Rated 3.9 out of 5 by 203
Rated 4.0 out of 5.0 by Emman719 Great hotel but i did not receive my ambassador gift.
We stayed for 1 night in Intercontinental Hotel while in transit back home.
The hotel is located about 15 minutes away by taxi from the KL Sentral Station (where the KLIA expres (airport train) stops.)
The lobby is modern and chic. The check in was smooth and I was acknowledged as an IHG Platinum Elite Member. The room was on the 11th floor. There was a welcome fruit but i never received my welcome gift.
The room was very specious with a super king size bed and a big bathroom. No views in this hotel. I called the concierge and they told me that there used to be a view but it was blocked by a newly constructed building beside it. room service is prompt. excellent service from the staff particularly Calvin the Concierge.
The hotel offers a free shuttle to the petronas towers and to Bukit Bintang Shopping District.
10 December 2013
Rated 3.0 out of 5.0 by Joe2006 Services Provided
Suggest to improve on providing good quality and quantity welcome fruits for customer. Do not make customer to chase after you for the welcome fruits, if it is already stated in the reservation form.
Provide more options such as Bonus point + BF or Dinner etc in your web site and IHG reservation site for customer to choose from.
09 December 2013
Rated 5.0 out of 5.0 by Happiness008 Should be 5 star rated - excellent value
I travel extensively and this hotel is better than some 5 star hotels I stay in. Knowledgeable, helpful and efficient staff with a quality fit out.
05 December 2013
Rated 3.0 out of 5.0 Great breakfast & Club lounge staff
When I arrive the room was not ready which I spend one night down grade room till the requested room is available.
No one help me to unload my luggage from the taxi and also no one open the main door for me too.
Club lounge staff are very friendly and main restaurant too
In general my stay was good
03 December 2013
Rated 1.0 out of 5.0 by QNXUK Nice hotel but...
...unfortunately, pickpockets seem to be operating in the hotel lobby. During a recent stay at the Interconti in KL and while signing the bill upon check-out, a thief that must have been loitering in the lobby area managed to snatch my bag and walk off to a waiting car (according to hotel CCTV). One wouldn't necessarily expect that to happen in an Interconti hotel lobby anywhere, especially with lots of experienced scurity and other staff around. Hopefully, this was a one-off incident.
30 November 2013
Rated 4.0 out of 5.0 by destineo Great Location, Great Beds
If coming to KL for shopping and dining, the IC KL is an excellent choice, being easily accessible by car, public transport and by foot from a variety of landmarks and malls.
29 November 2013
Rated 5.0 out of 5.0 by Concert Anniversary
A fantastic stay and spoilt for attention by all of the staff. We were not upgraded but the attention we received from Anne and all her colleagues in the club lounge was a very much appreciated trade. Very well located and a must if you are familiar with the high standards of Intercontinental hotels.
28 November 2013
Rated 5.0 out of 5.0 by Kondor A Delightful and Restful Stay in Busy Kuala Lumpur
Your hotel and its staff are to be congratulated for making the experience at this property excellent. Staff were helpful. The pick-up and drop-off service at the airport was precise.
The hotel is beautiful, clean and pleasant. The food in your restaurant is exquisite. A great stay and we thank you!
27 November 2013