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Rated 4.6 out of 5 by 205 reviewers.
Rated 5.0 out of 5.0 by El mejor servicio y atencion personalizada He estado en muchos hoteles, soy Suizo y considero que en Suiza, tenemos de los mejores Hoteles del Mundo, pero últimamente hemos perdido calidad en lo que es, la en la atención al Cliente, sin embargo en el Hotel Intercontinental de Madrid, he encontrado de las mejores atenciones del Mundo, la profesionalidad y la calidad personal de sus empleados es digna de ser comentada y un enorme placer, el disfrutar de ello Sus habitaciones son muy placenteras, su Bar del Loby excelente y la comida en sus restaurantes es magnifica. 28 September 2014
Rated 5.0 out of 5.0 by Intercontinental Hotel Madrid, Spain Our stay at The Intercontinental Hotael in Madrid is a memerable one. From the minute we stepped in to check in until we checked out, all was picture perfect. This hotel could be classified as a 6 star hotel instead of a 5 . The treatment of all the staff members, the cleanless of the whole compund, quality of food, excellent rooms with comfort and all the amenities you would desire. I highly recommend this hotel and it will be my only place to stay on my future visits to Madrid. We were very pleased with our stay. 27 September 2014
Rated 5.0 out of 5.0 by Excellent Experience In my opinion one of the best Intercontinental properties with regard to friendliness, service, attention to detail and overall quality. 24 September 2014
Rated 5.0 out of 5.0 by visiting from USA The staff were particularly helpful and provided directions to a variety of activities in the hours after my conference. I will certainly return to Madrid and will stay at the Intercontinental again. 22 September 2014
Rated 5.0 out of 5.0 by Room Temperature I stay in this hotel a lot and would like to be able to make the room colder so I don't have to ask for a fan and remove the bedspread from the bed every time. The staff is absolutely amazing and responsive to everything I ask and require. They treat me like family, know my name and all are simply marvelous. Since I am air crew, I am not allowed to access the executive lounge. It would be really nice if I was given that I stay at the hotel a average of 4 to 5 nights a month. 22 September 2014
Rated 5.0 out of 5.0 by Great start to vacation Concierge level is the best. Knowledgable, friendly staff, made you feel an important part of their job. 20 September 2014
Rated 5.0 out of 5.0 by Great location, nice stay Great location, nice stay, helpful and supportive administrative staff. 19 September 2014
Rated 2.0 out of 5.0 by Malo el servicio a los socios Ambassador Ya se manifesto que no me trataron como un socio Ambassador y no note diferenciacion al tener membresia 15 September 2014
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  • Paseo De La Castellana 49
  • Madrid , 28046
  • Spain
  • Front Desk +34-91-7007300

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, Greek, English, Spanish, French, Hungarian, Italian, Portuguese, Romanian, Tagalog

Pet Policy

Only guide dogs are accepted.
  • Local Time

    10:19 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Euro € (EUR)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking