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  • 1 888 IC HOTELS
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Rated 3.9 out of 5 by 54 reviewers.
Rated 5.0 out of 5.0 by what a red carpet The reception was good and interesting what a red carpet 14 December 2014
Rated 4.0 out of 5.0 by Value formoney I continue to enjoy my staff. Definitely my home away from home when in Lusaka. 10 December 2014
Rated 5.0 out of 5.0 by Flagship Hotel, Questionable Welcome Standards Thank you for hosting me at your wonderful property. It was quite an experience for me; however, the welcome was a bit blunt. I felt much could be done to improve service for such a flagship hotel "MY ARRIVAL". I waited at the desk for almost 5 minutes without being served. There was a group check-in and the guys at the reception were struggling until I had to ask if there was someone going to serve me. Ultimately I received the service. There was a trainee at the desk and half the time he was being assisted by the other guy; my suggestion is trainees should be fully capacitated for them to complement your workforce. You have a beautiful hotel and you have impressively taken hotel standards to another level. It would be every hotelier's dream to work at a place like Intercontinental Lusaka. Key note is to focus on the pressure point. 08 December 2014
Rated 2.0 out of 5.0 by good hotel but poor service in some areas. it can be much more better. the rooms need to be deep cleaned to remove smoke smell from previous heavy smokers who stayed in the hotel. all electrical items needs to be checked before putting a guest into the rooms. the staff needs retraining and better pay hence they would give the flagship name a better representation. 04 December 2014
Rated 5.0 out of 5.0 by Great Service Service staff were excellent. So good that we made me overlook everything else that i may have complained about. 03 December 2014
Rated 5.0 out of 5.0 by High quality facilities and service During my stay I experienced an atmosphere of welcome, efficient check-in and check-out procedures; room of very high quality and superior level of comfort and maintenance. Staff were very polite and courteous. 06 November 2014
Rated 4.0 out of 5.0 by Hotel that cares Though I had a few issues with the service on this particular stay this hotel always is the best for me, I love the comfort of the bed 04 November 2014
Rated 3.0 out of 5.0 by One of those stays A poor hotel experience which is surprising given my previous experiences at this hotel and other Intercontinental Hotels around the world. Disappointing. 04 November 2014
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InterContinental Lusaka

  • Haile Selassie Avenue
  • Lusaka , 10101
  • Zambia
  • Front Desk +260-211-250000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English

Pet Policy

No Pets allowed apart from guide dogs
  • Local Time

    6:09 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking