London Park Lane

LOCAL ESSENTIALS

Heathrow Airport (LHR) is Europe's busiest hub. Located 16 miles/26km (west) from the hotel, expect a road transfer time of 45 minutes to one hour depending on the traffic. Taxi fee: approximately £100. Taxis (London Black Cabs) are available with no advance booking from dedicated taxi ranks at each terminal. Larger vehicles are available on request; please book in advance via the Concierge. There is a train shuttle service called the Heathrow Express to Paddington Station. Trains run every 15 minutes between 5am and 11.40pm with a journey time of 15 minutes. The fare is £18.00 for Single Express Class. Allow up to 10 minutes to walk from each airport terminal to the main station. Once in Paddington station you may reach the hotel by taxi, fare: approximately £10. Total journey time to the hotel is approximately 50 minutes. London Underground - the 'Tube' - also runs regular services into central London. Fare: from £4.50. Take the Piccadilly Line direct to Hyde Park Corner station. From there the hotel is five minutes' walk. Complete journey time: 50 minutes. Please note that a busy road junction separates the Underground station from the hotel so your route is via underpasses. If you are carrying a substantial amount of luggage the short journey will be a little difficult. Gatwick Airport (LGW) is the second largest airport in the South of England, located 31 miles/52km (south) from the hotel. Road transfer time is around one hour and 15 minutes. Taxi fare: £129. Larger vehicles are available on request; please book in advance via the Concierge. A train service called the Gatwick Express runs every 15 minutes from 5.50am until 00.50am. Fare: £16.90 for an Express Class Single ticket. Journey time 35 minutes to Victoria station. You will be able to purchase the ticket on the train from the conductor; credit cards are accepted. Once at the station, take a taxi to the hotel, fare: journey time 10 minutes. The Gatwick Express is a fast and efficient way to travel to central London; however, should you be travelling with a substantial amount of luggage you will find this journey a little difficult, as luggage porters are not widely available at either station. London City Airport (LCY) has a runway surrounded by water located in the regenerated Docklands area. It's served by regional and international airlines. Located 11 miles/17km (east) from the hotel, road transfer time is around 45 minutes. Taxi fare: £79. Larger vehicles are available on request; please book in advance via the Concierge. The train service is the DLR (Docklands Light Railway) running westbound from 5.31am until 00.21am to Bank station, fare: from £4.00. The train journey is not direct so you will need to change at Bank station for the Central Line to Holborn station, then change for the Piccadilly Line to Hyde Park Corner. Expected overall journey time is 50 minutes, but is only recommended if you have a small amount of luggage. This airport has a terminal for private aviation. Stansted Airport (STN) serves a number of popular budget airlines such as EasyJet and Ryanair. Located 40 miles/65km (north-east) away from the hotel, road transfer time is around one hour and 15 minutes. Taxi fare: £129. Larger vehicles are available on request; please book in advance via the Concierge. A train service runs every 15 minutes from the airport terminal to Liverpool Street station between 5.30am and 00.30am. Fare: £18.80 Express Class Single ticket. Journey time 45 minutes. Once at the station take a taxi to the hotel, fare: approx imately £129; journey time 20 minutes depending on the traffic. Stansted has a terminal for private aviation.

USEFUL TELEPHONE NUMBERS

Concierge Phone: +442074093131 Concierge Fax: +442074933476 Front Desk: +1-800-652-3705

USEFUL INFORMATION

LOCAL CULTURE

COSMOPOLITAN

London has always attracted all nationalities due to the richness of its culture, the diversity of its society and its vibrant economy. The tolerance of the people living here has helped the city become a melting pot of ethnic groups: currently over 300 different languages are spoken in London. Be aware of the cultures around you and respect their ways.


CURRENCY

Euros and US dollars are not accepted in the UK. Most outlets accept all major credit and charge cards.


GRATUITY

It is customary to tip in London. On average, consider adding between 10 per cent and 15 per cent to your bill. Many London restaurants automatically add a discretionary service charge.


QUEUING

Queuing is still a strong British habit. Therefore, when paying at shops or purchasing tickets at a venue, always look out for the queue and join it if you don't want to cause offence. Ask the Concierge for advance tickets for tourist attractions and you'll avoid the queues altogether.


WEATHER

The UK weather changes from day to day. Wear layers so that you can remove or add according to temperature. Autumn and Winter are generally mild but wet, averaging a temperature of 8-10 degrees Celsius. Spring and Summer average 20-25 degrees Celsius but can still be very wet.


DID YOU KNOW ?

Black taxis

Taxi drivers in London are required to pass a training test called 'The Knowledge', involving memorising the location of over 25,000 streets. Preparation for the test takes two to four years, making London's taxi drivers the most knowledgeable and safest in the world. You can hail a passing black cab if it has its taxi light switched on.


Houses of Parliament

While repairs on the roof at Westminster Hall in 1914 were being carried out, tennis balls were found in the rafters believed to date back to Henry VIII. In 1761, 3,000 candles were lit during the dinner celebrating the investiture of George III and Queen Charlotte.


London Underground

The first underground system in the world now boasts 12 lines divided into 'Zones', Zone 1 being the most central and Zone 6 being the outermost ring (including Heathrow Airport). For use of both Underground and bus networks, purchase a daily Travelcard, sold at all Underground stations. When using the underground escalators, always stand on the right to allow people to pass.


London's Theatreland

There are 147 theatres in London, on average showcasing 76 plays, musicals and 19 operas daily. Many theatres offer tours which are extremely fascinating as most of them were built during the Victorian period. The concierge team will be delighted to assist you with recommendations and reservations.


Wellington Arch

Wellington Arch is the large arch located in the middle of Hyde Park Corner which can be seen from many of the hotel rooms. It was built in 1828 as a memorial to Sir Arthur Wellsey, the 1st Duke of Wellington. The immense bronze statue crowning the arch is the largest in the UK. Until 1992 the arch housed the second smallest police station, now a small museum.


WHAT TO PACK

Camera

There is so much to see - so don't forget your camera.


Loose, comfortable clothing

The weather can be changeable. Wear layers so that you can remove or add when necessary.


Pounds Sterling

We recommend you exchange some money - enough to cover airport incidentals and transportation to the hotel - before you leave home, so you can avoid queues at the airport ATMs.


Umbrella

Whatever the weather take an umbrella with you. With the English climate you never know when it could rain.


Walking/comfortable shoes

In London you really can walk everywhere - it's the best way to get around and learn about the city.


londonconcierge@ihg.com