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  • 1 888 IC HOTELS
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Rated 4.6 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by Great Hotel We were in a one bedroom suite and enjoyed this hotel very much. It wasn't as close to some of the main sites as other hotels might be, however the amenities made our stay worth it. The rooms are dark and quiet and the bathroom was very nice and roomy. Would definitely recommend staying here. 27 October 2014
Rated 5.0 out of 5.0 by perfektes Team ...man kommt sich vor fast wie daheim, in Madrid habe ich im INTERCONTINENTAL ein weiteres Zuhause gefunden, Grund ist der bereits extrem familiäre Empfang des Portiers, der Anschliessende Check-In der keine 2min dauert und wo alles bereits unterschriftsreif fertig und vorbereitet ist, und die Hilfe des Concierge und Pagen schnell ins Zimmer zu kommen, und sich sofort wohlzufúhlen, dies alles zusammen, sowie die Gute Küche im Restaurant lassen einen die Illusion entstehen man sei Zuhause angekommen. Weiterso, Danke 27 October 2014
Rated 5.0 out of 5.0 by Outstanding stay in Madrid This hotel is well located for tourists in Madrid. My wife and I came to Madrid for a short pre-cruise stay. Arriving in the mid AM we were shown to our room very quickly which allowed a quick nap and the into Madrid. The hotel is beautiful, the staff friendly, the rooms very comfortably up to American standards. The staff couldn't be more helpful and friendly. From temperature to pillows it was great. I highly recommend this hotel. 26 October 2014
Rated 5.0 out of 5.0 by Beautiful hotel with lovely service A stunning and comfortable hotel. We enjoyed warm and friendly service. In a convenient location, perfect for a weekend break. We plan to return! 24 October 2014
Rated 2.0 out of 5.0 by Bad Staff my only bad experience at any intercontinental hotel i booked 2 rooms (family suits) both i booked true weekend certificate ( i had 2 certificate in hand) arrived hotel at night times with 3 small kids sleepy loby manager start to argue us that he can't accept certificates since i paid already the room in advanced (my penalty for early payment:)) i asked manager , he said he is manager in rude way (i'm not sure he is manager really) than another staff come and made our check in finally i can't use certificate and received first time in my life bad treatment at an intercon hotel. hotel's executive lounge was ok , staff was kind hotel has no swimming pool . 24 October 2014
Rated 5.0 out of 5.0 by COMFORTABLE HOTEL OPTION FOR MADRID Intercontinental madrid is a good option as it is eel located and has an excellent staff. Rooms are comfortable. 23 October 2014
Rated 5.0 out of 5.0 by Great hotel it was a wonderful gateway i had in this hotel, thanks for the excellent services 22 October 2014
Rated 3.0 out of 5.0 Chaotic I booked a King Size bed room non smoking for 5 nights. What I got.... 1st Night: Queen size bed non smoking 2nd night: King Size bed in a smoking room (It was really stinky). 3rd Night: 2 beds together "simulating" to a king size bed. (I didn't realize about this until we went to bed at 2:00 am.... I was not gonna go back to claim in this at that time. We stayed there). I felt terrible fooled about the fact that the gentlemen at the front desk didn't mentioned this. At the end we stayed there for the last 2 nights. We had lost a lot of time changing rooms the first 2 nights. Worth mentioning the fact that our 2 first rooms had a lot of details regarding maintenance of the walls and showers. The quality of the food is certainly not bad, but was not at the level of the other Intercontinental's around the world. Better eat in other places, around the hotel. Better food, taste and price/quality relationship. Worth mentioning the fact that despite being in Spain, where oranges are famous, the orange juice served at breakfast was the lamest of all that I have tried ever in Europe. The really good thing about the hotel was the concierge. He really knows everything, super helpful and attentive. 22 October 2014
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InterContinental Madrid

  • Paseo De La Castellana 49
  • Madrid , 28046
  • Spain
  • Front Desk +34-91-7007300

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, Greek, English, Spanish, French, Hungarian, Italian, Portuguese, Romanian, Tagalog

Pet Policy

Only guide dogs are accepted.
  • Local Time

    3:18 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Euro € (EUR)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking