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London - Westminster

Rated 4.6 out of 5 by 460 reviewers.
Rated 5.0 out of 5.0 by Location is great Just walking distance to such as Abbey, The Ben, Buckingham Palace... also breakfast was delicious. 20 December 2013
Rated 5.0 out of 5.0 by Many thanks!!! This was my first stay at this hotel and I was pleasantly surprised by both the location, hotel and especially the staff. No complaints at all, it was a great choice for running around London. Two thumbs up to the staff, everyone was extremely helpful and friendly. Many thanks!!! 18 December 2013
Rated 5.0 out of 5.0 by Total heaven Had an amazing time, thank you to all and a happy Christmas to each of you 16 December 2013
Rated 4.0 out of 5.0 by Comfortable room and great sleep Loved the location and the room on the 6th floor was fantastic. Very quiet as we requested. Big disappointment in the morning when we made tea in the room and the fresh milk in the fridge had gone sour. Proceeded to breakfast and even though it wasn't busy it was hard to get the attention of staff. On questioning if there was a hot buffet I was met by a pretty curt no. I will give the hotel another try in a few weeks. Hopefully the service will be better. 12 December 2013
Rated 5.0 out of 5.0 by Wonderful weekend Starting withy believe entertainment in the bar at the Blue Boar to the Christmas carol lets in the lobby it was a wonderful experience. The staff attentive and caring as always, the service at new levels if efficiency and everything that makes a weekend rest worthwhile. 11 December 2013
Rated 5.0 out of 5.0 by Lovely hotel in a great location. My wife and I came for a weekend break in December and thoroughly enjoyed our stay. The location of the hotel could not be more convenient for the London underground. From checking in to checking out the staff we met were attentive, courteous and thoroughly professional. The decor in general and the room in particular were first rate. We will certainly return the next time we visit London. 11 December 2013
Rated 5.0 out of 5.0 by Great hotel - room excellent and hotel staff very helpful We spent 2 nights at the hotel and had a great time. The position is great near the tube, parks etc. The room was very spacious with a living area, lovely bathroom etc. I loved the fresh milk! 11 December 2013
Rated 5.0 out of 5.0 by Intercontinental Newbie This was a birthday treat for my wife and also a tester to see whether a stay in the Berlin Intercontinental for our Ruby wedding anniversary in March would be justified. I have stayed at a lot of Holiday Inns but never before InterContinental. I was determined to find fault and finally did when I found that the coffee pods for the complimentary coffee were not labelled! However I couldn't fault the actual coffee nor indeed the Breakfast tea which was the best I have ever had anywhere in the world and certainly beat our staple PG tips. My wife declared the bed the most comfortable hotel bed she had ever slept in and she is a real 'princess and pea' person. It did make wonder about all the other 5* hotels we have stayed in. The staff could not have been more accommodating, our room wasn't ready at 15:00 hrs but the front of house manager looked after us admirably. We booked the Sunday Brunch with slight trepidation as it seemed very cheap even by Holiday Inn standards. I can only say if you have the chance don't miss it. It was excellent, perhaps not Michelin star standard but certainly, for the price, way above the run of the mill restaurants in London. Staff were attentive and helpful during what was a very busy time for them. I can only conclude that this has cost me money as I have had to book the InterContinental in Berlin with Club access for our anniversary, I only hope the standard will be as high as this Hotel. Thanks to all the staff who looked after us so admirably. 11 December 2013
Rated 5.0 out of 5.0 by It was'nt great it was fabulous......! Could not fault this Hotel. Ticked every box, well done to all and keep it up. 11 December 2013
Rated 4.0 out of 5.0 by Nice place Hotel is very nice. Staff is very helpful. The room is very clean everything is fine but one thing that I don't like no toothpaste 11 December 2013
Rated 5.0 out of 5.0 by Great room, superb bathroom and comfortable bed. Upon arrival, we were greeted by a very happy staff member who was helpfull and efficient. We were pleasantly surprised as we got upgraded from a classic to an executive room. Very pleasant atmosphere, quiet and superb facilities. Thank you 09 December 2013
Rated 2.0 out of 5.0 by Staff disinterested when electricity was cut off When power was cut on Saturday night nobody informed when it was restored, therefore spent over two hours in darkness without tv of internet. Little recognition of Ambassador Platinum membership. 05 December 2013
Rated 4.0 out of 5.0 by Very Good Hotel I stayed at this hotel as I was attending an evening function nearby in Westminster. This was the first time. Very attractive but the lobby was rather cold. Room very attractive and modern. I will recommend to colleagues. 04 December 2013
Rated 5.0 out of 5.0 by Wonderful location I stayed here for one night on November 23rd with my friend and I can't wait to go back. Everything about this hotel is great (although I can't comment on the food because we didn't eat there). The location is amazing, the staff were very friendly and the hotel itself is beautiful. I would definitely recommend it. 03 December 2013
Rated 5.0 out of 5.0 by Perfect stay loved the location opposite tube station and within walking distance of many great places in London. Room was beautiful, very clean and well equipped. Would definitely stay there again. 02 December 2013
Rated 5.0 out of 5.0 by Excellent room and staff The bed is great both in size and in confort. The staff are brilliant, extremely helpful and sypathetic without any excesses. Especially Juliana, very friendly and effective check-in. Room is very well equipped. Lights' switches can be slightly confusing at first but that's ok. Breakfast good and acceptable, but not outstanding. Hotel is ideally located. 5 minutes to Westminster Abbey & Big Ben, 10 minutes to Trafalgar Square. Will go there again, that's for sure. 01 December 2013
Rated 5.0 out of 5.0 by Great quality, superb service What really makes the difference in this hotel is the staff. Spanish people make you feel like at home! 01 December 2013
