Rated 4.2 out of 5 by 444
Rated 4.0 out of 5.0 by Debbs1 Good London Hotel Option
Great location walking distance to Regents Park and metro stops. Many restaurants nearby. Friendly front desk staff and EXCELLENT concierge service. The inner courtyard rooms are very quiet if your neighbours are not noisey and the beds are comfortable. We did not take the breakfast it is VERY expensive and there are great and cheap options nearby. WIFI was not included and this might make me not return if I needed access to the internet. Otherwise I would come back.
May 25, 2014
Rated 5.0 out of 5.0 by RRHJ Great Staff
The staff were universally friendly and helpful. This in my experience is not the norm.
May 25, 2014
Rated 5.0 out of 5.0 by Chrissie56 Comfortable room and friendly and efficient service.
We had a very enjoyable stay with friendly and efficient staff and clean and comfortable surroundings. We would recommend this hotel to anyone wishing to visiting London. Tube stations are close by for visiting most attractions.
May 24, 2014
Rated 5.0 out of 5.0 Weekend Celebration.
Excellent stay with very good location for easy access to all of London's sights.
Staff in particular are very professional and exceptionally helpful & pleasant in all they do for their customers.
May 21, 2014
Rated 4.0 out of 5.0 by Fishstain Great location and staff.
Great location - close to 3 tube stations serving 6 different lines. Very quiet in rooms- but loads of pubs and restaurants in vicinity. Staff were outstanding. Only negatives - rooms and bathrooms are on the small side.
May 21, 2014
Rated 5.0 out of 5.0 by travelerMark Great location
Excellent hotel, located very close to a Tube Station and various bus routes. If you are feeling fit you could actually walk to Oxford Street. All the staff were friendly and helpful and the room had everything you would expect or need. My only adverse finding (that I mentioned to the staff when I checked out) are the lobby armchairs which although looked nice were the most uncomfortable chairs I have ever sat in!
Will certainly stay here again.
May 20, 2014
Rated 1.0 out of 5.0 by Alan g Costly and tiny rooms
Very costly , rooms were tiny, internet was very slow and 16 pounds a day. Shower trickled out . Corridors of hotel very dingy and old. Staff were fine but the hotel is just not worth staying in.
Overall I would not recommend this hotel, its too expensive and rooms are tiny.
May 20, 2014
Rated 4.0 out of 5.0 by CelticAde1967 Excellent for a good night sleep.
I requested a quiet room when booking, and was not disapointed. Internal and external noise were non-existant and with a very comfortable bed and quiet air conditioning, I enjoyed my best night sleep in a London hotel.
Check in/out was pleasant and breakfast staff were very pleasant as well.
May 18, 2014
Rated 2.0 out of 5.0 by Jimmy Joe Worst IHG Experience
First off the staff is nice; however, niceness does not mean good service. And it was good service that was lacking among other things at this hotel.
The room does not have any international plugs. I requested one to be delivered. They said they would. It never was delivered despite repeated calls.
There were no wash clothes in the room. I called to have them delivered which was prompt. But strange thing, they are not made of cotton but some sort of synthetic.
I stayed around 120 nights at hotels last year and this internet was the slowest I've experienced. Additionally, the staff only permitted 2 complimentary devices to be logged in. I prefer to have my laptop, tablet and phone logged in to get work done on the road.
The room itself is small even for Europe standards. To shut the bathroom door you have to shuffle around the toilet. The bed was a single which I didn't know Holiday Inns even had.
As a Platinum Ambassador I am often upgraded, which didn't happen here. In fact I was assigned a room furthest from the elevator. The only perk for staying over 60 nights per year at IGH properties (being platinum) was 500 points.
May 13, 2014
Rated 5.0 out of 5.0 by Henners Another stay
Well another stay here, this time with friends we received a nice welcome and although we were too early to get into our rooms we were informed that we would be upgraded....lovely surprise. The staff here across the board are so nice...always really helpful. We will be back and we DEFINATELY recommend a stay here....many thanks to all...back soon....
