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  • 1 888 IC HOTELS
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Madrid

Rated 4.5 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Servicio excelente Desde que entras hasta que sales la atención al cliente se nota en el ambiente. 26 February 2014
Rated 5.0 out of 5.0 by Hotel excelente La habitacion perfecta, cama comoda y grande, aislada acusticamente y relajante. Servicio humano excelente. Situacion optima con buenos restaurantes cerca y relativamente cerca del centro incluso paseando.. La unica imperfeccion seria el desayuno pues por el nivel del hotel, los zumos deberian ser naturales y mas variedad de panes asi como para diabeticos , tipo desnatados y preparados de soja. La variedad de quesos escasa y la ultima hora del desayuno falta una mejor reposicion de dichos productos. En general muy satisfactorio. 26 February 2014
Rated 5.0 out of 5.0 by We loved our stay The staff at this hotel are more helpful than any I have experienced before (and I'm a seasoned traveler). Every request we had they obliged. It was just a pleasure. 26 February 2014
Rated 5.0 out of 5.0 by Friendly Service, Nice Rooms, Great Bed From the initial greeting by the staff to friendly send-off we enjoyed our stay. Rooms were clean and well-appointed. Very comfortable bed, generous bathroom, nice deck (though it was too cold to sit outside). Wi-Fi was very good. Breakfast was sumptuous though pricey if not included in the room rate. Bar stayed open late. Concierge very helpful and patient. Near efficient Metro system. Would definitely come back. 23 February 2014
Rated 5.0 out of 5.0 by Beds Pillows really uncomfortable so we never got va good nights sleep 23 February 2014
Rated 3.0 out of 5.0 by Not treated as a Royal Ambassador I have been in these Hotel in various occasions. These is the first time I didn't get an upgrade room as a Royal Ambassador. 16 February 2014
Rated 5.0 out of 5.0 by Excellent hotel Excellent service all around. The club room, restaurant/bar, and fitness room attendants are particularly helpful. Meals are great and worth the price. On a personal note I have a bad back and it is particularly sensitive to mattress condition. In this respect some rooms are better than others. While all are courteous sometimes the in-room dining services reached by phone can be a touch impatient when dealing with English speakers. I imagine its the rush of working in a kitchen. 16 February 2014
Rated 5.0 out of 5.0 fatntastic service I enjoyed my stay everything was perfect , price location, services food only missing a swimming pool and SPA 12 February 2014
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Madrid
  • Paseo De La Castellana 49
  • Madrid , 28046
  • Spain
  • Front Desk +34-91-7007300

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, French, Hungarian, Portuguese, Romanian

Pet Policy

Contact hotel for details
  • Local Time

    9:30 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Euro € (EUR)

    Accessibility

    • Service Animals Allowed
    • 2 Room(s) with Accessibility Standards
    • Parking