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Malta

Rated 4.5 out of 5 by 341 reviewers.
Rated 5.0 out of 5.0 by Excellent service and holiday experience Stayed for 7 nights 2-9 August 2014 on arrival we were upgraded to Presidential Suite due to my Platinum Ambassador status. The suite was amazing! We encountered a problem with one of the TV’s which we reported, the staff could not have been more helpful in trying to fix it, it wasn’t really a major issue to us we were more thinking about someone after us trying to use it, we weren’t there to watch TV because it wasn’t fixed immediately when we booked Waterbiscuit for a meal that night we were informed the meal would be complimentary not necessary but much appreciated. We ate at Pranga and Waterbiscuit several times during our stay in fact only eating outside these two hotel restaurants one night both restaurants are excellent. Pranga more for waterfront location although the food is good, the food at Waterbiscuit is just exquisite. The best thing about Intercontinental Malta is the staff absolutely every member of staff you encounter always smiles and greets you from the moment you walk through the door from the lady servicing the room to the fantastic staff in the Executive Lounge. It feels a little unfair to single out some but Inna was brilliant with her smiling face every morning at breakfast, remembering our preferences and always there to help. Nicola, Angelic, Maggie and Laure also more than worthy of mention for their absolute perfect understanding of customer service and hospitality always helpful, always smiling always happy to converse. Every guest is made to feel extra special and absolutely nothing is too much for them. Some comment on the streets outside I would not let you put this off once inside the hotel resort you have no idea what is outside and it’s not exactly Ayia Napa not that it bothers us anyway. I would fully recommend this hotel and upgrading to have access to the Exec lounge for the superb benefits this brings the breakfast is excellent, afternoon tea delightful and evening drinks and canapés on the beautiful terrace the most perfect start to every evening . This was our second visit here and we are now booking our third we shall see you again very soon. 25 August 2014
Rated 5.0 out of 5.0 by Lovely time at IHG St Georges Bay, Malta We really enjoyed our stay at your lovely 5* hotel and must recommend your customer service training as all hotel people were very courteous, engaging and willing to help. I would gladly recommend this hotel to family, friends and work associates. 25 August 2014
Rated 4.0 out of 5.0 by Great staff and service Very nice and good hotell. I think the rooms/furnitures need some update within soon! 24 August 2014
Rated 3.0 out of 5.0 by mixed feelings i would say the best added value of this hotel is the wonderful fitness center available. The swimming pool is ok but not appropriate for swimming (meaning shape and shallowness) . The beach is not exactly next to the hotel but needs a walk of 200 mts. The rooms are ok but certain renovations need to be made. i was not very happy with the large amount of deposit they require. 24 August 2014
Rated 5.0 out of 5.0 by LOVELY STAY Great to be upgraded to a good sized room overlooking the pool with larger than usual bathroom and balcony. Very comfortable bed and pillows, curtains kept the room dark and air con worked well. Believe the rooms are due to be refurbished but very clean. Worth paying for club lounge access as breakfast and pre-dinner drinks pay for themselves and staff friendly. All staff were great but Myvern stood out as the one person who went out of his way to make our holiday special as did the managers at the cocktail party. Would definitely go back but not in August when pool is too full of kids jumping on you and around the hotel is full of foreign students. Lovely holiday thanks IHG and Malta! 23 August 2014
Rated 4.0 out of 5.0 by Comfortable good service Good service but average quality of food and a very crowded location. Beach closes early, and too small 22 August 2014
Rated 2.0 out of 5.0 Good but had a problem The hotel is beautiful, well located. Our stay was great with the exception that a shoe was lost in the room and when I asked for help nobody knew anything about it. Please be more careful with guests personal belongings in the rooms and if something like this does happen the least I expect is some sort of compensation from the hotel. 20 August 2014
Rated 3.0 out of 5.0 by Excellent service and holiday experience Staff where most helpful and friendly. There was no doubt whatever that they were there to make our stay most enjoyable and ensure we came back again for another vacation. Any minor issues were addressed immediately and treated as an opportunity to impress. Rooms a little dated but did not detract from our enjoyment. Would highly recommend the hotel as a holiday destination. 19 August 2014
Rated 5.0 out of 5.0 by Good choice. Very satisfied! I particularly enjoyed the competence, courtesy, helpfulness of the staff. All are very nice, always ready to meet the needs of customers. The only drawback: you have to leave the beach for the 18, because in that space they prepare dinner on the beach. 19 August 2014
