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  • 1 888 IC HOTELS
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Rated 4.2 out of 5 by 536 reviewers.
Rated 5.0 out of 5.0 by New club lounge I am frequent customer in kuala intercontinental , I love always to stay there, very friendly staff and good service in addition to the good location. Hotel has developed a lot especially the new nice club lounge 21 January 2015
Rated 4.0 out of 5.0 by Weekend at the InterContinetnal in Kuala Lumpur A good start when we were met at the airline gate by InterContinental staff as we had booked a hotel transfer - have never experience this before. Check in was smooth. All the staff appeared genuinely pleased to have us as a guest. The workshop facilities in the ballroom/meeting rooms were excellent and staff were efficient and discrete during the set up and maintenance phases. Breakfast is bordering on sumptuous and appears to cater from pretty much all comers. The room (17th floor) was quiet, clean, well furnished and looked cared for. The room air conditioning works - although having it set on 16 degrees as a starting point is just too cold., The bed was comfortable, allowing for a good night's sleep - important for workshop presenters. The mini bar was well stocked but, as is usually the case, over priced (captive market pricing). The internet connection was stable and allowed me to send and receive e-mail, search etc. easily - the low bandwidth on the complementary internet connection is just about ok for a low quality Skype call. The hotel location is excellent, affording access to numerous shops and offices in the area. 21 January 2015
Rated 5.0 out of 5.0 by great experience ! Stayed with the family,had chosen the hotel based on location and pricing.A truly memorable experience...the staff,and particularly the Concierge and the Guest Relations Ambassador F and B were outstanding professionals..ever courteous and helpful. 20 January 2015
Rated 5.0 out of 5.0 by Comfortable bed I simply stayed here for business and I liked the comfortable bed and pillow options. Concierge people were kind and reception was attentive and fast in responding. I would recommend this hotel. 18 January 2015
Rated 3.0 out of 5.0 by My experience Problems I encountered: - I was given a drink coupon during check-in and I asked if they should offer me for being a platinum memebr then the receptionist offered me -I found hairs in the bathrub during the first night and had to remove it by myself -Paper dust on the tissue box never been cleaned -First night I asked for service and press the "Instead Service" buttom and no one picked up call for about one minute then I tried second time then someone answered my call -As I requested for an envelop, a bellboy brought me one and I asked him to bring back a large one, but he never came back and no one called an explained the reason -Drink coupons not allow to take away any can drinks. This is unreasonable as I always like to have it in my room and other Intercon Hotels allow to take away the drinks -During check-out, I found the bill was inaccurate and asked reception to check, they corrected but it took some time to do so 18 January 2015
Rated 5.0 out of 5.0 by Great Hotel Room were clean and comfortable. One minor issue - the door of the shower cubicle couldn't close properly, resulted in water spilling onto the floor of the bathroom. Centrally located, just a few minutes drive to KLCC and Bukit Bintang. Staff were also very friendly and helpful. Enquired about some IHG promotion and were promptly given the assistance needed. 16 January 2015
Rated 4.0 out of 5.0 by Nice and comfortable bed We liked the bed and size of the room, we also like the small touch when I requested for a small arrangement for my partner's birthday, though it was supposed to be a surprise, the front desk and confirmed with me about it. Thus no more surprise :( 16 January 2015
Rated 4.0 out of 5.0 by My Experiance for a 5 star hotel I was initially unhappy with the few incidents that I have experienced during my stay however, the way that the staff handled the issues was very professional and for that I would like to thank Luis, Kogi, Anne & Jason for being professionals and taking care of the issues and resolving them. 15 January 2015
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InterContinental Kuala Lumpur

  • 165 Jalan Ampang
  • Kuala Lumpur , 50450
  • Malaysia
  • Front Desk +60-3-27826000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Hindi, Chinese

Pet Policy

Pets are not allowed except for high VIP security delegation group inspection for State or Royal Family visits and guide dogs for people with disabilities.
  • Local Time

    5:58 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Malaysian Ringgit RM (MYR)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking