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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 321 reviewers.
Rated 2.0 out of 5.0 by Room choice Rooms are in process of being renovated - make sure you get one that has been done. Older rooms and suites are dark and tired. No traditional Club lounge. 20 November 2014
Rated 5.0 out of 5.0 by Great Service and Friendly Staff From the time we entered the hotel to the time we left we felt as if everyone was trying their utmost to make our stay as memorable as possible. Great time will be back. Only down side, first IC I have been to without executive lounge (other than check-in and check-out) 20 November 2014
Rated 2.0 out of 5.0 by TV and Coffee Maker did not work, email survey timed out The email survey has been a nightmare. First I received an email that says it would take 10 minutes to fill out. It took me well over half an hour. Then after I completed the whole survey and uploaded photos, it timed out (see photo) when I submitted the survey. Then when I went to my email to do the survey over, it said that I already completed the survey (see photo). So I had to go through another way to give my review. This way I found is much simpler. If you do not have a lot of time on your hands. I would not take the survey by using the link from the email you receive after your stay. Ok onto the review of the hotel. The TV and the coffee maker did not work in the room we stayed in for our 28th anniversary. The first night, we were in bed and tried turning on the TV and it did not work. We called the front desk and they said that someone will come up to fix it. We had to get dressed and wait for the person. When he came, he reset the cable box or something and the TV came on. Right after he left, the TV stopped working again (see photo). We were not in the mood to wait all over again for him to come back, so we did not have a working TV for our anniversary stay. The next morning, the coffee maker did not work. We have the same brand of coffee maker at home so it was not a matter of not knowing how to use it. I spent a long time playing with it. So no working TV and no working coffee maker for our anniversary. Based on the rates for this hotel, I would expect a working TV and coffee maker. Even the least expensive hotels I have stay in, at least the TV and coffee makers worked. I am over 50 year old, have stayed at hundreds of hotels in my lifetime and have only submitted less than a handful of non-positive reviews. I am not sure if I am willing to take a chance on this hotel again if I want a working TV and coffee maker. If you do not care for a TV or coffee maker, then this hotel is fine. The check-in and check-out was smooth, the valet was good, the room was clean, beds and temperature was a little uncomfortable. 18 November 2014
Rated 3.0 out of 5.0 by If you like clean, updated carpets; its not for you Although the staff were very kind and check in was a breeze. I travel weekly and carpet cleanliness is top on my list to assess if the hotel is in need of a face lift or deep clean. The carpets were dirty in my room, in the hall and when im paying over 300/night I expect better. 18 November 2014
Rated 5.0 out of 5.0 by Great Hotel for Business or Leisure I have stayed in my fair share of hotels but this hotel is quite impressive. The attentive staff were very polite and prompt in response. The valet was courteous and speedy. The bed was very comfortable. This location is close to many great things, and will make life easier for you whether you are here for business or leisure. It is a short drive away from downtown LA and major highways. Great mall within walking distance (food court is diverse and very good for fast food). The car service is incredibly convenient but should probably have hours later than 7pm on a Saturday night. 17 November 2014
Rated 5.0 out of 5.0 by Home away from home LA has many hotel options. We travel there several times a year. This has become the only place we stay while we are there. 17 November 2014
Rated 5.0 out of 5.0 by Great Staff Special thanks to Tafesse, Paul and Duane for making our stay enjoyable. 17 November 2014
Rated 2.0 out of 5.0 servive I was charged for an item from the snacks in the room. I did not and have not taken anything ever from the snacks in the room. I called to dispute the charge..left my name , room # and call back number. No one called me back. Very disappointing for a quality hotel to lack in customer service. I still don't know if charge was taken off. I stay at the hotel every week...not a.good feeling to know that my staying there doesn't matter. 16 November 2014
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InterContinental Los Angeles Century City

  • 2151 Avenue Of The Stars
  • Los Angeles , CA , 90067
  • United States
  • Front Desk +1-310-2846500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, Croatian, Italian, Japanese, Korean, Russian, Serbian

Pet Policy

A non refundable 200.00 deposit is required
Pet Deposit $200.00 per stay
  • Local Time

    4:22 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs