Rated 3.9 out of 5 by 200
Rated 3.0 out of 5.0 Great breakfast & Club lounge staff
When I arrive the room was not ready which I spend one night down grade room till the requested room is available.
No one help me to unload my luggage from the taxi and also no one open the main door for me too.
Club lounge staff are very friendly and main restaurant too
In general my stay was good
03 December 2013
Rated 1.0 out of 5.0 by QNXUK Nice hotel but...
...unfortunately, pickpockets seem to be operating in the hotel lobby. During a recent stay at the Interconti in KL and while signing the bill upon check-out, a thief that must have been loitering in the lobby area managed to snatch my bag and walk off to a waiting car (according to hotel CCTV). One wouldn't necessarily expect that to happen in an Interconti hotel lobby anywhere, especially with lots of experienced scurity and other staff around. Hopefully, this was a one-off incident.
30 November 2013
Rated 4.0 out of 5.0 by destineo Great Location, Great Beds
If coming to KL for shopping and dining, the IC KL is an excellent choice, being easily accessible by car, public transport and by foot from a variety of landmarks and malls.
29 November 2013
Rated 5.0 out of 5.0 by Concert Anniversary
A fantastic stay and spoilt for attention by all of the staff. We were not upgraded but the attention we received from Anne and all her colleagues in the club lounge was a very much appreciated trade. Very well located and a must if you are familiar with the high standards of Intercontinental hotels.
28 November 2013
Rated 5.0 out of 5.0 by Kondor A Delightful and Restful Stay in Busy Kuala Lumpur
Your hotel and its staff are to be congratulated for making the experience at this property excellent. Staff were helpful. The pick-up and drop-off service at the airport was precise.
The hotel is beautiful, clean and pleasant. The food in your restaurant is exquisite. A great stay and we thank you!
27 November 2013
Rated 5.0 out of 5.0 by raning2 Business traveler
Two nights on the club level. The room was clean and quiet with everything I needed. The club room was nice and the staff were exceptionally attentive. The hotel has a great location and easy to walk to shops , banks and business offices. Overall a great place to stay on business or for leisure.
27 November 2013
Rated 3.0 out of 5.0 by catmer A Few Things to Work on...
nice room, nice view, fixtures ok, pleasant hotel, well situated. Well stocked minibar. Nice towels, nice beddings. Easy to control the room temperature.
bad service : blocked sink when i took the room, had to call housekeeping and had to tell front desk: the sink was blocked for two days (makes you wonder how the room is cleaned if they don't notice the sink is blocked).
bad cleaning crew: sink blocked not noticed nor reported, smudges on vanity mirror when i took the room, not cleaned the following day even though i left it evidently showing, had to place a request with the front desk as housekeeping was not picking up my call.
uneven prep of the room:
first night, no bath mat
second night, shaving kit requested not provided,
third night, no face towels.
bad japanese restaurant: food is very expensive (USD 100 for one person's dinner without any alcohol) and mediocre.
25 November 2013
Rated 4.0 out of 5.0 by Yv88 Comfortable bed and strategic location.
The hotel is just located nearby KLCC with a 10 minutes walk. And, there is shuttle bus to take you to other places around in KL. The bed is so comfortable and relaxing. So far the cleanliness of the room and common area is good.
23 November 2013