Rated 4.1 out of 5 by 46
Rated 3.0 out of 5.0 by kekoas Personal no capacitado
Las instalaciones del hotel buenas en general, el problema son los empleados, ineficentes en general. A la llegada no habia refrigerador en la habitación, cada dia desactivan las llaves, en recepción no solucionan nada.
Mi peor experiencia en un hotel de la cadena IHG , de la que soy habitual y fiel.
03 December 2013
Rated 5.0 out of 5.0 by RunnerMom Great staff
I just returned from a stay at this hotel, I had previously been in the hotel a few months ago. When I went for breakfast in the lounge, the attendant remembered my coffee drink and made it perfectly. That's the kind of little gestures that mean a lot and make you feel more at home.
03 December 2013
Rated 4.0 out of 5.0 by Evans15 Good Sleep
Don't use a credit card in the gift shop....you will be grossly overcharged on the exchange.
19 November 2013
Rated 4.0 out of 5.0 by ivanhoe75 Pleasant Stay
Overall it was a pleasant stay.
Overall Experience: not totally excellent because three days have passed since my check out and I have not even released floating charges on my credit card which affects my available for purchase. The release must be immediately to check out.
Sleep Quality. The sound of the air conditioning vents should be improved by a silent mass air distribution.
Knowledgeable Staff. The person who greeted me at the check-out did not know why I had made a charge on my check-inn. Upon check-in I made a $ 300, but before I had made another charge of $ 139, the check-out failed to explain me why I had the fee of $ 139.
13 November 2013
Rated 4.0 out of 5.0 by goodfella72 Great hotel
Overall a great experience, the only problem that I had was a > 30 minute wait to check in when I arrived.
12 November 2013
Rated 5.0 out of 5.0 by Markkk Excellent Staff
My stay at the hotel was good, the airline lost my luggage and the staff went above the call of duty to help me resolve the issue
10 November 2013
Rated 5.0 out of 5.0 by Roli613 CEO
The hotel has an Excellent service. Personnel is very well trained in all areas of the hotel
From below cons: Shampoo and others were constantly being changed and as a result IHC lower the quality. Are you testing this products in advance ?? or the guests have to test them for you.
03 November 2013
Rated 5.0 out of 5.0 by Anibal Comfortable rooms and excellent service!
Employees in the Intercontinental hotel from the front desk, restaurant and house keeping always are working for doing me feel each night like at home; I ❤️ Intercontinental people, thank you!
13 October 2013