Rated 4.2 out of 5 by 118
Rated 5.0 out of 5.0 by Safi Dar alhijra
I had very nice stay at Dar alhijra intercontinental the hotel was very close to the holy mosque .the rooms was very nice and clean the staff was very hospitable. i recommend to try this hotel
10 July 2014
Rated 5.0 out of 5.0 by Ikram Mansoor Good Location
Good location and rooms.
Food was good, as we had the daily breakfast buffet.
Neat and tidy rooms
04 July 2014
Rated 3.0 out of 5.0 Good Experince
The hotel was good (not excellent), location was very close to haram. The stuff were very welcoming specially Mr. Shahat from resturant.
21 June 2014
Rated 1.0 out of 5.0 by KMBAMANIE Not an Intercontinital at all
It was a very bad stay even it was for one night but the standards over ther is way below intercon standards and even the furniture, room service, staff ar way below average.
I've communicated this concern to the management on spot
21 June 2014
Rated 5.0 out of 5.0 by Waael My Recent Stay at Dar Al Hijra
Excellent service, all staff are helpful and accomodating, restaurant needs to be upgraded
17 June 2014
Rated 3.0 out of 5.0 by Abbu Hotel Stay
Overall Good experience. Hoel location decent - not ideal for pilgrims. Very Good rooms with excellent beds and duvets. I have stayed at least 3 times in the last 2 years here !
30 May 2014
Rated 4.0 out of 5.0 by NA05 A home away from home...
I visited Madinah Al Mounawarah in May for a short excursion from my business in Asia. The city is remarkable place in so many ways and what adds to the pleasure and great honour of being here is the impeccable service and comfort provided by at the IHG Dar Al Hijra. I commend it to visitors from anywhere in the world and they will, for sure, find it a home away from home....Thank you to everyone there who always makes my stay there a memorable one.
28 May 2014
Rated 5.0 out of 5.0 Nice hotel
every think was ok, only one issue with billing,
special thanks to Mr. Majed.
04 May 2014
Rated 5.0 out of 5.0 Very cooperative staff
I requested for early arrival in the hotel, and staff helped me. Hotel is conveniently located. Room was clean, and almost everything in the room what you expect in a 5 star hotel
03 May 2014
Rated 3.0 out of 5.0 by CTSMAN Close Proximity to Nabi Masjid But Hotel Is Not IHG 5* Standard
Average place to stay and in close proximity of Nabi Masjid.
Helpful staff and a great wide range buffets offered for meals.
However, the hotel is sub-standards for a 5* IHG hotel. It is in need of refurbishment as the hotel interior looks tired and old.
Comparing this to other IHG hotels I have stayed at in the past, this hotel does not compare as to what I would expect from IHG 5*, especially as it is in the prime location for pilgrim visitors.
Also not enough lifts and the existing lifts are very small.
However, the staff are very helpful, once you give them a nudge and food was great. Just felt the hotel needs a desparate refurbishment to bring it to IHG 5* standards.
Due to to its proximity to Nabi Mosque I would still consider staying there again though.
30 April 2014
Rated 5.0 out of 5.0 by SAEED1 comfort over all
I am fully satisfied.
Specially at Reward club check is excellent.
10 April 2014
Rated 4.0 out of 5.0 NICE HOTEL WITH GREAT SERVICE
NEAR TO HARAM, SMILING NICE RECEPTIONISTS. NEAR TO RESTAURANTS AND SHOPPING AREA.
31 March 2014
Rated 5.0 out of 5.0 by Amr nagy Wonderful staff
The staff that are working in the hotel are really the best in hospitality and making everything goes in an easy way with an excellent check in and check out service good food in the resturant excellent waiters that is really treats in a high standard way
29 March 2014
Rated 4.0 out of 5.0 by Esam Thank you
I am happy with this hotel and I think all staff in this hotel like my family , I suggest to people to go to this hotel and I think you will see god service
28 March 2014
Rated 5.0 out of 5.0 by Abdullah Good staff good meals clean hotel
I stayed in dar alhijra intercontinantal hotel and i found it very good hotel hotel clean but it is not very clse to prophit mousqe
16 March 2014
Rated 5.0 out of 5.0 by HonestReview Great hotel
Close to Haram.
Need more staff at reception.
14 March 2014
Rated 3.0 out of 5.0 by HonestReview Average, lot of opportunities - better options out there!
Average stay for a 5 star hotel.
Check in was easy.
Housekeeping staff is very good and helpful.
Needs queuing at the reception, there is no line up. Everyone jumps the queue, no such thing as first-come, first-serve. Whoever hits the reception first, gets lucky. We don't have that kind of service here.
Also, only 1 person at the reception, need more staff.
Saad was helpful and concerned. Customer Service Manager promised us a triple room, but did not accommodate - just false promises. Lot of areas of improvement.
Elevator is slow in response. Needs faster response for this size of hotel.
Considering it's rated as a 5 star hotel and with the rates being charged, we expect higher standards.
Was never followed up by the Manager.
Location is close to Haram, approx. 5 mins walk.
10 March 2014
Rated 4.0 out of 5.0 by Kabuelenain Great stay
Check in was fast and they have a separate desk for IHG Priority Club members.
The suite was more than great - clean, spacious, chic and very comfortable.
The check out was quite slow due to the fact that one employee was at the front desk (doing a great job handling 15 people at the same time !) - apart from the slow checkout, the staff were great.
No gym ?
All in all, it was a very pleasant stay. Highly recommended.
09 March 2014
Rated 3.0 out of 5.0 by Socc Average
The hotel itself was average. However, staff at the hotel varied from poor to very good. The most disappointing point of our stay was having to deal with the front reception staff. We lost approximately 2 hours of our stay dealing with errors. The most pleasing point of our stay was the cleaning staff who were extremely helpful. If there is one peice of other advice that I can offer is that you need to encourage and establish a queing system. This may sound the expected norm in most countries and establishments but not here.
09 March 2014
Rated 5.0 out of 5.0 by Hamada55 Comfortable bed and great value for money
Thanks a lot for every thing that was soo good. Hospitality was great
01 March 2014
Rated 4.0 out of 5.0 by MohaNnad nice stay
nice stay warm welcoming specially from restaurant staff this Egyptian supervisor guy
excellent room service and welcome package
just in such 5 stars hotel you have to have Gym and don't tell me majority of visitors care only about prophet mosque because most of 5 stars hotel have gyp your partner Crown plaza has a gym they used 1 room only but i is fair enough to do my daily exercise
25 February 2014
Rated 3.0 out of 5.0 by Hamada55 Towels and bed need to be more clean for guest comfort
Some towels were not clean and ordered to be changed. And there was no remote for the TV. No recognition for platinum status , unlike other hotels. Balance points from stay were not added to my account so I must claim them
21 February 2014
Rated 5.0 out of 5.0 by nazmy Nice Stay
Good reception by staff
The hotel is great site
The rooms are excellent space
20 February 2014
Rated 5.0 out of 5.0 by mojahabd Every thing was good
I like this hotel because of the size of the rooms and the staff are helpful
06 February 2014
Rated 5.0 out of 5.0 by Dr Tito Nice Stay and Professional Staff
A memorable stay in this holy city with welcoming & professional staff, I felt being a special guest, i was treated as an ambassador and got a great upgrade. highly recommended.
04 February 2014
Rated 5.0 out of 5.0 by Traking Excellent Hotel
I appreciate everyone who made my stay with my family very excelent stay thank you to every one
29 January 2014
Rated 3.0 out of 5.0 reasonable
Medina is a seller's market. This hotel should be considered good value. Checked out by very competent and courteous staff member. Fruit plate in room was welcome.
17 January 2014
Rated 1.0 out of 5.0 by World-traveler53 Worse intercontinental I ever experienced
Staff lacks training, rude, no privileges were offered or given to Ambassador club members, no upgrade, no fruit basket, no newspaper, when called and complained I was told by customer relations we will take of it, nothing happened. I will not stay there again. The intercon around the corner Dar Al Iman is much better by far in all aspects.
17 January 2014
Rated 5.0 out of 5.0 excellent service
just need improve the hotel restaurant dinner and lunch menu otion..add few Asian dishes in breakfast also. otherwise everything was perfect. room service food was excellent.
05 January 2014
Rated 4.0 out of 5.0 by Madina Visitor Average Experience
The hotel was ok. However the housekeeping staff and quality of service were not up to the level of Intercontinental group.
04 January 2014