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Concierge Photo
Juan Manuel Diaz
Chef Concierge

Insider Tips


Dress Code and tipping in Restaurants

Most restaurants don't require formal dress. However, a number of very prestigious restaurants require jacket and tie. Normal operating hours for restaurants in Madrid are from 1pm to 3.30pm and 9pm to 11.30pm. It's reasonable to leave a 10 percent tip.
An 18th-century palace was the inspiration for this emblematic hotel in Madrid, situated on one of the city's most famed thoroughfares at the upscale area of Castellana Boulevard. Ideally located in the cultural and business district, the hotel is minutes from the Prado Museum, Thyssen-Bornemisza Museum, Real Madrid Museum and elegant Serrano shopping district. Culinary delights include El Jardin with a beautiful terrace and an exquisite menu overseen by renowned head Chef José Luque.

Guest Reviews

Hotel Specific Offers
Terms & Conditions


  • Restaurant & Lounges

    The elegant El Jardin is recommended for business lunches, gastronomical dinners and special events. During the summer months, you can dine on its ...
  • Amenities & Services

    InterContinental Madrid offers a 24-hour, fully equipped fitness centre, including two saunas available for all guests. You can relax on our terrac...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Madrid

  • Paseo De La Castellana 49
  • Madrid , 28046
  • Spain
  • Front Desk +34-91-7007300

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, Greek, English, Spanish, French, Hungarian, Italian, Portuguese, Romanian, Tagalog

Pet Policy

Only guide dogs are accepted.
  • Local Time

    1:30 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Euro € (EUR)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.6 out of 5 by 321 reviewers.
    Rated 5.0 out of 5.0 by Madrid Intercontinental I stayed at the Intercontinental Madrid for 15 days while attending a graduate study program. I truly felt that I was at home from the first day to the last. The staff was outstanding, kind and helpful. The club lounge was a welcome retreat for rest and meetings. The food was excellent - and room service was fantastic. I appreciate every little touch and most appreciated the overall friendliness, cleanliness and a great night's sleep! 30 March 2015
    Rated 5.0 out of 5.0 by Great Ambassador Experience THE GOOD -Beatiful botigue like property sitting stately on corner of major thoroughfare. - Smooth check-in at desk in Club Intercontinental Club. -Guided to room by associate from Club. Highly personalized. -Wonderful UPGRADE to one bedroom suite. Beautifully appointed Club Intercontinental open throughout the day with breakfast, drinks and evening cocktails with hors doerves. Conceirge and front desk service was outstanding. Doorman were exteremely friendly and always eager to help. Not-so-Good Check-in associate in Club Intercontinental was condescending and somewhat inept. Usually the staff in the Clubs are stellar. She actually said that she could provide an upgrade since the hotel was slow. She then could not get credit card authorization. I had to telephone the credit card company. It did not occur to her to get telephonic approval. Club Inercontinenal cooked to order breakfast is a wonderful treat now offered in many IC properties. MINOR COMPLAINT: Egg omlettes were scrabled eggs. Bacon ordered "EXTRA EXTRA CRISPY" was served so undercooked we could not consume. Did not complain because servers and chef were very nice. Chef actually came out and greeted us two three days. Overall, highly recommended... lives up to the Intercontinental brands and youl will not be disappointed by the property or the service. 29 March 2015
    Rated 5.0 out of 5.0 by Calidad como siempre Muy buena experiencia como siempre. Personal muy atento a pesar de que el hotel estaba casi lleno. Para repetir. 29 March 2015
    • 2015-03-31T13:00:24.440-05:00
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