Rated 4.6 out of 5 by 435
Rated 4.0 out of 5.0 by nicko55 great size room with view.
very well positioned hotel with very good deals on rates. the room was an excellent scale with a good view. many amenities available and the staff were friendly and helpful.
June 1, 2015
Rated 5.0 out of 5.0 by Havebeenaround Palazzo visit May 2015
The hotel and room were very nice. The Check-in and Cashier personnel were wonderful. The SushiSamba reception staff was rude and condescending, the bartenders and servers were efficient. Many (not all) of the cocktail waitresses were rude and slow.
I expect a certain level of cordiality from the wait staff. Your wait staff seems to cater to a younger crowd, which may not have the same level of expectations. Many of the staff do not seem happy in their jobs.
I would like a coffee maker in my room. I am not fond of having to wait for room service or going into public for my FIRST coffee of the day.
Despite the small (emphasis on small) irritations, the overall experience was wonderful.
May 29, 2015