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  • 1 888 IC HOTELS
  • Book online or call:
Rated 4.5 out of 5 by 288 reviewers.
Rated 4.0 out of 5.0 by Great service and pleasant staff. Our stay was very comfortable. The staff was extremely nice and friendly. The only negatives are the pillows in the guest rooms and the traffic noise in the rooms facing the street. 27 February 2015
Rated 4.0 out of 5.0 by great internet, staff friendly good experience, great internet, staff friendly. breakfast is very nice and lots of food to choose from. but dinner is not very impressive, very expencive, but service staff are really friendly, kind. 26 February 2015
Rated 4.0 out of 5.0 by Nice hotel, convenient for Metro. Room size reasonable, bathroom & toiletries good - bathrobes provided which is always nice, all very clean. BBC English channels only on TV. Room was warm, bed was too warm and not sure why. Positive - Concierge, Reception, Doorman staff all very helpful and friendly. Negative - male staff not the female staff during breakfast service, poor attitude and dismissive, they need to spend some time in top London hotels where you would never just slam down a teapot without speaking, also they stand in the way of moving around buffet area, unacceptable customer service, you make way for guests. Food was of very good standard and selection. Bar drinks etc pricey, but acceptable considering this is a city hotel. Public areas clean and of good quality, beautiful flowers. On balance our stay was good. Do bear in mind that Spanish folks eat evening meals later than traditionally in England, so restaurant opens late. 24 February 2015
Rated 3.0 out of 5.0 by 差別的な面が気になった スタッフによって態度がまちまちで、歓待されているようなそうでないような、微妙な印象でした。 コンシェルジュは知識豊富で、いろいろ相談に乗ってくれます。 朝食レストランのスタッフは動作が雑でバタバタしており、��ジア人にはあからさまに態度が違う(つっけんどん)で、いやいや対応しているかのようでした。数日間ずっと同じ態度でしたので、気のせいではないと思われます。 観光の中心となるような場所からは遠く、交通が不便でしたが、部屋の広さや快適さはよかったです。 22 February 2015
Rated 4.0 out of 5.0 by Great stay! I had a pleasant stay at the InterContinental Madrid. The staff was generally friendly, spoke good English and was attentive as expected. One of my pet peeves is not having a clean enough room and bathroom, but this hotel exceeded my expectations. I was very pleased with the condition of my room and bathroom when I checked in. I look forward to coming back to the InterContinental the next time I'm in Madrid. 19 February 2015
Rated 5.0 out of 5.0 by Great Stay Overall a great experience. The location is excellent. 18 February 2015
Rated 5.0 out of 5.0 by Amazing staff with great service I would highly recommend this hotel. All the staff make you feel like the only guest in the hotel. 16 February 2015
Rated 5.0 out of 5.0 by Geschäftsreise Top Hotel in Top Lage. Ausgezeichneter Club-Lounge Service. 08 February 2015
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InterContinental Madrid

  • Paseo De La Castellana 49
  • Madrid , 28046
  • Spain
  • Front Desk +34-91-7007300

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, Greek, English, Spanish, French, Hungarian, Italian, Portuguese, Romanian, Tagalog

Pet Policy

Only guide dogs are accepted.
  • Local Time

    1:21 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Euro € (EUR)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking