect from IC.
No kids channel ,
toilet is so noisy.
and finally, I still cannot really work out when a paid stay counts as "Non-Qualifying" stay.
i'm really disappointed because no points were added to my PC.
Although I booked two rooms.
14 October 2014
Rated 1.0 out of 5.0 by Amlosun bad customer service
I lost a charger , sent email but no reply 4days.
Front desk people not very friendly...
14 October 2014
Rated 5.0 out of 5.0 by DrKassim Excellent Staff and Service
I have never been disappointed when I stay at the KL Intercontinental. It is my home away from home.
13 October 2014
Rated 5.0 out of 5.0 by rzakirov Perfect hotel with great location and affordable prices
It was really comfortable staying in this hotel: situated in the heart of the city, safe and clean place, spacious rooms, very friendly personnel
13 October 2014
Rated 5.0 out of 5.0 by snowflakes Wonderful stay
We stayed here the first time on our engagement travel, then on our honeymoon, when it was still Nikko hotel, and a few times after that. Now a few years had gone and I was pleased to recognize that my favorite KL hotel was now part of the IHG group and an Intercontinental Hotel. This place is full of personal memories for me, but it succeeds to fulfill every time also my expectations of a premium hotel stay. Wonderful facilities, attentive and friendly staff and service, great location and all in all it offers an excellent stay and top quality, luxury accommodation.
12 October 2014
Rated 5.0 out of 5.0 by Mamdouh Mohamad Perfect Stay and welcoming staff
Everything was okay, Staff were very good, it would be greatest if the menu includes more arabic items
11 October 2014
Rated 4.0 out of 5.0 by KT78 Great hotel overall
The location is great.The stay was great, just that the IPhone dock was not functional and obviously none of the housekeepers noted that the plug was broken.The panel attached tot he workstation was not functional at all. There is no point of having a malfunctional panel if it didn't work. The breakfast was of great combination, just that they needed quick replenishing and the lining up to the resstaurant could be a bit annoying as the restaurant was obviously short of staff. I had waited the longest time for a refill of my coffee after having requested from two different waiters. I bet the best is for the waiters to leave the guests with smaller pots of coffee when the table is occupied by more than two guests. Also, be generous with the toiletries as we were two men sharing a room, it is not common for me to share things with even a close relative, especially the room was booked for the occupancy of two people in two separate beds. When I checked out, there was no clear signage or whatsoever to indicate check-out or check-in. I wonder if club members are checked in separately. The person who checked me out didn't even greet me by name. I found this part rather peculiar.
09 October 2014