Rated 3.7 out of 5 by 40
Rated 5.0 out of 5.0 by Chongosa great services
I enjoyed the services offfered gerally by all staff. My special thaks to the security personnel and the kitchen staff for the good food
16 September 2014
Rated 4.0 out of 5.0 by Johny4 Comfortable and relaxing
Lusaka accommodation has improves in leaps and bounds in the last 5 years. However, the Intercontinental has managed to keep pace with the competition and still provides a memorable experience.
13 September 2014
Rated 4.0 out of 5.0 clean enviroment and smiling faces
The cool breeze and sound of the flowing waters was the first thing that greeted me as I stepped out the car that had brought me to the entrance to the hotel. The inside was elegant and calm maybe too calm because we had to wait at least 10 minutes before anyone appeared to attend to us, but when they did it was all smiles, the receptionist was friendly and informative. The rooms were clean and well lit. I would say the furniture needs a little updating and it would help to have more channels on the television. The restaurant staff were also friendly although I didn't like that guests are not allowed to take their food from the buffet to their rooms, I was given reasons why but they were not good enough. Another thing is if I am given a meal card for lunch why can't I extend it to supper if I don't feel like having lunch, the food is practically the same anyway. Apart from those little things that I hope can be worked on, I had a memorable stay at Intercontinental hotel in Lusaka. Its a beautiful hotel that has stood the test of time.
09 September 2014
Rated 5.0 out of 5.0 by The SAS UNEXPECTED RECEPTION
I was given the best ever reception by Hotel Management and staff. They decided to upgrade my stay without my knowledge. I only came to know it on my departure. This appreciation of my persona was unexpected by me to an extent that up to now I am still wondering why they did this. Everybody was anticipating my arrival and worked towards making my stay happy.
Job well done and keep it up
07 September 2014
Rated 3.0 out of 5.0 by Kamke great vality of service at the business centre
Inters Lusaka is the best in town with great quality of service at the business centre, its open from 6am to 11pm, enough to do all the work one has for the day, its the only hotel that offers such services in Lusaka.
07 September 2014
Rated 2.0 out of 5.0 by italia2014 confortable bed and room. poor service
difference in billing: the reception charged more money for
the second person in the room.
Restaurant close orly: we didn't eat that night
03 September 2014
Rated 5.0 out of 5.0 by dictusdesign Best stay ever
I stayed at the Intercontinental from august 13th until check-out august 17th. And I returned on the august 24th until check-out on august 27th. The staff were extremely polite and attentive to our need. It was absolutely the best time ever. The food was superb, and the staff very informative and obliging to our questions and enquiries. I will defenitely choose Intercontinenal for furture visits to Lusaka.
30 August 2014
Rated 3.0 out of 5.0 by The SAS Confortable bed and sleep
Refer to previous comments on inadequate supplies in the room and bathroom. Entertainment on Tv should include guest choice of channel and be rejected on reason.
25 August 2014