Rated 4.6 out of 5 by 433
Rated 5.0 out of 5.0 by Havebeenaround Palazzo visit May 2015
The hotel and room were very nice. The Check-in and Cashier personnel were wonderful. The SushiSamba reception staff was rude and condescending, the bartenders and servers were efficient. Many (not all) of the cocktail waitresses were rude and slow.
I expect a certain level of cordiality from the wait staff. Your wait staff seems to cater to a younger crowd, which may not have the same level of expectations. Many of the staff do not seem happy in their jobs.
I would like a coffee maker in my room. I am not fond of having to wait for room service or going into public for my FIRST coffee of the day.
Despite the small (emphasis on small) irritations, the overall experience was wonderful.
May 29, 2015
Rated 5.0 out of 5.0 by chunsah staffs kindness and comfortable
I always like to stay this hotel. All staffs are really kind and very fast respond. If I asking some amenities they bringing to the room very fast. One time I had to stay with my grand daughter so I asked refriz and crib. That staff was so nice to bring all those things right away.
May 27, 2015
Rated 5.0 out of 5.0 by danny_2015 Nice room size and great view
Great room size with a sitting area. Have a great view the mountain and city.
May 26, 2015