May 7, 2014
Rated 5.0 out of 5.0 by focalist A Great Hotel
We enjoyed our extended stay at this great hotel close to Regent's Park. The staff were extremely helpful and friendly and would always greet us with a smile. They showed a genuine interest in how well we were enjoying our stay.
Our room on the fifth floor was clean and the beds very comfortable.
Breakfast was well prepared and even when crowded the service was excellent.
Travel from the hotel was very easy with a short walk to Great Portland or Warren Street Tube stations.
I would highly recommend this hotel to anyone visiting the great city of London.
May 6, 2014
Rated 3.0 out of 5.0 by Wolfy14 Poor Food Selection
I stayed 2 nights and on the first night I requested a Rib Eye steak only to be told they had been taken off the menu, I then asked for the Sirloin but was informed that all steaks had been taken off!! I then selected the beef rib and was initially told that that had now finished, however after complaining one miraculously became available. I did manage to get a steak on my second night but I would have to say that the quality was poor. Unless the food improves I will not be staying at this hotel again.
May 6, 2014
Rated 5.0 out of 5.0 by Irene21 Wonderful stay at this hotel
Just back from a fabulous short break in London. The hotel was great would definitely recommend it. Nice area very quiet near to tube station. Lots of nice restaurants around the hotel. The room was comfortable clean and very quiet. Buffet breakfast lovely lots of nice fresh food. Staff very attentive. All staff we met in the hotel were very friendly and always smiling and chatting making sure you were all right. Definitely be back to this hotel if we need to stay in London again.
May 1, 2014
Rated 5.0 out of 5.0 by Billyboy25 An excellent base for visitors to London
Close to tube stations and within easy walking distance of Oxford Street and Regent Street, the location is ideal for visitors to London. In an attractive and vibrant area with some good restaurants and bars and, most importantly, the streets are safe.
Our Executive room was comfortable and of reasonable size. The beds were good and a choice of pillow was offered. Housekeeping standards were high and towels crisp white and of good quality. Breakfasts, charged at a nominal extra, were particularly good but best of all were the staff. Friendly, courteous, helpful and attentive, and mainly young people from countries far and wide, the quality of the service provided was way beyond our expectations and our expectations were high!
May 1, 2014
Rated 4.0 out of 5.0 by alison57 Central London hotel
My friend and I stayed for one night as we were attending an event at Madame Tausauds last Saturday night. The hotel is only a 10 minute walk away from Madame Tausauds and Oxford Street. The staff were very polite and helpful and the breakfast was excellent. The hotel is also in a quiet area. I would stay here again.
April 29, 2014
Rated 5.0 out of 5.0 by Mauran Ideal Hotel
This being the first time that we have stayed at this hotel we were pleasantly surprised, the postion of the hotel was ideal only a short walk from Leicester Square, room was first class and the buffet breakfast was excellent. I would recommend this hotel to anyone having a break in London.
April 29, 2014
Rated 5.0 out of 5.0 by Shoe queen Great location for a city break
Stayed here for a weekend away with 'the girls' shopping and theatre etc. The hotel was in a great location, only a short walk to Oxford Street. The staff were polite and helpful. Breakfast was great, busy but all food was available and again the service was good. Would recommend this hotel and would definitely stay there again.
April 19, 2014
Rated 5.0 out of 5.0 by Henners Easy stay
10 min walk from Euston station, staff greeting was lovely, clean comfortable rooms, breakfast was vast n filling!!!! Weekend stay was really good, we always use this hotel when we stay in London...recommend it for sure...I'm back again in two weeks....
April 18, 2014
Rated 5.0 out of 5.0 by Bev60 Totally met our needs
We booked here for 2 nights using the Holiday Inn Runners Marathon Package and very impressed with everything. From the warm welcome when we checked in, quiet comfortable room, food catered for runners and the coach to take us to the start in the morning, we couldn't fault anything (well only small little niggle was shower head was a bit wonky but nothing major & only mention it on here so you may take a look at it as forgot to report it on check out!). It helped make getting to the start a totally stress free experience & also ideal to just flop in post race comfort admiring our medals!! Would highly recommend & would definitely use this Holiday Inn again. Thank you for a lovely relaxing stay.
April 15, 2014
Rated 4.0 out of 5.0 by SPELL Regular Stay
Good Solid Hotel, very good front of house staff, Restaurant and Bar are a little sterile, I have had both Breakfast and Room Service and both were positive if not top notch.
One of the best front of house Managers in London.
April 14, 2014
Rated 5.0 out of 5.0 by Aljan Marathon Package Recommended
Booked the Marathon package. An excellent stay. Staff very polite and friendly making every effort to support runners and guests. Staff even dressed as runners on the day. Well done.
April 14, 2014
Rated 5.0 out of 5.0 by Liverpoolgal Helpful and friendly staff
I was really impressed by the cheerfulness of the staff, at both breakfast time and throughout the day;nothing seemed to be any trouble and any request was met promptly and with a smile;I must mention Maria Teresa, Eva and Greta for thei ready smiles and even the Chef came out to enquire about the food:nice touch! The receptionist were pleasant and professional in dealing with their remit and even the Maintenance manager came to our rescue when the television set needed adjusting. All in all, an excellent experience.
April 10, 2014
Rated 1.0 out of 5.0 by Huvuhvjhvjhvjhv Poor everything byeeeeeeeeeeeeeeeeee
Noisy rooms and huge queues at breakfast.
April 9, 2014
Rated 5.0 out of 5.0 by Stevo12 Good reception
Reception staff very friendly when I checked in and helpful, breakfast good
April 4, 2014
Rated 4.0 out of 5.0 by ceasar43 A pleasant stay
A pleasant stay in the heart of London. I appreciated having an iron and ironing board as standard in the room. The towels were a little linty with fluff. The room was clean and comfortable. The room was quiet and allowed for a good night's rest.
April 4, 2014
Rated 5.0 out of 5.0 by Branby A great place to sleep
We can absolutely recommend Holiday Inn - Regent's Park. Why? Because it was just what we needed, where we needed it to be.
Visiting London for the first time, this was the perfect place to put our feet up after hours and hours of walking around, during our stay.
Getting of "the tube" the first evening, five minutes from the hotel, we were greeted with a smile. We dropped of our bags and walked just around the corner for a quick evening dinner. The next morning, after picking up a cup of coffee around the same corner as the evening before, we walked for about 20 minutes, and found ourselves in the middle of Oxford Street. And the last day we took the bus to Camden Market, from the bus stop just three minutes away. The location is in other words absolutely perfect!
A comfortable bed, helpful staff and a clean bathroom was appreciated, every time we returned to the hotel to recuperate.
April 3, 2014
Rated 5.0 out of 5.0 by chippy 58 great service
When I arrived at the hotel I was greeted with a nice warm smile from the receptionist who was very helpfull and explained everything very clearly.
The bar staff were also very warm and very helpfull.
In total I was made to feel very welcome.
April 1, 2014
Rated 4.0 out of 5.0 by AWSE Good for Business trip
One of the best Hotel in London for the money. Close to underground station and Oxford street.
March 31, 2014
Rated 1.0 out of 5.0 by Platinum_HR Zero value for money
Poor buildnig, poor staff, no platinum member welcome, extremly expensive for that hotel class. In one word - never again.
March 30, 2014
Rated 3.0 out of 5.0 by Jimbob54 Excellent staff but poor internet service
Stayed at this property for three nights last week.
Staff were friendly and helpful .
As a business traveller internet access is of vital importance when selecting a hotel.
In this day and age a connection speed of 200K is a joke.
Yes it is free to gold and Platinum card holders, but even the "high speed" connection that one of my colleagues purchased was only 1 Mb.
Travellers expect better than this and due to this poor level of data service it is unlikely that I would stay at this property again.
March 30, 2014