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Managua At Metrocentro Mall

Rated 4.2 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 Exelente Me encanta el hotel, el servicios los restaurants, la comida, siempre que puedo paso por ahi ya sea un desayuno, o almurzo o al igua al area lounge. sigan manteniendo el buen servicio. 24 September 2014
Rated 5.0 out of 5.0 by Great hotel for launching into Nicaragua I am in Nicaruagua once or twice a year and I always start my stay here. The location is fabulous, across from the mall where I can pick up anything I have forgotten. The staff speak English and Spanish and are wuick to help me as I gently slide back into my toddler spanish. I always appreciate the flexibility of the staff, the acknowledgement of my gold status, and the gentle reminders to help me adapt. Walking distance to lots of great restaurants both in the nearby streets and in the mall. 24 September 2014
Rated 4.0 out of 5.0 by Muy Buenas instalaciones... lastima por su mal servicio Tan sencillo como el titulo lo indica, el hotel es muy bueno, la habitación muy confortable, los restaurantes exquisitos, pero no saben tratar a sus clientes, no se preocupan por la satisfacción de estos, incapaces de brindar soluciones acordes a las necesidades del clientes. Si no llegan a tener problemas seguro la pasaran bien, pero con el mínimo problema seguro tendrán una experiencia terrible pues no les brindaran ninguna opción de cómo resolver su problema y mucho menos pensemos en que ofrecerán algún tipo de compensación por el problema, si no exigen ustedes mismos no les brindaran lo que necesitan. Ojo no mal interpreten la atención con el trato al cliente, las personas son muy amables, pero no son resolutivos y solo te quedan viendo mientras te dicen “entiendo su molestia pero no puedo ayudarlo”, nunca pierden su amabilidad pero tampoco nunca intentan ayudarte pues se ven limitados por lo que según ellos son ordenes de sus superiores y seamos francos si a sus superiores no les importa pues no creo que a ellos tampoco les importe mucho, y que pena poner este tipo de comentarios pues las personas nos atendieron muy amablemente y seguro ellos son los que terminan pagando los platos rotos y no la gerencia que fue la que causo mi molestia por su forma de proceder. 23 September 2014
Rated 4.0 out of 5.0 by Great Night's Sleep What is it about a hotel bed? I guess I have to buy a hotel bed for home because this was the best night's sleep I've had in a long, long time. I always stay at the InterContinental when I'm in Managua, which is fairly often. Yes, the beds, and the hot showers, and the Internet, the great buffet breakfast, the gym equipment, and the convenience of having the mall and the movie theatres right next door. My only real complaint is the lack of attention to the guests poolside. There should be more lounges, there should always be towels available, there should be an alert waiter for drinks and meals at the pool; mostly, there should be an employee attending to hotel guests poolside. We feel neglected. 17 September 2014
Rated 3.0 out of 5.0 by COMIDA Y LIMPIEZA deberian de mejorar al limpieza d elas habitaciones, cortinas, alfombras, etc. al igual que el mantenimiento 09 September 2014
Rated 5.0 out of 5.0 by Excelente atención personal Es muy satisfactorio que todo el personal, desde recepción, restaurantes, bares, botones y hasta el guardia de seguridad, te reconozca y te llame por tu nombre. 08 September 2014
Rated 4.0 out of 5.0 by Good Place to stay at Managua Overall it was a good experience. The staff was nice the ammenities were good/ok, no big flags. 06 September 2014
Rated 5.0 out of 5.0 by Great service, great staff, excellent all around Once again proved that this is one of the best hotels in the region. 03 September 2014
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Managua At Metrocentro Mall
  • Frente A Centro Comercial
  • Managua
  • Nicaragua
  • Front Desk +505-2-2768989 +00

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French

Pet Policy

No Pets Allowed.
  • Local Time

    8:00 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      1:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • 1 Room(s) with Accessibility Standards
    • Parking