Rated 4.4 out of 5 by 58
Rated 5.0 out of 5.0 by sjdj awesome
a very good experience, I was eager to try the highest line IHG and I have been very satisfied!
that sleeping sonbre a bed that seemed cotton is very pleasing.
The exquisite treatment staff and breakfast!
In the future I will definitely repeat!
28 November 2013
Rated 4.0 out of 5.0 by JBMAD Relax Stay
The staff were very friendly and helpful. Its my pleasure to have a weekend break in Madrid. Would recommend the hotel definitely, easy access to city center and only few minutes away from metro station.
If you are IHG members, you will get free Wi-Fi.
22 November 2013
Rated 5.0 out of 5.0 by Jose994 Una vez mas Excelente/Amazing once again
Me he alojado durante el último fin de semana (2 noches) una vez mas en el Intercontinental Madrid. Dado que tengo la tarjeta Ambassador, inmediatamente me realizaron un upgrade a una suite con balcón con unas impresionantes vistas a la Castellana.
La atención de todo el personal del hotel, como siempre, inmejorable. Especial mención al personal del Club Lounge, siempre dispuestos a dar un consejo, una recomendación, etc, y lo mejor: SIEMPRE con una sonrisa en la cara, y con una educación y amabilidad exquisitas.
No se puede pedir mas; si se quiere ir a un hotel de lujo en Madrid sin fallos ni imprevistos, y con comodidad y tranquilidad garantizadas, Intercontinental es sin duda la elección.
Gracias por todo,
17 November 2013
Rated 5.0 out of 5.0 by jlhdfw Perfect location
Staff was excellent, location was perfect...not too far from tourist area but not right in the middle either.
13 November 2013
Rated 5.0 out of 5.0 by ctryan Excellent stay
Hotel is terrific. From the moment we arrived, they made us feel welcome. Terrific buffet breakfast, and Club Rooms have a beautiful lounge with snacks/drinks available to guests. Clara, in particular, was so lovely, kind and helpful! Walkable to most of the major museums in Madrid, or, very close to transportation.
03 November 2013
Rated 5.0 out of 5.0 by nicolas75flyertalk Very pleasant club room with terrace
Club room on 7th floor, with a terrace is around 35 sqm
Very classic design.
Flat screen television set, with large selection of international channels.
Nice marble bathroom with separate walk in shower. Agraria amenities
Very quiet despite facing the large avenue (I slept with the windows wide open with no problem).
Small terrace with chair and table.
The club lounge has very friendly staff
Breakfast has been enhanced
2 free PC with Internet and printer
(very basic) evening canapés
Pretty busy this week-end
The staff is really nice at IC Madrid (from bellboy to concierge, club lounge)
Location is very convenient from airport (metro station 80 meters from the hotel) and shopping: the Salamenca district is one of the most elegant for luxury boutiques, concept stores (Isolée, Gallery Madrid, ...) and restaurants (bar Tomate, Fuku, Pan de Lujo, Iroco, etc).
Pleasant terrace, perfect during sunny weather
The selection of movies on demand is pretty good (some independent films), but the system works very badly (video stops and go very often).
22 October 2013
Rated 3.0 out of 5.0 by Touristtomadrid Decent, not great
We had a decent comfortable stay, nothing spectacular. The concierge were helpful but didn't go out of their way. Some of the concierge staff did make us feel as if they were doing us a favour. However Reception and instant service staff were very helpful. Room was ok but right next to the lift which meant that we had noise of machinery all night long. We weren't moved on request. Nice restaurant.
12 October 2013
Rated 5.0 out of 5.0 by Alada Comfortable room, bed and great service
The staff of the Hotel is excellent, and having been in other Intercontinental Hotels within the last years, the Club of the Castellana is by far the the best one.
I must include the excellent disposition of the Concierge staff.
07 October 2013