Rated 5.0 out of 5.0 by Elegantly Charming The Intercontinental - Westminster hotel is a great choice if you are planning an excursion to London. The warm, informative staff is ready to welcome you and help create an enchanting impression of such a colorfully historic city. The hotel is not only conveniently located close to all modes of transportation but also is within walking distance to sites such as Parliament, Buckingham Palace, Trafalgar Square and Westminster Abbey. The hotel served as a gracious headquarters to a memorable adventure in London. 30 November 2013
Rated 5.0 out of 5.0 by Outstanding. I have stayed at numerous IHG properties over the years and can honestly state that the Intercontinental Westminster is absolutely first-class, and my favourite property alongside Intercontinental Melbourne the Rialto. The hotel decor is first-class and the rooms an absolute pleasure. In addition to this the hotel and staff manage to avoid being stuff and simply enhance the whole experience. I wholeheartedly recommend this hotel for it's excellence, location and overall charm, and will stay here as long as my wallet allows. 28 November 2013
Rated 5.0 out of 5.0 by Dream Hotel A wonderful stay and experience. The room was beautiful (exceptionally clean and modern). We were very grateful for the complimentary upgrade and chocolates. The staff were super friendly and nothing was too much trouble. Location is excellent. This will without doubt be our hotel of choice for future trips to London 21 November 2013
Rated 5.0 out of 5.0 by Excellent hotel. Friendly staff and comfortable stay Lovely hotel. Very friendly staff who couldn't do enough for you. Would definitely recommend this hotel to anyone. Very well located too 19 November 2013
Rated 5.0 out of 5.0 by Best hotel ever stayed in I recently booked this hotel through last minute and was very surprised at the room I got we were upgraded to a suite on arrival and I have to say it was by far the best room I have ever stayed in. I loved the rain shower and the bed was extremely comfortable. the staff were also very friendly. 16 November 2013
Rated 5.0 out of 5.0 by Sounds system in the room Our stay here was brilliant. however, i do have one fault our sounds system in the room did not work. Im not sure if it was the bose sound system or the bluetooth connection?. Having already unpacked when we dicovered it did not work, we didnt really feel the need to maybe be moved rooms as the system did not work. Also on our second day the maid cleaned the rooms and only returned one bath robe to the room. other than that faultless and very very clean. 15 November 2013
Rated 5.0 out of 5.0 by Beautiful room and wonderful service We stayed here for my birthday weekend away. The staff were helpful and friendly, the room was beautifully appointed and the bed was very comfortable. The location was fantastic, making it easy to access all our planned destinations. Overall a great experience. Many thanks. 15 November 2013
Rated 5.0 out of 5.0 by To repeat The hotel it is very well situated, near turistic places as Big Ben, London eye, Wedmister Abbey. Just crossing the street the underground. Very clean. Very confotable. And the staff and sevice, incredible. They help for all we needed. Lovely people. Thank you. 14 November 2013
Rated 5.0 out of 5.0 by Great place for a London bolt hole This is the second time we have stayed here and once again the service was exemplary. Upon arrival we were welcomed by the concierge who directed us to reception. The receptionist offered to take us to our room but as she was on her own we said we were fine. 5 minutes after settling in our phone went - it was the receptionist checking we were happy with the room. A nice touch. They really do make you feel very welcome. Well done 12 November 2013
Rated 5.0 out of 5.0 by Beautiful- thank you We were visiting as a last minute belated 30th birthday and 5th wedding anniversary treat and everything from start to finish was simply perfect. Louis checked us in and looked after us impeccably even personally showing us to our room. We cannot wait to return to this perfectly located, wonderful hotel. We will be recommending to everyone! Thanks again 12 November 2013
Rated 5.0 out of 5.0 by THE place to stay in Westminster I stayed at the ICL Westminster in early November as a business customer. It was my first time in an Intercontinental hotel and, based on this experience, it won't be my last! The room was exceptional with all the mod-cons you'd expect from a top-notch hotel such as this. The service would have been first-class throughout were it not for the surly breakfast waiter on the last morning, but I guess everyone is entitled to an off-day now and then. Elsewhere, the staff couldn't do enough for me and displayed a good knowledge of the area. The food in the restaurant was excellent, as was the range of drinks in the bar. I'm looking forward to returning next year! 11 November 2013
Rated 5.0 out of 5.0 by Well-Appointed Hotel with Impeccable Service This was our second visit to London, and what a wonderful place to begin our vacation! The service was second to none; each staff member was willing to go the extra mile to make our stay that much more enjoyable. Our room was spacious, contemporary and beautiful. We will definitely be recommending this property to others and hope to return again soon! 08 November 2013
Rated 5.0 out of 5.0 by Luxurious London Break Stunning room on first glance, excellent service from the approach to building to the taxi to the train station. Breakfast and drinks were elegantly deal with and felt comfortable throughout the whole stay. I would fully recommend this accommodation and look forward to the opportunity of returning again soon. 08 November 2013
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London - Westminster
  • 22-28 Broadway
  • London , SW1H 0BH
  • United Kingdom
  • Front Desk +44-203-3018080

  • Driving Directions
  • Transportation

Languages spoken by staff

Arabic, Czech, German, English, Spanish, French, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Chinese

Pet Policy

No pets allowed except guide dogs.
  • Local Time

    12:41 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Pound Sterling £ (GBP)


    • Service animals allowed
    • 13 Room(s) with Accessibility Standards