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London Park Lane

Rated 4.4 out of 5 by 316 reviewers.
Rated 5.0 out of 5.0 by Great Service and attentiveness Our experience started with a very warm and friendly greeting and the service continued from there. Very prompt and helpful staff and well appointed room 18 September 2014
Rated 5.0 out of 5.0 by Great hotel in a great location Beautiful hotel in a fantastic central location. Didn't appreciate the groundhog day of 'room ready in 30 minutes' on two occasions 45 minutes apart. Service generally very slow in the bar area - generally not enough staff around - on two occasions having to go to find someone to ask them to take an order. All ground floor public areas are beautifully decorated and have a great quality feeling. Rooms adequate and nicely furnished - but to a far more traditional taste than the public areas. For those of us who aren't tea/coffee drinkers - a bottle of water in the room would have been appreciated. 18 September 2014
Rated 5.0 out of 5.0 by Very good stay experience, nice staff and nice hotel The whole stay is amazing. We celebrate my wife's birthday here and we received a birthday cake. the club intercontinental is great. Everyone aims to provide best service to us. Rly good stay. will be back soon:) 17 September 2014
Rated 5.0 out of 5.0 by Great location, staff and experience. This hotel is located in the heart of where a visitor to London would want to stay. I have stayed at a host of hotels in London and after my last visit I will always choose the InterContinental Hyde Park. 17 September 2014
Rated 5.0 out of 5.0 by Great service and location This hotel has the best staff I ever encountered. I had a staff who helped with my luggage and he actually remembered me and we chatted a few times during my stay and before I left the hotel. Very friendly. I was also upgraded to a room facing the front (although still not the best view) but I'm happy enough. Will definitely try to stay here again on my next visit to London. The one thing that could improve my experience even more is if I was offered a chance to upgrade either by paying certain amount or using my points . 13 September 2014
Rated 5.0 out of 5.0 by Had a wonderful stay We stayed at the Intercontinental London Park Lane for 1 night after an overnight flight. We had requested early check in, which was available. The staff at the hotel were wonderful- check in was quick and our bags arrived to our room shortly after check in (as did the travel cot for our daughter). As an IHG Platinum member, we were given an upgrade to a room on the top floor (8th I believe). Our room had a great view of the London skyline. The weather the day we arrived was not great, it rained heavily for most of the day. The hotel is well located, so we were able to walk to lunch nearby and not get completely drenched! The next day the weather was nicer, and it was just a short walk to Buckingham Palace. The hotel is really well located for getting to many London parks, which is fantastic. I went to the spa. The staff there were wonderful as well. I hope to stay here again on a future visit to London! 10 September 2014
Rated 4.0 out of 5.0 Comfortable Bed and Excelent Service The room was no big enough. Bed was great, as well as pillows Great team! 07 September 2014
Rated 4.0 out of 5.0 by Comfortable bed Very good hotel, friendly staff and very comfortable bed 06 September 2014
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London Park Lane
  • One Hamilton Place
  • London , W1J 7QY
  • United Kingdom
  • Front Desk +44-207-4093131

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, Czech, German, Greek, English, Spanish, French, Italian, Japanese, Dutch , Polish, Portuguese, Romanian, Russian, Turkish, Chinese

Pet Policy

Assistance dogs welcome.
  • Local Time

    3:26 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Pound Sterling £ (GBP)


    • Service animals allowed
    • 8 Room(s) with Accessibility Standards
    • Parking