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Rated 3.4 out of 5 by 26 reviewers.
Rated 3.0 out of 5.0 by Rude Duty Managers I extended my stay twice and in each incident my room was blocked until I swiped my card. The way it was handled by two separate duty managers was insulting and rude. It could have been handled better. The response I got was this is our policy take it or leave it. That is not the way you treat a platinum and ambassador member. Anyway I will use Intercontinental in other countries but not Lusaka, Zambia 08 July 2014
Rated 5.0 out of 5.0 by Excellent Overall Great staff, great accommodations, great food. I was 100% pleased with my stay. 06 July 2014
Rated 4.0 out of 5.0 by Comfortable room The room was quite comfortable and the ambience was very nice 29 June 2014
Rated 3.0 out of 5.0 by Poor Service Travelled for business and was disappointed for Poor Service. 29 June 2014
Rated 4.0 out of 5.0 by Good experience staying in Business Suite This time was my 5th stay here and i was upgraded (thankfully). Therefore my exp was much better than the usual noise making rooms and much larger space. Even toiletries are better here. Breakfast was slightly better than 2 weeks before. Thanks, 24 June 2014
Rated 4.0 out of 5.0 by Comfortable stay Well located and comfortable rooms and facilities. 24 June 2014
Rated 3.0 out of 5.0 by Business stay Acceptable, but not exceptional. Hotel staff are very friendly. Front Desk manager was particularly knowledgeable about local goings-on. Restaurant meals were an excellent value, although prepare yourself for the leisurely pace of meals in Zambia. 23 June 2014
Rated 4.0 out of 5.0 by Great service excellent hotel. it has stood the taste of time. one memorable experience was how they secured my car keys when i dropped them in the lift. i dropped my New Ford ranger car keys in the lift well going up to the 6th floor were my room was. i dint know that i have dropped my keys till the following morning. in the morning i checked for my car keys but couldnt find them. went down the lobby and at the reception i was told to check security. security asked for my IDs and the description of the keys and the tag which i gave them. In the meantime my car was already clamped because securiity had discorevered and clamped the car for security reasons. that was very good service. my car keys were picked in the lift or walkways by the cleaners. the cleaners are the ones who passed the keys to security. kudos to both security and cleaners. the gym too is an added advantage. new equipment is needed. 10 June 2014
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  • Haile Selassie Avenue
  • Lusaka , 10101
  • Zambia
  • Front Desk +260-211-250000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English

Pet Policy

No Pets allowed apart from guide dogs
  • Local Time

    3:45 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • US Dollar $ (USD)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking