Rated 4.2 out of 5 by 187
Rated 4.0 out of 5.0 by Shareefali Close to Haram and Spacious Suites
Big spacious suite. The king bed was enough for two adults and two kids! The dinner buffett was excellent with good variety. The only problem I had was when asking for a service. First, I asked for an extra bed at check-in, no one brought it and no one asked again. I asked for a baby crib, I got it all right, but it was so old and the mattress in the crib must be really replaced. The iron in the room was not steam type and had a burn on it, I asked for a replacement, and it took them very long to bring one I had to leave to prayer before they brought it actually.
But, inspite of all the above, I still like the rooms, service, cleanliness, closeness to Haram. I'll definetly stay again.
May 14, 2015
Rated 2.0 out of 5.0 by Bu Tariq Good for short stay only and group holiday makers
Having stayed in many InterCo hotels around the globe this one particularly was below par and needs lots of improvements Vs the value.
May 14, 2015
Rated 5.0 out of 5.0 by m_b_m lovely stay near Haram
lovely stay near Haram. good location. very clean. good parking. kind staff. beautiful room. will come back again for sure
May 11, 2015
Rated 5.0 out of 5.0 by Swellam Best value for money
As an IHG Rewards Club, I always stay in an IHG hotel wherever I go. I have to say this was one of the best hotels I have been to (specially in Madinah). The rooms were relatively cheap and very very comfortable. The location is excellent and right where you want to be when visiting Madinah.
I would definitely stay there again.
May 3, 2015
Rated 4.0 out of 5.0 by Najmi Usmani The guest room was comfortable
Quality of Breakfast needs improvement - need to have arrangement for serving freshly prepared egg dishes - omlette / poached eggs / fried eggs.
More care need while clearing crockery which has been used by the guests.
Also, clealiness standards need to improve in the dining areas.
Need to improve upon the dress designing for staff members.
May 3, 2015
Rated 4.0 out of 5.0 by nazmy room cleanness is poor
Hotel management must pay attention to requests made during the reservation, and to pay more attention to guests complaint, the room cleanness is poor
April 30, 2015
Rated 5.0 out of 5.0 by ABOAMR My visit to Madinah Monawarah
This visit was to attend a wedding of a relative of mine and I also wanted to pray in the Holy mosque .the location of the hotel was perfect and the check in and out time were just right for my flight timing.The hotel staff helped in giving me directions and they made my stay very comfortable .
April 24, 2015
Rated 4.0 out of 5.0 by SAAKHTAR GOOD LOCATION
EXCELLENT RESPONSE BY MOHAMAD ALI IN RESERVATIONS. WAS VERY HELPFUL AND MADE POSSIBLE FOR EASY UPGRADE.
April 23, 2015