Rated 5.0 out of 5.0 by Just wonderful Since the day we arrived, we were greeted very nicely by very warm and kind staff. The staff also gave us advice on places to visit, directions, and methods of transport. The room was very nicely decorated, with very warm and cheerful colours. The music at the Al Fresco gardens created a very nice ambiance. The things on offer in the Lounge were fantastic such as the refreshments, afternoon tea, evening drinks including the hors d'ouvers. Breakfast was also a great start to the day with a great view from the terrace. It also had a great variety of food and the chef was ready to fulfill our every wish. 18 August 2014
Rated 5.0 out of 5.0 by Great food and great service We had a very enjoyable stay and would happily stay again. The staff was attentive and actually rembered our preferences in the restaurants which was really remarkable given the size of the hotel and the volume of trade. Can personally reccomend The beach restaurant, the garden restaurant and Waterbiscuit. 18 August 2014
Rated 5.0 out of 5.0 by Excellent Stay Absolutely the best place to stay in St. Julians and we were not disappointed. Great food, great staff and great environment. 15 August 2014
Rated 5.0 out of 5.0 by 5* Again.. Yet again, the staff and hotel makes this one of the best hotels to stay at. Staff faultless - professional yet caring and always wanting to help. Facilities. - as you'd expect 5*. Restaurants, bars, leisure facilities it's all there. Hotel itself is centrally located near the beach and all the local restaurants / nightlife. Just go and try it for yourself. !!! 14 August 2014
Rated 5.0 out of 5.0 Beach Club Heaven Stunning hotel. Ask for a room overlooking the garden and pool deck and you will be richly rewarded. This hotel is an immaculate, calm and tranquil oasis on the island. Staff are amazing, nothing is too much trouble. When we checked in our room safe was not working. Called reception who said an engineer would be there in fifteen minutes - he knocked on the door in five minutes! Brilliant. The restaurants are fantastic. Take time out to dine in the al fresco garden restaurant though. It has a wonderful atmosphere in the evening. For me, the best part of this hotel is the Continental beach club. By day an exclusive beach bathing area with great beach chill-out music. By night a wonderful cocktail bar with sand between your toes... 13 August 2014
Rated 5.0 out of 5.0 by Very nice stay The hotel is located close to everything you need during relaxing vacation. The private hotel beach with hotel's wife is just steps away from the hotel, fitness and spa facilities are pretty impressive. The room was clean and the bathroom is very spacious. Breakfast was very good as well. The outdoor pool is not too deep, but good enough to get wet during hot days. As an IHG club member I was given one-time complimentary drink ticket and one-time 10% discount voucher in one of the hotel's restaurants. 12 August 2014
Rated 5.0 out of 5.0 Another great experience again. Fantastic stay again for business, and as always the staff ensured my stay was perfect. I appreciated my stay at the Intercontinental Malta. I look forward to coming back again soon. 12 August 2014
Rated 4.0 out of 5.0 by trato agradable y profesional --- cama mejorable Deberíamos haber hecho constar la incomodidad del colchón... 12 August 2014
Rated 4.0 out of 5.0 by Unser Pech wurde zu unserem Glück Wir haben ein sehr schönes angenehmes Zimmer bekommen, nachdem wir die erste Nacht in einem unangenehm riechenden, lauten Zimmer verbracht haben. Der Personal hat sich der Sache kompetent und sehr freundlich angenommen. Unser Wohlergehen war den Angestellten ein wirkliches Anliegen. Fragen oder Anliegen wurden sofort bearbeitet und zu unserer vollsten Zufriedenheit ausgeführt. Der Service war durchgehend gut, das Frühstücksbuffet lies keine unserer Wünsche offen :-) Unsere grössten Kritikpunkte sind: Der private Strand: Er liegt in der Hafenbucht, ist sehr klein und am Abend eine Bar am Strand... Das Frühstück: Kann man nur gegen einen Aufpreis im Freien einnehmen :-( Man darf nicht vergessen, dass 5 Sterne auf südlichen Inseln anders zu beurteilen sind, als zum Beispiel in einer Metropole Europas. Alles in allem verlebten wir eine angenehme Zeit. 12 August 2014
Rated 4.0 out of 5.0 by Good hotel in not so great area. A solid hotel , staff were great, buffet breakfast good value, nice pool area , internet was reliable in the hotel room. Comfortable beds and useful in room amenities such as kettle, minibar , proper steam iron and board . Just need a bit more attention to detail with the cleanliness in the rooms. Marks on the carpet , a big ball of hair the vacuum had clearly spat out sat there for the few days I was there as I left it to see if cleaner would notice, and black oil marks on the bed throws, not a massive issue as the bedding itself was clean, but you expect more from this hotel brand which positions itself as top class. Local area isn't great, it is full of trashy nightclubs, bars and it's a really scruffy resort. The local council need to give it all a thorough cleaning. This hotel is a definite highlight! A minor gripe, I wish they had more than the standard news channels in English language. I would come back and stay if I needed to come to the area again. It served it's purpose of a nice hotel and pool area to sunbathe and relax for a few days.The lady who checked me in was excellent , most of the staff were great and a reason I would come back and gloss over the minor issues listed. 11 August 2014
Rated 4.0 out of 5.0 by Hood comfort Very comfortable beds! Nice view over garden and sea! 11 August 2014
Rated 5.0 out of 5.0 by Great stay We are really pleased with our stay at the hotel, it was our wedding anniversary and the hotel staff welcomed as in a really great way. We highly recommend the place. 11 August 2014
Rated 5.0 out of 5.0 by Good hotel Everything is working, friendly staff and good breakfast. 09 August 2014
Rated 5.0 out of 5.0 by The Best of Everything Couldn't get better. Amazing staff that looked after us as though we were the only people staying there. Fabulous facilities, dream beds, great position and a private beach to boot. 08 August 2014
Rated 5.0 out of 5.0 by An enjoyable stay Polite staff, top food quality, top facilities, Only negative payment required for everything. Internet use and high cost for movies/tv. 08 August 2014
Rated 5.0 out of 5.0 by Super service, a friendly staff Wauw. My friend and I's stay at Intercontinental Malta was just terrific. The hotel staff was pleasent and helpful in any way. They helped us organize our trip. There were no problems and the standards have been the highest I have ever experienced at any hotel. An especial pleasent suprise was the IHG Molecular cocktail night arranged in the middle of the week. It was a great opportunity to mingle with other guests and chat with the staff. A really good experience - keep it up! Thank you for a great week. We look forward to another stay at your hotel. 06 August 2014
Rated 5.0 out of 5.0 by A solid stay in a quality hotel On the whole the hotel was really very nice. The staff are very good and willing to provide any service you could think of on a relaxing vacation. The only issue was the hotels Wi-Fi; it really was very slow and I do not think in this current day and age that we ought to be paying for a fast connection, it should just be provided as part of the service. I would happily recommend the hotel to others as it served us very well. 06 August 2014
Rated 3.0 out of 5.0 by Not up to par Have stayed at several IC Hotels across the globe, this was just not up to standard. Staff is friendly, rooms are clean. The property however needs to be renovated as it was barely four star, wifi kept breaking down, there was a service charge to deliver ice to the room, the pool was antiquated and the promised private beach was just a strip of sand on a bay. Not the resort one thought of when booking this place. Price is high compared to similar rated hotels in Malta. If this was advertised as a four star resort it would have met expectations. 05 August 2014
Rated 5.0 out of 5.0 by Exceptional service and great facilities The service and staff at the IC Malta were fantastic, they all consistently went out of there way to help us during our stay. In particular the team in the Club lounge were exceptional and always ready with advice around restaurants, places to visit, history, local customs... 04 August 2014
Rated 5.0 out of 5.0 by Schlafkomfort Für vier Personen erwarte ich mir für dieses Preisleistungsverhältnis zwei getrennte Schlafzimmer und etwas mehr Stauraum für die Kleidung. Zwei Zustellbetten sind für Teenager nicht die bequemste Lösung. 04 August 2014
Rated 5.0 out of 5.0 by Relaxing The Malta Intercontinental has everything you need. You could even get by without leaving the place! The (standard) room was extremely comfortable and ample sized. The bathroom was massive! In the summer Malta heat we made excellent use of the pool. We found it got a little crowded, while the Intercontinental try to police deckchair reservation with its Towel Vouchers, I think this could be done a little better. During busy times we struggled to find a deck chair, even though there were are large number that stayed untouched for long periods, reserved by a towel. The hotel dining options were very good, the food was sensational and well priced. St Julian's is a great spot for access to shops, dining, bars and the beach. It can get quite "busy" at night with the young crowd dominating the area, while this might be a deterrent for young families or elderly couples we still felt safe. Once inside the hotel the noise disappears. Overall, comfortable hotel with great facilities. 04 August 2014
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Malta
  • St George`s Bay
  • Malta , STJ 3310
  • Malta
  • Front Desk +356-21-377600

  • Driving Directions
  • Transportation
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Languages spoken by staff

Arabic, German, English, Spanish, French, Hungarian, Indonesian, Italian, Maltese, Dutch , Russian, Serbian, Turkish, Chinese

Pet Policy

Only Guide dogs are accepted
  • Local Time

    7:21 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Euro € (EUR)

    Accessibility

    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking