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  • 1 888 IC HOTELS
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Rated 4.6 out of 5 by 470 reviewers.
Rated 5.0 out of 5.0 by Great Staff Had a great time want to Thank the staff at the bar for the great job I hope to be back for New Years ...... Thank You ..... August 31, 2015
Rated 5.0 out of 5.0 by Excellent Hotel An excellent hotel with very attentive staff. All the facilities were first class and nothing was too much trouble for the staff. Excellent value for money. August 31, 2015
Rated 5.0 out of 5.0 by the Madrid hotel to die for we spent 3 nights at the Intercontinental Madrid in late August. Our check in was effortless. The room was actually a small suite with separate living and bedroom places. The bathroom was enormous and beautiful. The staff was the absolute best, and the layout of the hotel was glorious. We also had access to the Club for breakfast and all day snacks and drinks. The choices were appetizing and beautifully prepared and layed out. The location was perfect, in walking distance of the best shopping and dining places and museums in the city. Over all, this was about as perfect a hotel experience we have had in our over 30 years of international travel. We are looking forward to coming back. August 30, 2015
Rated 5.0 out of 5.0 by Excellent place to stay We arrived very late as our flight was delayed, but the welcome by the front desk made up for this. All the hotel personnel were polite, friendly and extremely helpful. We were on our honeymoon and found complementary fizz and chocolates when we got into our room ( a nice surprise), which was spacious, clean and comfortable, The hotel is a little out of the centre, but it's near the tourist bus stop and we enjoyed walking along the broad and tree-lined pavement which runs up the centre of the road and has many nice places to stop for drinks and a bit of people watching. We'd recommend the hotel to anyone and would be happy to visit again. Madrid's a lovely city, August 27, 2015
Rated 5.0 out of 5.0 by Escapada de fin de semana Hotel muy bien ubicado en Madrid, su personal siempre preocupado de otorgar una excelente atencion al pasajero. La carta del,restaurant muy adecuada y la pasteleria de muy buena calidad. El desayuno muy completo y bien atendido. August 25, 2015
Rated 4.0 out of 5.0 by Good hotel Great staff, nice rooms. AC in the room wasn't quite strong enough to keep the room comfortable for sleeping, but it wasn't THAT bad. Good price. August 25, 2015
Rated 2.0 out of 5.0 by Very hard and uncomfortable beds! Poor experience with Check In. Really felt unappreciated upon check in. It was all about trying to sell me an upgrade to a "Club Room" vs. honoring the upgrade promised by the Ambassador Program. This set a tone for our stay and really turned me off to the hotel overall. I wouldn't stay again as I certainly did NOT feel like a valued guest. The twin beds in room 424 were AWFUL! Hard as a rock! Not at all the experience I would expect from ANY Intercontinental! Pablo at the Concierge was excellent and helpful. It's a shame your front desk staff weren't as wonderful as the Concierge Staff! August 24, 2015
Rated 5.0 out of 5.0 by Servicio. Tamaño habitacion Me encantó el Hotel. Lo único que podrá decir es que el mobiliario me parece un poco antiguo August 21, 2015
  • 2015-09-04T11:51:05.239-05:00
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InterContinental Madrid

  • Paseo De La Castellana 49
  • Madrid , 28046
  • Spain
  • Front Desk +34-91-7007300

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, Greek, English, Spanish, French, Hungarian, Italian, Portuguese, Romanian, Tagalog

Pet Policy

Only guide dogs are accepted.
  • Local Time

    11:19 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Euro € (EUR)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking